Epic Rhb100/Rhb102 Resolute Hospital Billing Fundamentals | Exam Questions And Correct Answers | Latest 2026/2027

Epic Resolute Hospital Billing Fundamentals



EPIC RHB100/RHB102 RESOLUTE HOSPITAL BILLING FUNDAMENTALS
| EXAM QUESTIONS AND CORRECT ANSWERS | LATEST 2026/2027




EPIC RESOLUTE HOSPITAL BILLING FUNDAMENTALS


1. Which sequence best represents the major stages of the hospital
revenue cycle?
A. Coding, scheduling, billing, registration, follow-up, charge capture
B. Scheduling and registration, charge capture, coding, billing, payment
posting, follow-up
C. Payment posting, billing, charge capture, follow-up, registration, coding
D. Billing, registration, payment posting, coding, scheduling, charge capture
B. Scheduling and registration, charge capture, coding, billing,
payment posting, follow-up – The cycle begins before the visit with
scheduling and registration and ends only when the account is paid in full
or resolved.
2. Which activity belongs to the front end of the revenue cycle?
A. Insurance verification and point-of-service collections
B. Denial appeals and payer negotiation
C. Posting electronic remittance files
D. Claim follow-up on aged accounts
A. Insurance verification and point-of-service collections – Front-end
work happens before or at the time of service and focuses on accurate
patient and coverage data.




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, Epic Resolute Hospital Billing Fundamentals


3. Which activity is part of the middle of the revenue cycle?
A. Working payer denials
B. Sending patient statements
C. Charge capture and coding of the encounter
D. Scheduling the initial appointment
C. Charge capture and coding of the encounter – Mid-cycle work turns
the care that was delivered into billable, coded charges.
4. Which activity belongs to the back end of the revenue cycle?
A. Building the appointment template
B. Assigning a bed to an admitted patient
C. Collecting demographic information at check-in
D. Payment posting, denial management, and accounts receivable follow-up
D. Payment posting, denial management, and accounts receivable
follow-up – Back-end work covers everything that happens after the claim
is created until the balance is resolved.
5. What is the primary purpose of Resolute Hospital Billing in Epic?
A. To schedule patient appointments and manage provider templates
B. To manage supply chain and inventory purchasing
C. To document clinical notes and orders
D. To manage facility charges, claims, payments, and accounts receivable
for hospital accounts
D. To manage facility charges, claims, payments, and accounts
receivable for hospital accounts – Resolute Hospital Billing handles the
facility side of billing from charge to zero balance.
6. What is a clean claim?
A. A claim with no errors that can be processed by the payer without extra
information
B. A claim that has been paid in full by the patient
C. A claim that has been reviewed by a physician
D. A claim submitted on paper rather than electronically
A. A claim with no errors that can be processed by the payer without
extra information – Clean claims move through payer adjudication
without rejections, edits, or requests for more information.




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7. How does hospital billing differ from professional billing?
A. Hospital billing is used only for outpatient visits, while professional
billing is used only for inpatient stays
B. Hospital billing covers facility charges on institutional claims, while
professional billing covers provider services on professional claims
C. There is no difference because both use the same claim form and charge
types
D. Hospital billing covers only self-pay accounts, while professional billing
covers only insurance
B. Hospital billing covers facility charges on institutional claims, while
professional billing covers provider services on professional claims –
Facilities bill for the resources used to deliver care, while providers bill for
their professional services.
8. Which claim form is the standard paper form for institutional
hospital billing?
A. HCFA-1600
B. CMS-1500
C. UB-04 (CMS-1450)
D. UB-92 Form B
C. UB-04 (CMS-1450) – The UB-04, also called the CMS-1450, is the
institutional claim form used by hospitals.
9. Which metric measures the average time it takes to collect payment
for services rendered?
A. Length of stay
B. Days in accounts receivable
C. Bed occupancy rate
D. Case mix index
B. Days in accounts receivable – Days in A/R shows how quickly billed
charges are converted into cash.




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10. Why is accurate registration data so important to the revenue
cycle?
A. Registration data is required only for self-pay patients
B. Registration data is used only for clinical documentation
C. Registration data never affects billing
D. Errors made at registration flow downstream and commonly cause claim
edits and denials
D. Errors made at registration flow downstream and commonly cause
claim edits and denials – Incorrect demographics or coverage details are
among the most common root causes of preventable denials.

SECTION 2: EPIC APPLICATION ECOSYSTEM AND RESOLUTE BASICS

11. What is the name of Epic's core hierarchical database?
A. Clarity
B. Caboodle
C. Hyperspace
D. Chronicles
D. Chronicles – Chronicles is the operational database that stores Epic's
real-time data.
12. Which Epic component is a relational reporting database extracted
from the operational database?
A. Chronicles
B. Cadence
C. MyChart
D. Clarity
D. Clarity – Clarity is a relational database that is used for reporting and
analytics rather than live transactions.
13. What is Hyperspace in the Epic environment?
A. The database used to store all patient data
B. The patient-facing mobile application
C. The main desktop interface used by staff to access Epic applications
D. The tool used to send claims to payers
C. The main desktop interface used by staff to access Epic applications
– Hyperspace is the primary client that staff use to work in Epic.



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