BUS,./6600,./Final,./Exam
1. A(n),./
leader,./would,./set,./objectives,./and,./give,./employees,./a,./great,./deal,./of,./freedom,./t
o,./decide,./for,./themselves,./how,./to,./accomplish,./those,./objectives.:,./free-rein
2. Amazon,./customers,./often,./find,./it,./helpful,./to,./read,./reviews,./for,./products,./th
ey're,./considering,./purchasing.,./After,./ultimately,./making,./the,./purchase,,./the,./c
ustomer,./can,./go,./to,./Amazon,./and,./post,./his,./or,./her,./opinion,./of,./the,./recently,./p
urchased,./product.,./This,./strategy,./not,./only,./assists,./other,./customers,./with,./the
ir,./decision,./making,,./it,./helps,./Amazon,./assess,./the,./products,./it,./sells.,./Which,./o
f,./the,./following,./statements,./attests,./to,./the,./value,./of,./this,./service?:,./This,./action,./support
s,./a,./key,./criterion,./of,./the,./control,./function:,./the,./measurement,./of,./customer,./satisfaction.
3. In,./a,./company,./in,./which,./an,./effective,./vision,./has,./been,./provided:,./employees,./are,./l
ikely,./to,./have,./a,./sense,./of,./purpose,./and,./a,./common,./set,./of,./values.
4. The,./further,./up,./the,./managerial,./ladder,./a,./person,./moves,,./the,./
his,./or,./her,./original,./job,./skills,./become.:,./less,./important
5. Blair,./is,./a,./production,./line,./supervisor.,./She,./spends,./several,./hours,./each,./week,
./creating,./specific,./employee,./work,./assignments,./and,./production,./schedules,./f
or,./the,./coming,./week,./so,./that,./the,./production,./department,./can,./meet,./its,./short-
term,./production,./objectives.,./This,./suggests,./that,./a,./significant,./component,./of,.
/Blair's,./job,./involves: ,./operational,./planning.
6. The,./type,./of,./planning,./that,./is,./concerned,./with,./developing,./detailed,./short-
term,./actions,./about,./what,./is,./to,./be,./done,,./who,./is,./to,./do,./it,,./and,./how,./it,./is,./to,./be,./
done,./is,./known,./as,./ planning.:,./tactical
7. How,./are,./managers,./today,./different,./from,./managers,./in,./the,./past?:,./Managers,./tod
ay
emphasize,./teamwork.
8. Strategic,./planning,./looks,./at,./the,./organization,./as,./a,./whole,,./while,./ plan-
ning,./focuses,./on,./daily,./tasks,./and,./decisions.:,./operational
9. Which,./of,./the,./following,./would,./be,./a,./concern,./addressed,./in,./a,./strategic,./plan?:,./
-
Should,./the,./firm,./make,./a,./long-term,./commitment,./to,./expand,./into,./new,./markets?
10. Which,./of,./the,./following,./techniques,./would,./a,./team,./of,./workers,./be,./most,./likely,.
/to,./use,./if,./they,./wanted,./to,./evaluate,./several,./possible,./solutions,./to,./a,./specific,./pr
, BUS,./6600,./Final,./Exam
oblem,./their,./company,./needs,./to,./solve?:,./PMI
1. A(n),./
leader,./would,./set,./objectives,./and,./give,./employees,./a,./great,./deal,./of,./freedom,./t
o,./decide,./for,./themselves,./how,./to,./accomplish,./those,./objectives.:,./free-rein
2. Amazon,./customers,./often,./find,./it,./helpful,./to,./read,./reviews,./for,./products,./th
ey're,./considering,./purchasing.,./After,./ultimately,./making,./the,./purchase,,./the,./c
ustomer,./can,./go,./to,./Amazon,./and,./post,./his,./or,./her,./opinion,./of,./the,./recently,./p
urchased,./product.,./This,./strategy,./not,./only,./assists,./other,./customers,./with,./the
ir,./decision,./making,,./it,./helps,./Amazon,./assess,./the,./products,./it,./sells.,./Which,./o
f,./the,./following,./statements,./attests,./to,./the,./value,./of,./this,./service?:,./This,./action,./support
s,./a,./key,./criterion,./of,./the,./control,./function:,./the,./measurement,./of,./customer,./satisfaction.
3. In,./a,./company,./in,./which,./an,./effective,./vision,./has,./been,./provided:,./employees,./are,./l
ikely,./to,./have,./a,./sense,./of,./purpose,./and,./a,./common,./set,./of,./values.
4. The,./further,./up,./the,./managerial,./ladder,./a,./person,./moves,,./the,./
his,./or,./her,./original,./job,./skills,./become.:,./less,./important
5. Blair,./is,./a,./production,./line,./supervisor.,./She,./spends,./several,./hours,./each,./week,
./creating,./specific,./employee,./work,./assignments,./and,./production,./schedules,./f
or,./the,./coming,./week,./so,./that,./the,./production,./department,./can,./meet,./its,./short-
term,./production,./objectives.,./This,./suggests,./that,./a,./significant,./component,./of,.
/Blair's,./job,./involves: ,./operational,./planning.
6. The,./type,./of,./planning,./that,./is,./concerned,./with,./developing,./detailed,./short-
term,./actions,./about,./what,./is,./to,./be,./done,,./who,./is,./to,./do,./it,,./and,./how,./it,./is,./to,./be,./
done,./is,./known,./as,./ planning.:,./tactical
7. How,./are,./managers,./today,./different,./from,./managers,./in,./the,./past?:,./Managers,./tod
ay
emphasize,./teamwork.
8. Strategic,./planning,./looks,./at,./the,./organization,./as,./a,./whole,,./while,./ plan-
ning,./focuses,./on,./daily,./tasks,./and,./decisions.:,./operational
9. Which,./of,./the,./following,./would,./be,./a,./concern,./addressed,./in,./a,./strategic,./plan?:,./
-
Should,./the,./firm,./make,./a,./long-term,./commitment,./to,./expand,./into,./new,./markets?
10. Which,./of,./the,./following,./techniques,./would,./a,./team,./of,./workers,./be,./most,./likely,.
/to,./use,./if,./they,./wanted,./to,./evaluate,./several,./possible,./solutions,./to,./a,./specific,./pr
, BUS,./6600,./Final,./Exam
oblem,./their,./company,./needs,./to,./solve?:,./PMI
