Module 1: Introduction to
Administrative Office
Management | Study
Guide, Practice Questions
& Exam Review
|Guaranteed success|
, Terms in this set (60)
Administrative Office Management It is a role within the organization, which is responsible for the enterprise's
overall operations.
Administrative Office Management It is a profession that involves the design, implementation, evaluation and
maintenance of work processes within an office or organization in order to
maintain and improve efficiency and productivity
Management The process of working with and through others to bring individuals, resources,
money, strategies, equipment, and morale together in an attempt to set and
accomplish organizational goals.
Management Functions Involve planning, organizing, controlling all resources and guiding or directing
people to achieve the objectives of a productive and unified organization.
Management Functions planning, organizing, staffing, directing, controlling
Management Functions Performed by managers vary across a number of levels in any organization
Management A complex and dynamic mix of systematic techniques and common sense.
Henry Mintsberg He described a set of ten (10) roles that a managers fills in a classic book
called, "The Nature of Managerial Work"
10 Roles of a Manager in an Office Figurehead
Leadership
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Figurehead It is a role of managers which performs the duties of a ceremonial and symbolic
in nature such as welcoming official visitors, signing legal documents and etc.,
as head of the organization or strategic unit business
Leadership Role of Manager: The manager, as in charge of the organization/department,
coordinates the work of others and leads his subordinates
Liaison Role of Manager: The manager has to perform the functions of motivation,
communication, encouraging team spirit and the like
Administrative Office
Management | Study
Guide, Practice Questions
& Exam Review
|Guaranteed success|
, Terms in this set (60)
Administrative Office Management It is a role within the organization, which is responsible for the enterprise's
overall operations.
Administrative Office Management It is a profession that involves the design, implementation, evaluation and
maintenance of work processes within an office or organization in order to
maintain and improve efficiency and productivity
Management The process of working with and through others to bring individuals, resources,
money, strategies, equipment, and morale together in an attempt to set and
accomplish organizational goals.
Management Functions Involve planning, organizing, controlling all resources and guiding or directing
people to achieve the objectives of a productive and unified organization.
Management Functions planning, organizing, staffing, directing, controlling
Management Functions Performed by managers vary across a number of levels in any organization
Management A complex and dynamic mix of systematic techniques and common sense.
Henry Mintsberg He described a set of ten (10) roles that a managers fills in a classic book
called, "The Nature of Managerial Work"
10 Roles of a Manager in an Office Figurehead
Leadership
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Figurehead It is a role of managers which performs the duties of a ceremonial and symbolic
in nature such as welcoming official visitors, signing legal documents and etc.,
as head of the organization or strategic unit business
Leadership Role of Manager: The manager, as in charge of the organization/department,
coordinates the work of others and leads his subordinates
Liaison Role of Manager: The manager has to perform the functions of motivation,
communication, encouraging team spirit and the like
