ISDS 3115 TEST PAPER ANSWERS AND QUESTIONS
SET A+
✔✔process focused - ✔✔organized by function, flexible, low volume (patient movement
in hospital)
✔✔product focused - ✔✔organized by sequence, efficient, high volume (assembly line,
Ford)
✔✔project layout - ✔✔(fixed-position) move material to and from the limited storage
areas around the site
✔✔office layout - ✔✔privacy to control conversation and permission to promote culture
✔✔retail layout - ✔✔maximize profitability per square foot of floor space or linear foot of
shelf space
✔✔slotting fees - ✔✔manufacturers pay for shelf space. competition to be in better spot
✔✔services layout - ✔✔spatial (movement flow), ambient conditions (grocery store),
conveys message through signage (disney and hard rock cafe)
✔✔cross-docking (walmart) - ✔✔products go in one side (inbound;forecasting) and
come out the other (outbound)
✔✔tack time (push pull) - ✔✔becomes the drumbeat (pace) of the focused facility that
every aspect of the organization marches to
✔✔line balancing - ✔✔making sure each workstation/group has the same amount of
time (flow)
✔✔supply-chain - ✔✔to maximize competitive advantage and benefits to the ultimate
consumer
, ✔✔supply chains importance - ✔✔large portion of sales dollars is spent on purchases.
managing supplier relationships has added emphasis
✔✔outsourcing - ✔✔transfer activities and resources to another company, a way to
meet demand
✔✔sourcing strategies - ✔✔many suppliers-traditional approach; vertical integration
✔✔bullwhip effect - ✔✔misinformation increases amount ordered at each level of supply
chain for protection. increased inventory = wasteful
✔✔opportunities for managing integrated supply chain - ✔✔accurate "pull" data, lot size
reduction, shipping, vendor managed inventory (VMI), blanket orders, postponement
✔✔postponement (computers or car dealerships) - ✔✔last step; delays modification as
long as possible based on what customer wants = better customization/quality control
✔✔logistics management - ✔✔candidate for outsourcing, efficient operations, and
allows competitive advantage
✔✔JIT partnerships - ✔✔suppliers (locate buyer, extend JIT technique, supply routing
details) > quantities (meets requirements)
✔✔What is Kanban? - ✔✔Japanese word for "card", authorizations for next container,
and pulls material through process
✔✔advantages of Kanban - ✔✔small containers = tight schedules and smooth
operations, standardized containers = reduced weight, costs, space, and labor
✔✔Upper Control Limit (UCL) formula - ✔✔x + zσxˉ
✔✔Lower Control Limit (LCL) formula - ✔✔x - zσxˉ
✔✔X = - ✔✔mean of the sample means
✔✔Z = - ✔✔number of normal standard deviations
✔✔σxˉ - ✔✔standard deviation of the sample means
✔✔n = - ✔✔sample size
✔✔R = - ✔✔average range of samples
SET A+
✔✔process focused - ✔✔organized by function, flexible, low volume (patient movement
in hospital)
✔✔product focused - ✔✔organized by sequence, efficient, high volume (assembly line,
Ford)
✔✔project layout - ✔✔(fixed-position) move material to and from the limited storage
areas around the site
✔✔office layout - ✔✔privacy to control conversation and permission to promote culture
✔✔retail layout - ✔✔maximize profitability per square foot of floor space or linear foot of
shelf space
✔✔slotting fees - ✔✔manufacturers pay for shelf space. competition to be in better spot
✔✔services layout - ✔✔spatial (movement flow), ambient conditions (grocery store),
conveys message through signage (disney and hard rock cafe)
✔✔cross-docking (walmart) - ✔✔products go in one side (inbound;forecasting) and
come out the other (outbound)
✔✔tack time (push pull) - ✔✔becomes the drumbeat (pace) of the focused facility that
every aspect of the organization marches to
✔✔line balancing - ✔✔making sure each workstation/group has the same amount of
time (flow)
✔✔supply-chain - ✔✔to maximize competitive advantage and benefits to the ultimate
consumer
, ✔✔supply chains importance - ✔✔large portion of sales dollars is spent on purchases.
managing supplier relationships has added emphasis
✔✔outsourcing - ✔✔transfer activities and resources to another company, a way to
meet demand
✔✔sourcing strategies - ✔✔many suppliers-traditional approach; vertical integration
✔✔bullwhip effect - ✔✔misinformation increases amount ordered at each level of supply
chain for protection. increased inventory = wasteful
✔✔opportunities for managing integrated supply chain - ✔✔accurate "pull" data, lot size
reduction, shipping, vendor managed inventory (VMI), blanket orders, postponement
✔✔postponement (computers or car dealerships) - ✔✔last step; delays modification as
long as possible based on what customer wants = better customization/quality control
✔✔logistics management - ✔✔candidate for outsourcing, efficient operations, and
allows competitive advantage
✔✔JIT partnerships - ✔✔suppliers (locate buyer, extend JIT technique, supply routing
details) > quantities (meets requirements)
✔✔What is Kanban? - ✔✔Japanese word for "card", authorizations for next container,
and pulls material through process
✔✔advantages of Kanban - ✔✔small containers = tight schedules and smooth
operations, standardized containers = reduced weight, costs, space, and labor
✔✔Upper Control Limit (UCL) formula - ✔✔x + zσxˉ
✔✔Lower Control Limit (LCL) formula - ✔✔x - zσxˉ
✔✔X = - ✔✔mean of the sample means
✔✔Z = - ✔✔number of normal standard deviations
✔✔σxˉ - ✔✔standard deviation of the sample means
✔✔n = - ✔✔sample size
✔✔R = - ✔✔average range of samples
