NHCO PHLEBOTOMY ACTUAL FINALS ANSWERS
AND QUESTIONS SET A+
✔✔Which of the following examples of questions is most appropriate to use when
identifying a patient?
a. "Are you Ms. Smith?"
b. "Is your name Jane Smith?"
c. "Would you please state and spell your full name and provide your date of birth?"
d. "Would you please provide me with your last name and your billing address?" - ✔✔c.
"Would you please state and spell your full name and provide your date of birth?"
✔✔Why should a phlebotomist use an amber-colored microcontainer when obtaining a
bilirubin level from a newborn?
a. This reduces the risk of penetrating bone during the heel stick
b. Bilirubin is photosensitive, and this tube protects the specimen from light exposure
c. This tube prevents the risk of cross-contamination
d. Bilirubin needs to be in a microcontainer in order to test properly - ✔✔b. Bilirubin is
photosensitive, and this tube protects the specimen from light exposure
✔✔Hemolyzation occurs when a phlebotomist:
a. Uses an incorrect needle gauge
b. Transports a specimen incorrectly
c. Follows an incorrect order of draw
d. Fails to invert the tube - ✔✔a. Uses an incorrect needle gauge
✔✔How many minutes should a phlebotomist rinse with water after receiving a chemical
spill to exposed skin?
a. 10 minutes
b. 15 minutes
c. 12 minutes
, d. 7 minutes - ✔✔b. 15 minutes
✔✔When the tourniquet is tied too tight, the capillaries in the area may rupture causing
which of the following?
a. Rashes
b. Pain
c. Urticaria
d. Petechiae - ✔✔d. Petechiae
✔✔When explaining an at-home collection of a semen specimen to a patient, the
phlebotomist should tell the patient to return within _____to deliver the specimen to the
lab?
a. 24 hours
b. 1 hour
c. 3 hours
d. 12 hours - ✔✔b. 1 hour
✔✔Where should the phlebotomist send a patient's laboratory results?
a. The phlebotomist should send the results to the patient's next of kin
b. The phlebotomist should send the results to the patient's ordering provider
c. The phlebotomist should send the results to the patient directly through the mail
d. The phlebotomist should send the results to the patient's insurance - ✔✔b. The
phlebotomist should send the results to the patient's ordering provider
✔✔Which of the following actions should a phlebotomist advise a blood donor patient to
take to ensure a quality collection?
a. To stand upright during collection
b. To open and close their hand gently throughout the collection
c. To uncross their legs before the procedure
d. To label the collection tube with their name and mailing address - ✔✔b. To open and
close their hand gently throughout the collection
✔✔What is the LIQUID portion of anticoagulated blood?
a. Serum
b. Plasma
c. Hematocrit
d. Leukocytes - ✔✔b. Plasma
✔✔After setting up for a blood draw, a phlebotomist notices raised, red welts on a
patient's arm. Which of the following describes these welts?
AND QUESTIONS SET A+
✔✔Which of the following examples of questions is most appropriate to use when
identifying a patient?
a. "Are you Ms. Smith?"
b. "Is your name Jane Smith?"
c. "Would you please state and spell your full name and provide your date of birth?"
d. "Would you please provide me with your last name and your billing address?" - ✔✔c.
"Would you please state and spell your full name and provide your date of birth?"
✔✔Why should a phlebotomist use an amber-colored microcontainer when obtaining a
bilirubin level from a newborn?
a. This reduces the risk of penetrating bone during the heel stick
b. Bilirubin is photosensitive, and this tube protects the specimen from light exposure
c. This tube prevents the risk of cross-contamination
d. Bilirubin needs to be in a microcontainer in order to test properly - ✔✔b. Bilirubin is
photosensitive, and this tube protects the specimen from light exposure
✔✔Hemolyzation occurs when a phlebotomist:
a. Uses an incorrect needle gauge
b. Transports a specimen incorrectly
c. Follows an incorrect order of draw
d. Fails to invert the tube - ✔✔a. Uses an incorrect needle gauge
✔✔How many minutes should a phlebotomist rinse with water after receiving a chemical
spill to exposed skin?
a. 10 minutes
b. 15 minutes
c. 12 minutes
, d. 7 minutes - ✔✔b. 15 minutes
✔✔When the tourniquet is tied too tight, the capillaries in the area may rupture causing
which of the following?
a. Rashes
b. Pain
c. Urticaria
d. Petechiae - ✔✔d. Petechiae
✔✔When explaining an at-home collection of a semen specimen to a patient, the
phlebotomist should tell the patient to return within _____to deliver the specimen to the
lab?
a. 24 hours
b. 1 hour
c. 3 hours
d. 12 hours - ✔✔b. 1 hour
✔✔Where should the phlebotomist send a patient's laboratory results?
a. The phlebotomist should send the results to the patient's next of kin
b. The phlebotomist should send the results to the patient's ordering provider
c. The phlebotomist should send the results to the patient directly through the mail
d. The phlebotomist should send the results to the patient's insurance - ✔✔b. The
phlebotomist should send the results to the patient's ordering provider
✔✔Which of the following actions should a phlebotomist advise a blood donor patient to
take to ensure a quality collection?
a. To stand upright during collection
b. To open and close their hand gently throughout the collection
c. To uncross their legs before the procedure
d. To label the collection tube with their name and mailing address - ✔✔b. To open and
close their hand gently throughout the collection
✔✔What is the LIQUID portion of anticoagulated blood?
a. Serum
b. Plasma
c. Hematocrit
d. Leukocytes - ✔✔b. Plasma
✔✔After setting up for a blood draw, a phlebotomist notices raised, red welts on a
patient's arm. Which of the following describes these welts?
