CBHCM 2027 ALL ANSWERS AND QUESTIONS SET
A+
✔✔The main objective of a service plan review is to - ✔✔Ensure that services, goals,
and objectives remain appropriate to the client's needs
✔✔You are assigned a client whose cultural background is not typically served by your
agency. What should you do? - ✔✔Gain knowledge about and competence with the
client's culture
✔✔On the following which statement is the MOST EFFECTIVE way to verbally assess
client progress related to locating different housing? - ✔✔How is everything going with
your housing search?
OPEN-ENDED QUESTIONS
✔✔You receive a call from your best friend whose 16-years-old daughter has been
asked to the prom by a boy who is a former client of your agency. She wants to know a
little more about him before allowing them to go to the dance. What is your BEST
response? - ✔✔Tell your friend that this is against the law and professional ethics to
share any information about any current former clients, regardless of the reason.
✔✔On the following which action is NOT in the scope of practice for a case manager? -
✔✔Providing therapy
✔✔Strength-based treatment referred means to? - ✔✔When clients choose their
service array and participate in all decisions regarding their care.
✔✔When developing goals with clients, a case manager should help the client set goals
that - ✔✔Are achievable and reflect the client's strengths, needs, abilities, and
preferences.
, ✔✔A case manager gets must maintain progress notes that include... - ✔✔Clear link
between the identified service needs and the services delivered.
✔✔In order for case managers to be competent in providing services to persons from
many different cultures, they should be able to do all of the following EXCEPT: -
✔✔Communicate in the client's native language.
✔✔When conducting a home visit your client tells you she no longer wants to work on
one of her service plan goals even though the goal has not been achieved. As her case
manager, how should you respond? - ✔✔Change the service plan goals and objectives
based on her wants and needs to ensure better outcomes.
✔✔In a person-centered practice, what is the best way for you, as the case manager, to
begin the engagement process to ensure that clients understand how case
management can assist them? - ✔✔Review self-advocacy skills with clients so they can
express what they want from case management services.
✔✔ A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called: -
✔✔Transitional planning
✔✔Under what circumstances can substance use information be disclosed? -
✔✔Whenever a release of information is signed to disclose information
to another part
✔✔When can you share information about a client with a third party WITHOUT a valid
release of information on file? - ✔✔With a court order
✔✔The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning is to: - ✔✔Ensure you have a complete client
assessment
✔✔Of the following which is not considered a client need? - ✔✔Bank assistance
✔✔A progress note should include: - ✔✔Actual events, important client statements, and
dates
✔✔Which of the following should the case manager know before making formal and
informal referrals to service providers? - ✔✔The eligibility criteria of resource agencies
and service providers
✔✔Your clients tell you that his sister, who pays her rent and household expenses,
moved unexpected to another state last week. The client doesn't have money to afford
A+
✔✔The main objective of a service plan review is to - ✔✔Ensure that services, goals,
and objectives remain appropriate to the client's needs
✔✔You are assigned a client whose cultural background is not typically served by your
agency. What should you do? - ✔✔Gain knowledge about and competence with the
client's culture
✔✔On the following which statement is the MOST EFFECTIVE way to verbally assess
client progress related to locating different housing? - ✔✔How is everything going with
your housing search?
OPEN-ENDED QUESTIONS
✔✔You receive a call from your best friend whose 16-years-old daughter has been
asked to the prom by a boy who is a former client of your agency. She wants to know a
little more about him before allowing them to go to the dance. What is your BEST
response? - ✔✔Tell your friend that this is against the law and professional ethics to
share any information about any current former clients, regardless of the reason.
✔✔On the following which action is NOT in the scope of practice for a case manager? -
✔✔Providing therapy
✔✔Strength-based treatment referred means to? - ✔✔When clients choose their
service array and participate in all decisions regarding their care.
✔✔When developing goals with clients, a case manager should help the client set goals
that - ✔✔Are achievable and reflect the client's strengths, needs, abilities, and
preferences.
, ✔✔A case manager gets must maintain progress notes that include... - ✔✔Clear link
between the identified service needs and the services delivered.
✔✔In order for case managers to be competent in providing services to persons from
many different cultures, they should be able to do all of the following EXCEPT: -
✔✔Communicate in the client's native language.
✔✔When conducting a home visit your client tells you she no longer wants to work on
one of her service plan goals even though the goal has not been achieved. As her case
manager, how should you respond? - ✔✔Change the service plan goals and objectives
based on her wants and needs to ensure better outcomes.
✔✔In a person-centered practice, what is the best way for you, as the case manager, to
begin the engagement process to ensure that clients understand how case
management can assist them? - ✔✔Review self-advocacy skills with clients so they can
express what they want from case management services.
✔✔ A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called: -
✔✔Transitional planning
✔✔Under what circumstances can substance use information be disclosed? -
✔✔Whenever a release of information is signed to disclose information
to another part
✔✔When can you share information about a client with a third party WITHOUT a valid
release of information on file? - ✔✔With a court order
✔✔The MOST IMPORTANT reason to communicate with collateral resources during
initial assessment and ongoing planning is to: - ✔✔Ensure you have a complete client
assessment
✔✔Of the following which is not considered a client need? - ✔✔Bank assistance
✔✔A progress note should include: - ✔✔Actual events, important client statements, and
dates
✔✔Which of the following should the case manager know before making formal and
informal referrals to service providers? - ✔✔The eligibility criteria of resource agencies
and service providers
✔✔Your clients tell you that his sister, who pays her rent and household expenses,
moved unexpected to another state last week. The client doesn't have money to afford
