CBHCM ANSWERS AND QUESTIONS SET A+
✔✔Of the following which is considered a client need? - ✔✔Social skills
✔✔A progress note should include - ✔✔Factual events, important client statements,
and dates
✔✔Which of the following should the case manager know before making formal and
informal referrals to service providers - ✔✔The eligibility criteria of resources agencies
and service providers
✔✔Your clients tell you her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client client doesn't know know how she will
be able to.. - ✔✔Conduct an assessment and service plan update to include her new
financial needs
✔✔Your client has just revealed that she has been in a abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate response as
- ✔✔Engage the client in developing a safety plan
✔✔Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine -
✔✔Law and statutes, agency operating procedure, funder requirements
✔✔When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should - ✔✔Ensure the service match client's
needs, then make the referral
✔✔What's the purpose of ongoing assessment by the case manager - ✔✔Monitoring
client progress
✔✔One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health issues. Your client ove ____ needing to hire a home painter and offers
, to do the work for you. What's the best response - ✔✔Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation
✔✔The purpose of involving collateral resources in case management activities is to -
✔✔Obtain resources necessary to assist the client in meeting long and short term goals
✔✔Your client recently missed an appointment to get his medication refilled. Your client
ask if you can call his doctor to get him get a new follow up appointment. What is the
next step? - ✔✔Ask your client to sign a release of information so the authorization is
documented
✔✔One of you agency funders requires case managers to complete a home visit with
the client before starting the assessment process. Your client calls you 320 min before
the schedule unexpected houseguest. What is your best response? - ✔✔Cancel the
home visit and reschedule the appointment for a time when houseguest will not be
present
✔✔What is the main purpose of reviews of assessment data in case management
services? - ✔✔Treatment placement
✔✔Your client is being referred to another provider to step down into a lower level of
care. Your client has agreed to the referral. What information can be disclosed to the
new provider? - ✔✔Only the information that is specifically identified in a signed release
of information
✔✔Case Manager must continually assess their client's safety and well-being in order to
ensure they are - ✔✔Using interventions that are adequate to maintain client safety and
well-being
✔✔How should a case manager proceed if a collateral service provider wants to update
the service plan without the client being present? - ✔✔Present the potential change to
the client to determine their interest in changing the service plan
✔✔A prioritized need refers to something that - ✔✔The individual wants to work on first
✔✔When a case manager contemplates terminating case management services, it is
CRITICAL that she or he consider the - ✔✔Available community based and natural
supports the client can access to maintain wellness
✔✔What is shared decision-making in the assessment process? - ✔✔An approach in
which case managers present potential service options and client share preferences to
achieve informed decisions about the direction for service plans
✔✔Of the following which is considered a client need? - ✔✔Social skills
✔✔A progress note should include - ✔✔Factual events, important client statements,
and dates
✔✔Which of the following should the case manager know before making formal and
informal referrals to service providers - ✔✔The eligibility criteria of resources agencies
and service providers
✔✔Your clients tell you her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client client doesn't know know how she will
be able to.. - ✔✔Conduct an assessment and service plan update to include her new
financial needs
✔✔Your client has just revealed that she has been in a abusive relationship for two
years and doesn't know how to safety leave. What would be an appropriate response as
- ✔✔Engage the client in developing a safety plan
✔✔Many program funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determine -
✔✔Law and statutes, agency operating procedure, funder requirements
✔✔When a case manager locates a reliable resource for a common client need, such
as family budgeting skills, he or she should - ✔✔Ensure the service match client's
needs, then make the referral
✔✔What's the purpose of ongoing assessment by the case manager - ✔✔Monitoring
client progress
✔✔One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he had to leave the workforce to attend to his
behavioral health issues. Your client ove ____ needing to hire a home painter and offers
, to do the work for you. What's the best response - ✔✔Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation
✔✔The purpose of involving collateral resources in case management activities is to -
✔✔Obtain resources necessary to assist the client in meeting long and short term goals
✔✔Your client recently missed an appointment to get his medication refilled. Your client
ask if you can call his doctor to get him get a new follow up appointment. What is the
next step? - ✔✔Ask your client to sign a release of information so the authorization is
documented
✔✔One of you agency funders requires case managers to complete a home visit with
the client before starting the assessment process. Your client calls you 320 min before
the schedule unexpected houseguest. What is your best response? - ✔✔Cancel the
home visit and reschedule the appointment for a time when houseguest will not be
present
✔✔What is the main purpose of reviews of assessment data in case management
services? - ✔✔Treatment placement
✔✔Your client is being referred to another provider to step down into a lower level of
care. Your client has agreed to the referral. What information can be disclosed to the
new provider? - ✔✔Only the information that is specifically identified in a signed release
of information
✔✔Case Manager must continually assess their client's safety and well-being in order to
ensure they are - ✔✔Using interventions that are adequate to maintain client safety and
well-being
✔✔How should a case manager proceed if a collateral service provider wants to update
the service plan without the client being present? - ✔✔Present the potential change to
the client to determine their interest in changing the service plan
✔✔A prioritized need refers to something that - ✔✔The individual wants to work on first
✔✔When a case manager contemplates terminating case management services, it is
CRITICAL that she or he consider the - ✔✔Available community based and natural
supports the client can access to maintain wellness
✔✔What is shared decision-making in the assessment process? - ✔✔An approach in
which case managers present potential service options and client share preferences to
achieve informed decisions about the direction for service plans
