Leadership Theory, Application, & Skill Development 7th Edition By Robert Lussier, Christopher
Achua | Test Bank | Chapters 1 to 12 | MCQ,S, True/False, Essay Questions With Answers
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Lussier, Human Resource Management, 7e
Chapter 01 Test Bank
Multiple Choice Questions
1. Why is leadership development often cited as an important priority?
A. It primarily influences the functioning of senior-level employees.
B. It is essential to eliminate employee turnover.
C. It is very costly and, thus, viewed as very valuable by organizations.
D. It is viewed as a competitive advantage.
Correct Answer: D. It is viewed as a competitive advantage.
2. Which is true regarding leadership skills?
A. All members of an organization need them.
B. Only C-suite employees need them.
C. They are very easy to develop.
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D. They tend to naturally occur in certain people.
Correct Answer: A. All members of an organization need them.
3. In today's corporate environment, managers taking a ______ view shift their focus to address societal needs
while making a profit.
A. autocratic
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B. stakeholder
C. bureaucratic
D. collaborative
Correct Answer: B. stakeholder
4. Which of the following describes a stakeholder view?
A. Managers make decisions that positively impact employees, customers, and the community.
B. Managers make decisions to increase profit for the company or shareholders.
C. Managers improve processes that impact suppliers and logistic teams to increase efficiency.
D. Managers empower employees to take on leadership roles to help make decisions for the community.
Correct Answer: A. Managers make decisions that positively impact employees, customers, and the community.
5. When using the stakeholder view, managers try to focus on ______.
A. creating a positive working environment
B. maximizing pay for employees
C. maximizing the gross income of the business
D. creating win-win situations for everyone
Correct Answer: D. creating win-win situations for everyone
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6. Which of the following regarding self-serving and servant leaders is true?
A. Very few people are wholly self-serving or servant leaders all the time.
B. Servant leaders tend to be let go from organizations more than self-serving leaders.
C. High-performing organizations have self-serving leaders at every level of the organization.
D. Only people with certain personality qualities can be servant leaders at home and work.
Correct Answer: A. Very few people are wholly self-serving or servant leaders all the time.
7. Which of the following best illustrates the definition of leadership?
A. John has been an employee at company X for over a year and relies on his manager to always give suggestions on
improvements and performance.
B. DeMarcus is a manager at company X where he observes employee interactions to give informal and formal feedback to
his subordinates.
C. Maria, an employee at company X, gives suggestions to help improve morale and routinely volunteers to meet with senior
management to help make company decisions.
D. Juanita works for company X and leads a team of 6. She receives monthly performance reports to help her make bonus
decisions for herself and her team.
Correct Answer: C. Maria, an employee at company X, gives suggestions to help improve morale and routinely
volunteers to meet with senior management to help make company decisions.
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8. Miguel is a middle manager with company X who has the opportunity to communicate ideas to superiors and
employees to help reach company goals. What is this is an example of?
A. self-serving leadership
B. forming trusting relationships
C. following
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D. influencing
Correct Answer: D. influencing
9. Which of the following is an example of the change element in leadership?
A. Shereé, a manager at her company, was able to take input from her team to influence upper management into increasing
bonus payouts.
B. Meena recently took a risk by investing in a new start-up that expanded her company's profile.
C. Ajay has been recently promoted to a management role at his company based on his performance and team leadership.
D. Leshawn's company has been struggling to sell products to a younger audience. He used new technology to direct the
market to a younger clientele to compete with their competitors.
Correct Answer: D. Leshawn's company has been struggling to sell products to a younger audience. He used new
technology to direct the market to a younger clientele to compete with their competitors.
10. Why is trust an important part of leadership?
A. It is the primary way technical skills are improved.
B. It is foundational for team collaboration and achievement.
C. It yields self-serving leadership.
D. It yields superior managerial skills.
Correct Answer: B. It is foundational for team collaboration and achievement.
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11. Diane Von Furstenberg credits her success to her ability to inspire and motivate people. These are examples of
______.
A. interpersonal skills
B. decision-making skills
C. technical skills
D. trusting relationships
Correct Answer: A. interpersonal skills
12. According to the text, which is one of the most important skills workplaces are seeking in new employees that
assist with making good decisions?
A. human relations
B. soft skills
C. technical skills
D. critical thinking skills
Correct Answer: D. critical thinking skills
13. Which of the following is based on analytical and quantitative reasoning?
A. interpersonal skills
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B. decision-making skills
C. technical skills
D. autocratic skills
Correct Answer: B. decision-making skills
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14. Which of the following would be the best fit for a middle-level management position?
A. Vladimir does not have the technical skills to help his employees but is able to work with teams and individuals and make
important decisions.
B. Dominic is equally good at decision-making, has strong technical skills, and is good at communicating with individuals
and groups.
C. Serena is an expert in computer programming and is able to work with her team and senior leadership, but struggles
when thinking of alternatives to problems.
D. Juan is able to use quantitative reasoning to think of alternatives to problems while also having a strong technical
understanding of the software systems used at the firm.
Correct Answer: B. Dominic is equally good at decision-making, has strong technical skills, and is good at
communicating with individuals and groups.
15. Which is true regarding the relationship between skills and leadership?
A. Leadership is based on interpersonal skills.
B. Interpersonal skills are the least important component of leadership.
C. Leadership requires that one hones their technical skills before interpersonal skills.
D. Interpersonal skills cannot be developed and are not necessary to demonstrate leadership.
Correct Answer: A. Leadership is based on interpersonal skills.
16. Leadership starts with ______.
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