BEHAVIORAL HEALTH QUALITY AND
SAFETY TRAINING COMPLETE EXAM
REVIEW WITH FULL SOLUTIONS
●● All nurses that work together on the same intensive care unit are
trained on new IV pump equipment and medication administration
protocols. This is an example of which of the 5 principles for the design
of safety systems in health care organizations?
A. Create a learning environment
B. Anticipate the unexpected
C. Promote effective team functioning
D. Respect human limits in process design
E. Provide leadership
Answer: C. Promote effective team functioning
●● The following factor is a part of creating a culture of safety within an
organization. It supports the idea that creating an environment in which
people feel comfortable raising concerns and asking questions should
have the opportunities to do so?
A. Psychological safety
B. Accountability
,C. Negotiation
D. Teamwork and communication
Answer: A. Psychological safety
●● The nurse ensures that the volume on the IV pump is loud enough to
be heard in case there are complications with the patient's medication
infusion and an alarm is triggered. This is an example of which of The
Joint Commission's 2021 Hospital National Patient Safety Goals?
A. Use alarms safely
B. Prevent infection
C. Use medicines safely
D. Prevent mistakes in surgery
Answer: A. Use alarms safely
●● Ensuring that all nurses receive patient workloads that are fair in the
amount of time and care their patients will require is an example of
which of the 5 principles for the design of safety systems in health care
organizations?
A. Respect human limits in process design
B. Promote effective team functioning
C. Create a learning environment
D. Anticipate the unexpected
,E. Provide leadership
Answer: A. Respect human limits in process design
●● The hospital develops an indwelling catheter care protocol that is to
be utilized every shift when caring for the catheterized patient. The
guidelines in the protocol are evidence-based and include the use of
Chlorhexidine gluconate (CHG). This is an example of which of The
Joint Commission's 2021 Hospital National Patient Safety Goals?
A. Use medicines safely
B. Prevent mistakes in surgery
C. Identify patients correctly
D. Prevent infection
Answer:
●● 2021 TJC Hospital NPSG 1: Identify patients correctly
Answer: Use at least two ways to identify patients. For example, use the
patient's name and date of birth. This is done to make sure that each
patient gets the correct medicine and treatment
●● 2021 TJC Hospital NPSG 2: Improve staff communication
Answer: Get important test results to the right staff person on time
●● 2021 TJC Hospital NPSG 3. 04. 01: Use medicines safely
, Answer: Before a procedure, label medicines that are not labeled. For
example, medicines in syringes, cups and basins. Do this in the area
where medicines and supplies are set up
●● 2021 TJC Hospital NPSG 3.05.01: Use medicines safely
Answer: Take extra care with patients who take medicines to thin their
blood
●● 2021 TJC Hospital NPSG 03.06.01: Use medicines safely
Answer: Record and pass along correct information about a patient's
medicine. Find out what medicines the patient is taking. Compare those
medicines to new medicines given to the patient. Give the patient written
information about the medicines they need to take. Tell the patient it is
important to bring their up-to-date list of medicines every time they visit
a doctor
●● 2021 TJC Hospital NPSG 6: Use alarms safely
Answer: Make improvements to ensure that alarms on medical
equipment are heard and responded to on time
●● 2021 TJC Hospital NPSG 7: Prevent infection
Answer: Use the hand cleaning guidelines from the Centers for Disease
Control and Prevention or the World Health Organization. Set goals for
improving hand cleaning. Use the goals to improve hand cleaning.
SAFETY TRAINING COMPLETE EXAM
REVIEW WITH FULL SOLUTIONS
●● All nurses that work together on the same intensive care unit are
trained on new IV pump equipment and medication administration
protocols. This is an example of which of the 5 principles for the design
of safety systems in health care organizations?
A. Create a learning environment
B. Anticipate the unexpected
C. Promote effective team functioning
D. Respect human limits in process design
E. Provide leadership
Answer: C. Promote effective team functioning
●● The following factor is a part of creating a culture of safety within an
organization. It supports the idea that creating an environment in which
people feel comfortable raising concerns and asking questions should
have the opportunities to do so?
A. Psychological safety
B. Accountability
,C. Negotiation
D. Teamwork and communication
Answer: A. Psychological safety
●● The nurse ensures that the volume on the IV pump is loud enough to
be heard in case there are complications with the patient's medication
infusion and an alarm is triggered. This is an example of which of The
Joint Commission's 2021 Hospital National Patient Safety Goals?
A. Use alarms safely
B. Prevent infection
C. Use medicines safely
D. Prevent mistakes in surgery
Answer: A. Use alarms safely
●● Ensuring that all nurses receive patient workloads that are fair in the
amount of time and care their patients will require is an example of
which of the 5 principles for the design of safety systems in health care
organizations?
A. Respect human limits in process design
B. Promote effective team functioning
C. Create a learning environment
D. Anticipate the unexpected
,E. Provide leadership
Answer: A. Respect human limits in process design
●● The hospital develops an indwelling catheter care protocol that is to
be utilized every shift when caring for the catheterized patient. The
guidelines in the protocol are evidence-based and include the use of
Chlorhexidine gluconate (CHG). This is an example of which of The
Joint Commission's 2021 Hospital National Patient Safety Goals?
A. Use medicines safely
B. Prevent mistakes in surgery
C. Identify patients correctly
D. Prevent infection
Answer:
●● 2021 TJC Hospital NPSG 1: Identify patients correctly
Answer: Use at least two ways to identify patients. For example, use the
patient's name and date of birth. This is done to make sure that each
patient gets the correct medicine and treatment
●● 2021 TJC Hospital NPSG 2: Improve staff communication
Answer: Get important test results to the right staff person on time
●● 2021 TJC Hospital NPSG 3. 04. 01: Use medicines safely
, Answer: Before a procedure, label medicines that are not labeled. For
example, medicines in syringes, cups and basins. Do this in the area
where medicines and supplies are set up
●● 2021 TJC Hospital NPSG 3.05.01: Use medicines safely
Answer: Take extra care with patients who take medicines to thin their
blood
●● 2021 TJC Hospital NPSG 03.06.01: Use medicines safely
Answer: Record and pass along correct information about a patient's
medicine. Find out what medicines the patient is taking. Compare those
medicines to new medicines given to the patient. Give the patient written
information about the medicines they need to take. Tell the patient it is
important to bring their up-to-date list of medicines every time they visit
a doctor
●● 2021 TJC Hospital NPSG 6: Use alarms safely
Answer: Make improvements to ensure that alarms on medical
equipment are heard and responded to on time
●● 2021 TJC Hospital NPSG 7: Prevent infection
Answer: Use the hand cleaning guidelines from the Centers for Disease
Control and Prevention or the World Health Organization. Set goals for
improving hand cleaning. Use the goals to improve hand cleaning.
