AMCA CERTIFICATION TEST A
COMPREHENSIVE QUESTIONS AND ANSWERS
◉ Improper Conduct Example.
Answer: Invasion of privacy
◉ Medical Practice Acts Purpose.
Answer: The need to determine the methods and requirements of
physician licensure
◉ Malpractice Lawsuits Factor.
Answer: The level of trust in the physician-patient relationship
◉ Principles of Conduct.
Answer: Laws
◉ Durable Power of Attorney Activation.
Answer: When the patient can no longer make competent medical
decisions
◉ Finding of Fault in Malpractice.
Answer: Contributory negligence
,◉ Employee Acting on Doctor's Behalf.
Answer: Respondeat superior
◉ Lawsuit Grounds for Abandonment.
Answer: Abandonment
◉ Americans with Disabilities Act Rights.
Answer: Ease in physical access to the workplace
◉ Ignoring a patient's anger.
Answer: A response that fails to acknowledge a patient's emotional
state.
◉ Giving advice to the patient although they may not have asked for
it.
Answer: Providing suggestions or recommendations without the
patient's request.
◉ Responding to the patient's stated problem by saying 'let's discuss
it'.
Answer: Engaging with the patient by inviting further conversation
about their issue.
,◉ Telling an unhappy patient to 'cheer up; things will get better'.
Answer: An attempt to uplift a patient's mood without addressing
their concerns.
◉ Sole proprietorship.
Answer: A form of medical practice that may have personal property
attached in case of business failure and earns all of the profit when
the business succeeds.
◉ Libel.
Answer: Statements written or pictures about another person that
are intended to be cruel and damaging to a person's reputation.
◉ Breach of confidentiality.
Answer: An unethical and illegal act prohibited by HIPAA.
◉ Civil law.
Answer: Includes torts, implied contracts, and medical malpractice.
◉ Privacy rule.
Answer: In place to protect electronic transfer of information.
, ◉ Avoiding patient abandonment.
Answer: Giving formal notice of withdrawal from the established
patient.
◉ Best way to address an elderly patient.
Answer: Using Mr. or Mrs.
◉ Scheduling a patient.
Answer: The most important factor to remember is to maintain
patient confidentiality.
◉ Rescheduling after missed appointment.
Answer: The medical assistant should call to reschedule after 15
minutes.
◉ Cluster booking.
Answer: A scheduling method that books several patients around
the same time.
◉ Highest normal temperature values.
Answer: The rectal temperature site gives the highest normal values.
◉ Patient's chief complaint.
COMPREHENSIVE QUESTIONS AND ANSWERS
◉ Improper Conduct Example.
Answer: Invasion of privacy
◉ Medical Practice Acts Purpose.
Answer: The need to determine the methods and requirements of
physician licensure
◉ Malpractice Lawsuits Factor.
Answer: The level of trust in the physician-patient relationship
◉ Principles of Conduct.
Answer: Laws
◉ Durable Power of Attorney Activation.
Answer: When the patient can no longer make competent medical
decisions
◉ Finding of Fault in Malpractice.
Answer: Contributory negligence
,◉ Employee Acting on Doctor's Behalf.
Answer: Respondeat superior
◉ Lawsuit Grounds for Abandonment.
Answer: Abandonment
◉ Americans with Disabilities Act Rights.
Answer: Ease in physical access to the workplace
◉ Ignoring a patient's anger.
Answer: A response that fails to acknowledge a patient's emotional
state.
◉ Giving advice to the patient although they may not have asked for
it.
Answer: Providing suggestions or recommendations without the
patient's request.
◉ Responding to the patient's stated problem by saying 'let's discuss
it'.
Answer: Engaging with the patient by inviting further conversation
about their issue.
,◉ Telling an unhappy patient to 'cheer up; things will get better'.
Answer: An attempt to uplift a patient's mood without addressing
their concerns.
◉ Sole proprietorship.
Answer: A form of medical practice that may have personal property
attached in case of business failure and earns all of the profit when
the business succeeds.
◉ Libel.
Answer: Statements written or pictures about another person that
are intended to be cruel and damaging to a person's reputation.
◉ Breach of confidentiality.
Answer: An unethical and illegal act prohibited by HIPAA.
◉ Civil law.
Answer: Includes torts, implied contracts, and medical malpractice.
◉ Privacy rule.
Answer: In place to protect electronic transfer of information.
, ◉ Avoiding patient abandonment.
Answer: Giving formal notice of withdrawal from the established
patient.
◉ Best way to address an elderly patient.
Answer: Using Mr. or Mrs.
◉ Scheduling a patient.
Answer: The most important factor to remember is to maintain
patient confidentiality.
◉ Rescheduling after missed appointment.
Answer: The medical assistant should call to reschedule after 15
minutes.
◉ Cluster booking.
Answer: A scheduling method that books several patients around
the same time.
◉ Highest normal temperature values.
Answer: The rectal temperature site gives the highest normal values.
◉ Patient's chief complaint.
