EXAM PRACTICE QUESTIONS |LATEST
UPDATES 2026/2027!!!
Domain 1: Health Care Delivery (28 Questions)
Question 1
A nurse executive is leading a strategic planning committee for a multi-
hospital system. Which action should be the first step in the strategic
planning process?
A. Develop the mission and vision statements
B. Conduct a SWOT analysis
C. Set measurable organizational goals
D. Identify key stakeholders
Correct Answer: B
Rationale: The strategic planning process begins with a thorough
assessment of both internal and external environments. A SWOT analysis
(Strengths, Weaknesses, Opportunities, Threats) provides the foundational
data needed before developing mission statements, goals, or
implementation strategies. Without this environmental scan, subsequent
planning occurs without critical context .
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Question 2
A nurse executive is implementing a new telehealth program across a
multi-facility system. Which factor is most critical to address first to ensure
successful adoption?
A. Selecting the technology vendor
B. Securing executive leadership buy-in
C. Training the clinical staff
D. Developing patient education materials
Correct Answer: B
Rationale: Executive leadership buy-in is the foundational prerequisite for
any major organizational change initiative. Without visible and active
support from senior leadership, resources may not be allocated, competing
priorities may derail the project, and staff may not perceive the initiative as
a priority. Securing buy-in should precede vendor selection, training, and
patient education .
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Question 3
A nurse executive is participating in the development of a value-based
purchasing (VBP) strategy. Which measure is most directly linked to VBP
reimbursement?
,A. Number of nursing staff employed
B. Patient experience scores (HCAHPS)
C. Average length of stay for all patients
D. Total operating budget variance
Correct Answer: B
Rationale: Under CMS's Value-Based Purchasing program, hospitals are
reimbursed based on performance across four domains: clinical care,
safety, efficiency and cost reduction, and person and community
engagement (HCAHPS). Patient experience scores directly affect
reimbursement. While staffing and length of stay may indirectly influence
outcomes, HCAHPS is a direct, scored component of VBP .
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Question 4
A nurse executive is reviewing the organization's emergency preparedness
plan. Which element is most essential for maintaining patient care during a
mass casualty event?
A. An updated call tree for all staff
B. A written memorandum of understanding with local law enforcement
C. A plan for surge capacity and resource allocation
D. Annual disaster drills for all employees
, Correct Answer: C
Rationale: The most critical element of emergency preparedness for
maintaining patient care is a robust surge capacity plan that addresses how
to expand staff, supplies, space, and systems during a mass casualty
event. While call trees, MOUs, and drills are important supporting
elements, surge capacity planning directly determines the organization's
ability to deliver care under extreme demand .
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Question 5
A nurse executive is evaluating the organization's compliance with
EMTALA. Which scenario represents a violation of EMTALA?
A. Transferring an uninsured patient after stabilization
B. Refusing to accept a transfer from another hospital without on-call
specialist coverage
C. Providing a medical screening exam to all patients presenting to the ED
D. Transferring a patient with an emergency medical condition before
stabilization
Correct Answer: D
Rationale: EMTALA requires that any patient presenting to an emergency
department receive a medical screening examination and stabilizing
treatment before transfer, regardless of insurance status or ability to pay.
Transferring an unstable patient—even for financial reasons—is a direct