ETHICS 311: ETHICAL DECISION MAKING IN RISK AND
INSURANCE QUESTIONS WITH VERIFIED ANSWERS
Sadie, a new claims adjuster, was on the job just two months when she recognized an
ethical issue. She knew from her training that ethics concern making often difficult
decisions - Answers - Ethics entail knowing what to do when a situation presents more
than one "right" answer.
Greater North American Insurance Company encounters a recurring claims situation in
which it can choose to pay out either of two different amounts for any given situation,
depending on the interpretation of the claim. There are no regulations that directly
address the issue. The policy they choose to formulate will be primarily based on which
one of the following? - Answers - Ethics
Suzie is a trainer at an insurer who is conducting a class on ethics. Which one of the
following statements is correct concerning what she needs to impress upon her
students? - Answers - Between two or more right answers
Anil is a new customer service representative in a busy insurance company sales
department. In training, he is finding that his employer greatly values acting
professionally at all times. Anil should learn that - Answers - Business ethics entail
doing what is right in the context of products and services and relationships with
stakeholders.
Which one of the following statements concerning laws is true? - Answers - Laws
impose a sense of societal decency and order.
Which one of the following best describes business ethics? - Answers - Business ethics
are, in reality, applied ethics.
Underwriter Jessica is confronted with an ethical issue involving an applicant. She
wants to handle it ethically. She should remember that ethical behavior is primarily
based on - Answers - Reasoned consideration of all issues surrounding a conflict.
The claims representatives at Insurance Company are taking an ethics course where
they are learning about handling moral, ethical, and legal issues that may be
encountered in their profession. Morals are - Answers - A process by which decisions
are made between right and wrong.
Managers at Greater North American Insurance Company must deal with ethical
conflicts on a regular basis. Ethical conflicts frequently arise because of - Answers - The
inherent needs of different parties.
, Alexandria is a claims supervisor who demands that her claims representatives are up
to date on the latest insurance laws. She knows that laws are important because laws
can be said to - Answers - Establish a code of appropriate behavior.
Laura, a claims processor for Great American Insurance Company, notices that a claim
in her queue involves a personal friend. While the claim itself is legitimate, the
suggested settlement amount appears to be higher than similar claims in Laura's
experience. Her decision on whether to refer her friend's claim for further investigation
or to pay the stated amount primarily involves which one of the following? - Answers -
Morals
The sales team at Local Insurance Company receives periodic training on insurance
laws and regulations. Which one of the following statements is correct regarding what
the sales team needs to realize? - Answers - Laws specify right and wrong behavior and
are important to orderly behavior.
Which one of the following situations primarily represents a moral, as opposed to legal
or ethical, failure? - Answers - An applicant misrepresents previous work experience to
land a position.
Greater North American Insurance Company appoints a panel of managers from a
variety of departments to review and assess the company's ethics. Which one of the
following statements regarding business ethics is correct? - Answers - Ethics apply
when a law is not applicable.
Greater North American Insurance Company operates according to the laws and
regulations of the various states in which it conducts business. Which one of the
following statements regarding laws is most accurate? - Answers - Laws cannot
describe the ethical response to every conflict.
The claims representatives at Insurance Company are taking an ethics course where
they are learning about handling moral, ethical, and legal issues that may be
encountered in their profession. Morals are - Answers - A process by which decisions
are made between right and wrong.
Maddie is a trainer at Insurance Company. She is trying to emphasize the importance of
professional behavior to the new recruits. To be considered a professional, - Answers -
An insurance practitioner must act with integrity, be honest and trustworthy, have a
sense of equity and fairness, and accept personal accountability.
Alaina and her team at Greater Malvern Insurance Company work together to create a
new series of coverages designed to be more affordable and to better answer the needs
of customers in underserved communities. This effort represents which one of the
following categories of ethical standards for insurance professionals? - Answers - Social
responsibility
INSURANCE QUESTIONS WITH VERIFIED ANSWERS
Sadie, a new claims adjuster, was on the job just two months when she recognized an
ethical issue. She knew from her training that ethics concern making often difficult
decisions - Answers - Ethics entail knowing what to do when a situation presents more
than one "right" answer.
Greater North American Insurance Company encounters a recurring claims situation in
which it can choose to pay out either of two different amounts for any given situation,
depending on the interpretation of the claim. There are no regulations that directly
address the issue. The policy they choose to formulate will be primarily based on which
one of the following? - Answers - Ethics
Suzie is a trainer at an insurer who is conducting a class on ethics. Which one of the
following statements is correct concerning what she needs to impress upon her
students? - Answers - Between two or more right answers
Anil is a new customer service representative in a busy insurance company sales
department. In training, he is finding that his employer greatly values acting
professionally at all times. Anil should learn that - Answers - Business ethics entail
doing what is right in the context of products and services and relationships with
stakeholders.
Which one of the following statements concerning laws is true? - Answers - Laws
impose a sense of societal decency and order.
Which one of the following best describes business ethics? - Answers - Business ethics
are, in reality, applied ethics.
Underwriter Jessica is confronted with an ethical issue involving an applicant. She
wants to handle it ethically. She should remember that ethical behavior is primarily
based on - Answers - Reasoned consideration of all issues surrounding a conflict.
The claims representatives at Insurance Company are taking an ethics course where
they are learning about handling moral, ethical, and legal issues that may be
encountered in their profession. Morals are - Answers - A process by which decisions
are made between right and wrong.
Managers at Greater North American Insurance Company must deal with ethical
conflicts on a regular basis. Ethical conflicts frequently arise because of - Answers - The
inherent needs of different parties.
, Alexandria is a claims supervisor who demands that her claims representatives are up
to date on the latest insurance laws. She knows that laws are important because laws
can be said to - Answers - Establish a code of appropriate behavior.
Laura, a claims processor for Great American Insurance Company, notices that a claim
in her queue involves a personal friend. While the claim itself is legitimate, the
suggested settlement amount appears to be higher than similar claims in Laura's
experience. Her decision on whether to refer her friend's claim for further investigation
or to pay the stated amount primarily involves which one of the following? - Answers -
Morals
The sales team at Local Insurance Company receives periodic training on insurance
laws and regulations. Which one of the following statements is correct regarding what
the sales team needs to realize? - Answers - Laws specify right and wrong behavior and
are important to orderly behavior.
Which one of the following situations primarily represents a moral, as opposed to legal
or ethical, failure? - Answers - An applicant misrepresents previous work experience to
land a position.
Greater North American Insurance Company appoints a panel of managers from a
variety of departments to review and assess the company's ethics. Which one of the
following statements regarding business ethics is correct? - Answers - Ethics apply
when a law is not applicable.
Greater North American Insurance Company operates according to the laws and
regulations of the various states in which it conducts business. Which one of the
following statements regarding laws is most accurate? - Answers - Laws cannot
describe the ethical response to every conflict.
The claims representatives at Insurance Company are taking an ethics course where
they are learning about handling moral, ethical, and legal issues that may be
encountered in their profession. Morals are - Answers - A process by which decisions
are made between right and wrong.
Maddie is a trainer at Insurance Company. She is trying to emphasize the importance of
professional behavior to the new recruits. To be considered a professional, - Answers -
An insurance practitioner must act with integrity, be honest and trustworthy, have a
sense of equity and fairness, and accept personal accountability.
Alaina and her team at Greater Malvern Insurance Company work together to create a
new series of coverages designed to be more affordable and to better answer the needs
of customers in underserved communities. This effort represents which one of the
following categories of ethical standards for insurance professionals? - Answers - Social
responsibility
