RST 230 EXAM 1 REVIEW UPDATED QUESTIONS
AND CORRECT ANSWERS
Question:
1. Core dimensions of diversity
Answer:
Characteristics you are born with, such as sexual identity, age, gender, race/ethnicity.
Question:
2. Secondary dimensions of diversity
Answer:
Characteristics you acquire (not born with), such as religion, work experience, geographic location,
organization role and level, communication style, work style, education.
Question:
3. Consumer racism
Answer:
Receiving substandard service in establishments due to one's multicultural background.
Question:
4. Inclusion
Answer:
Way of being with others that is welcoming, respectful, and values experience, knowledge, and abilities of
others.
Question:
5. Barriers to inclusion
Answer:
Power/privilege, insufficient facilities, biases, inadequate training.
Question:
6. Benefits of inclusion
Answer:
Creating empathy and diversity, improving social/academic outcomes.
Question:
7. Antecedents of beliefs
Answer:
Conditions that set the stage for beliefs to develop, such as word of mouth, experience, people, and media.
Question:
8. Beliefs
Answer:
Involve what people perceive to be true, such as religion and morals.
, Question:
9. Attitudes
Answer:
Learned predisposition to respond in a consistently favorable/unfavorable manner with respect to a given
object.
Question:
10. Enduring attitudes
Answer:
Enduring positive/negative feelings about some person, object, or issue, such as gratitude, kindness,
resentment.
Question:
11. Behaviors
Answer:
Any observable/measurable act, response or movement by an individual, such as breathing, smiling,
crying.
Question:
12. Stereotypes
Answer:
A standardized mental picture held in common by members of a group that represents an oversimplified
opinion, attitude, or judgement.
Question:
13. Prejudice
Answer:
A negative attitude toward a socially defined group and toward any person perceived to be a member of
that group.
Question:
14. Discrimination
Answer:
Translation into consequential behavior of prejudicial beliefs, actions carried out by members of a
dominant racial or ethnic group that have a negative impact on a subordinate group.
Question:
15. Displacement/scapegoat theory
Answer:
People who displace feelings on other individuals who cannot retaliate.
Question:
16. Authoritarian Personality theory
Answer:
Form of psychopathology resulting from personality orientations developed in childhood.
AND CORRECT ANSWERS
Question:
1. Core dimensions of diversity
Answer:
Characteristics you are born with, such as sexual identity, age, gender, race/ethnicity.
Question:
2. Secondary dimensions of diversity
Answer:
Characteristics you acquire (not born with), such as religion, work experience, geographic location,
organization role and level, communication style, work style, education.
Question:
3. Consumer racism
Answer:
Receiving substandard service in establishments due to one's multicultural background.
Question:
4. Inclusion
Answer:
Way of being with others that is welcoming, respectful, and values experience, knowledge, and abilities of
others.
Question:
5. Barriers to inclusion
Answer:
Power/privilege, insufficient facilities, biases, inadequate training.
Question:
6. Benefits of inclusion
Answer:
Creating empathy and diversity, improving social/academic outcomes.
Question:
7. Antecedents of beliefs
Answer:
Conditions that set the stage for beliefs to develop, such as word of mouth, experience, people, and media.
Question:
8. Beliefs
Answer:
Involve what people perceive to be true, such as religion and morals.
, Question:
9. Attitudes
Answer:
Learned predisposition to respond in a consistently favorable/unfavorable manner with respect to a given
object.
Question:
10. Enduring attitudes
Answer:
Enduring positive/negative feelings about some person, object, or issue, such as gratitude, kindness,
resentment.
Question:
11. Behaviors
Answer:
Any observable/measurable act, response or movement by an individual, such as breathing, smiling,
crying.
Question:
12. Stereotypes
Answer:
A standardized mental picture held in common by members of a group that represents an oversimplified
opinion, attitude, or judgement.
Question:
13. Prejudice
Answer:
A negative attitude toward a socially defined group and toward any person perceived to be a member of
that group.
Question:
14. Discrimination
Answer:
Translation into consequential behavior of prejudicial beliefs, actions carried out by members of a
dominant racial or ethnic group that have a negative impact on a subordinate group.
Question:
15. Displacement/scapegoat theory
Answer:
People who displace feelings on other individuals who cannot retaliate.
Question:
16. Authoritarian Personality theory
Answer:
Form of psychopathology resulting from personality orientations developed in childhood.
