Bowman | Test Bank | Chapters 1 to 15
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Chapter 01 Testbank - Easy
Questions & Answers
1. What type of communication refers to the exchange of information that helps define the nature of
relationships?
A. social
B. content
C. relationship
D. interactive
Correct Answer: C. relationship
2. Which element of the communication process is responsible for the assignment of meaning to
thoughts?
A. sender
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B. receiver
C. channel
D. message
Correct Answer: A. sender
3. The process of assigning meaning to thoughts is known as ______.
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A. decoding
B. encoding
C. feedback
D. channeling
Correct Answer: B. encoding
4. The intentional or unintentional information transmitted from one person to another is known as
the ______.
A. sender
B. message
C. receiver
D. channel
Correct Answer: B. message
5. Which element of communication is responsible for the assignment of meaning to a message?
A. sender
B. receiver
C. channel
D. feedback
Test Bank Chapter 1-15 Test Bank Communication in Action 1st Edition By Jonathan Michael Bowman (C) StudentsHelp (C)
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Correct Answer: B. receiver
6. Which term is used to describe the mistakes in sending and receiving messages that impact
shared understanding?
A. noise
B. feedback
C. context
D. disfluency
Correct Answer: D. disfluency
7. What term is used to describe the environment in which communication occurs?
A. feedback
B. noise
C. context
D. encoding
Correct Answer: C. context
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8. Which element of communication involves the sensory stimuli that compete with message
reception?
A. sender
B. receiver
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C. channel
D. noise
Correct Answer: D. noise
9. Which part of any interactive communication process includes verbal and nonverbal responses?
A. context
B. feedback
C. channel
D. encoding
Correct Answer: B. feedback
10. Which term describes the equitable distribution of advantages and burdens in a society?
A. social justice
B. communication ethics
C. adaptation to others
D. effective listening
Correct Answer: A. social justice
11. The study of ______ is considered one of the earliest attempts to understand human
communication.
A. linguistics
Test Bank Chapter 1-15 Test Bank Communication in Action 1st Edition By Jonathan Michael Bowman (C) StudentsHelp (C)
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B. rhetoric
C. psychology
D. sociology
Correct Answer: B. rhetoric
12. Which model of communication is characterized by one−way transmission of a message from a
sender to a receiver?
A. linear
B. transactional
C. interactive
D. dynamic
Correct Answer: A. linear
13. Who popularized the linear model of communication?
A. Plato & Socrates
B. Shannon & Weaver
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C. Aristotle & Cicero
D. Marshall McLuhan
Correct Answer: B. Shannon & Weaver
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14. In the linear model of communication, what process involves taking thoughts and ideas and
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converting them into a message?
A. encoding
B. decoding
C. feedback
D. noise
Correct Answer: A. encoding
15. According to the linear model of communication, which process involves the attempt to
understand and derive meaning from a received message?
A. encoding
B. decoding
C. feedback
D. noise
Correct Answer: B. decoding
16. According to the transactional model of communication, communication is a(n) ______ process.
A. unidirectional
B. linear
C. interactive
D. static
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Chapter 1-15 1-15 Test Bank Communication in Action
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Correct Answer: C. interactive
17. Which model of communication emphasizes the collective creation of meaning between parties
in an interaction?
A. linear
B. transactional
C. interactive
D. dynamic
Correct Answer: B. transactional
18. Which model of communication best represents interactions where both parties have a voice?
A. linear
B. transactional
C. interactive
D. dynamic
Correct Answer: B. transactional
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19. Which model of communication highlights the importance of both parties having access to share
their attitudes or opinions?
A. linear
B. transactional
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C. interactive
D. dynamic
Correct Answer: B. transactional
20. What type of communication occurs between a sender and receiver of a message?
A. interpersonal
B. group
C. public
D. mass
Correct Answer: A. interpersonal
21. Three to ten people messaing simultaneously occurs in a(n) ______ context.
A. interpersonal
B. organizational
C. group
D. mass
Correct Answer: C. group
22. Which context of communication typically involves a hierarchical structure?
A. interpersonal
Test Bank Chapter 1-15 Test Bank Communication in Action 1st Edition By Jonathan Michael Bowman (C) StudentsHelp (C)