StarGames - General Terms and Conditions
1. Purpose of the Contract
These General Terms and Conditions (GTC) govern the contractual relationship between the
company Wister, whose registered office is located at 81 rue Reaumur 75002 Paris
(hereafter referred to as "the Merchant"), and the user (hereafter referred to as "the Buyer") of
the service Star Games (hereafter referred to as "the Service").
The Service gives the Buyer access to hundreds of games, sorted by category, directly on
your mobile, tablet or computer.
2. Description of the Service
Star Games is a games service accessible from any browser on smartphones and tablets.
Users have access to a large catalog of games in a variety of categories.
3. Subscription and Payment
Subscription to the service is £4.50 per week, payable on the telephone bill. To take out a
subscription, the Buyer must have a mobile subscription compatible with the payment
service. The subscription amount is automatically debited each week via the telephone bill,
except in the case of cancellation of the subscription by the Buyer in accordance with article
5 of these GTC.
4. Duration of Subscription
The subscription is valid for one week from the date of subscription. The subscription is
automatically renewed for consecutive one-week periods unless the Buyer decides to cancel
his/her subscription in accordance with the cancellation conditions indicated below.
, 5. Cancellation
The subscriber may cancel their subscription to the service at any time by :
- Going to the "My Account" section, clicking on "Unsubscribe" and following the
cancellation procedure;
- Following the unsubscription procedure set up by their ISP or telecom operator if the
subscriber has subscribed via internet or mobile payment solutions.
- Contact customer service. (Section 12; Contact)
The Subscriber will continue to access the Service until the end of the current billing period.
6. Right of Withdrawal
In accordance with Dutch law, the Purchaser has a withdrawal period of 14 days from the
first subscription to exercise his/her right of withdrawal without giving any reason. To
exercise his/her right of withdrawal, the Buyer must make his/her decision to withdraw in
writing by using the Merchant's withdrawal form below or by sending a clear statement to
the Merchant's address mentioned in section 12, Contact or on the service. PDF link :
Withdrawal Form
If the right of withdrawal is exercised, the Merchant will refund all payments received to the
Buyer within 14 days of receiving the notice of withdrawal. The refund will be made by the
same means of payment used by the Buyer for the subscription, unless otherwise agreed.
7. Obligation to Provide Information on Mediation in Case of
Dispute
In accordance with the provisions of the Consumer Code regarding "consumer dispute
mediation", the Buyer has the right to call upon the mediation service offered by the
Merchant free of charge if the handling of his/her request by Wister's customer service has
not led to a satisfactory result. The "consumer law" mediator thus proposed is SAS
Mediation Solution.
This mediation system can be contacted via :
- Form on the website: https://www.sasmediationsolution-conso.fr
1. Purpose of the Contract
These General Terms and Conditions (GTC) govern the contractual relationship between the
company Wister, whose registered office is located at 81 rue Reaumur 75002 Paris
(hereafter referred to as "the Merchant"), and the user (hereafter referred to as "the Buyer") of
the service Star Games (hereafter referred to as "the Service").
The Service gives the Buyer access to hundreds of games, sorted by category, directly on
your mobile, tablet or computer.
2. Description of the Service
Star Games is a games service accessible from any browser on smartphones and tablets.
Users have access to a large catalog of games in a variety of categories.
3. Subscription and Payment
Subscription to the service is £4.50 per week, payable on the telephone bill. To take out a
subscription, the Buyer must have a mobile subscription compatible with the payment
service. The subscription amount is automatically debited each week via the telephone bill,
except in the case of cancellation of the subscription by the Buyer in accordance with article
5 of these GTC.
4. Duration of Subscription
The subscription is valid for one week from the date of subscription. The subscription is
automatically renewed for consecutive one-week periods unless the Buyer decides to cancel
his/her subscription in accordance with the cancellation conditions indicated below.
, 5. Cancellation
The subscriber may cancel their subscription to the service at any time by :
- Going to the "My Account" section, clicking on "Unsubscribe" and following the
cancellation procedure;
- Following the unsubscription procedure set up by their ISP or telecom operator if the
subscriber has subscribed via internet or mobile payment solutions.
- Contact customer service. (Section 12; Contact)
The Subscriber will continue to access the Service until the end of the current billing period.
6. Right of Withdrawal
In accordance with Dutch law, the Purchaser has a withdrawal period of 14 days from the
first subscription to exercise his/her right of withdrawal without giving any reason. To
exercise his/her right of withdrawal, the Buyer must make his/her decision to withdraw in
writing by using the Merchant's withdrawal form below or by sending a clear statement to
the Merchant's address mentioned in section 12, Contact or on the service. PDF link :
Withdrawal Form
If the right of withdrawal is exercised, the Merchant will refund all payments received to the
Buyer within 14 days of receiving the notice of withdrawal. The refund will be made by the
same means of payment used by the Buyer for the subscription, unless otherwise agreed.
7. Obligation to Provide Information on Mediation in Case of
Dispute
In accordance with the provisions of the Consumer Code regarding "consumer dispute
mediation", the Buyer has the right to call upon the mediation service offered by the
Merchant free of charge if the handling of his/her request by Wister's customer service has
not led to a satisfactory result. The "consumer law" mediator thus proposed is SAS
Mediation Solution.
This mediation system can be contacted via :
- Form on the website: https://www.sasmediationsolution-conso.fr
