AHLEI Final Exam Prep | Actual Questions and Answers Latest
Updated 2026/2027 (Graded A+)
• Question
Account receivable system
Correct Answer: a system to account for revenue that is due. has been earned but not
yet collected
• Question
Accrual accounting system
Correct Answer: An accounting system that matches revenue generated with the
expenses incurred to generate the revenue
• Question
Commercial food service operations
Correct Answer: Food service operations found in lodging properties, clubs, restaurants,
and other businesses. These operations exist to make a profit from the sale of food and
beverage
• Question
Contract management company food services
Correct Answer: A for-profit company that operates food services for a non-commercial
organization such as a school or hospital
• Question
Controlling
Correct Answer: The management task of comparing actual results with expected
results as in measuring actual revenues against budgeted revenues. Controlling also
refers to safeguarding the operations property
• Question
Coordinating
Correct Answer: The management task of assigning work and organizing people and
resources to achieve the operations goals and objectives
• Question
Directing
Correct Answer: The management task of supervising, scheduling, and disciplining
employees. It also includes things such as training and motivating employees
,• Question
E-commerce
Correct Answer: All aspects of business and market processes enabled by the Internet
and web based technologies
• Question
Empowerment
Correct Answer: The redistribution of power within an organization that enables
managers supervisors and employees to perform their jobs more effectively and
efficiently
• Question
Evaluating
Correct Answer: The management task of reviewing the operations progress toward
organizational goals, measuring employee performance, and assessing the
effectiveness of training programs
• Question
Finishing kitchen
Correct Answer: The work area used to complete the preparation of food produced in a
central kitchen and or to reheat food produced elsewhere
• Question
Full service hotel
Correct Answer: Hotel offering extensive food and beverage services including table
service alternatives
• Question
Labor-intensive
Correct Answer: The concept that people must do work tasks and cannot be replaced by
machines
• Question
Management components
Correct Answer: Activities for managing available resources: planning, organizing,
coordinating, staffing, directing, controlling, and evaluating
, • Question
Non-commercial food service operations
Correct Answer: Organization such as schools, nursing homes, hospitals, and military
services that are nonprofit and exist primarily for reasons other than to provide food or
lodging services
• Question
Operating control cycle
Correct Answer: He system that divides food and beverage operations into a series of
activities required to provide food and beverage products to guests
• Question
Organizing
Correct Answer: The management activity that attempts to best assemble and use
limited human resources to attain organizational objectives. It involves establishing the
flow of authority and communication among people
• Question
Planning
Correct Answer: The management task of creating goals objectives and programs of
action to reach those goals and objectives. It is required before undertaking other
management tasks
• Question
Point of sale
Correct Answer: And electronic register that instantly captures information about sales
transactions and manages the ordering and service of menu items in one or more
restaurants/bars
• Question
Revenue center
Correct Answer: Revenue producing department with an a hospitality operation
• Question
Self operated food services
Correct Answer: The food service operation in a non-commercial organization such as a
school or hospital that operates its own food services
Updated 2026/2027 (Graded A+)
• Question
Account receivable system
Correct Answer: a system to account for revenue that is due. has been earned but not
yet collected
• Question
Accrual accounting system
Correct Answer: An accounting system that matches revenue generated with the
expenses incurred to generate the revenue
• Question
Commercial food service operations
Correct Answer: Food service operations found in lodging properties, clubs, restaurants,
and other businesses. These operations exist to make a profit from the sale of food and
beverage
• Question
Contract management company food services
Correct Answer: A for-profit company that operates food services for a non-commercial
organization such as a school or hospital
• Question
Controlling
Correct Answer: The management task of comparing actual results with expected
results as in measuring actual revenues against budgeted revenues. Controlling also
refers to safeguarding the operations property
• Question
Coordinating
Correct Answer: The management task of assigning work and organizing people and
resources to achieve the operations goals and objectives
• Question
Directing
Correct Answer: The management task of supervising, scheduling, and disciplining
employees. It also includes things such as training and motivating employees
,• Question
E-commerce
Correct Answer: All aspects of business and market processes enabled by the Internet
and web based technologies
• Question
Empowerment
Correct Answer: The redistribution of power within an organization that enables
managers supervisors and employees to perform their jobs more effectively and
efficiently
• Question
Evaluating
Correct Answer: The management task of reviewing the operations progress toward
organizational goals, measuring employee performance, and assessing the
effectiveness of training programs
• Question
Finishing kitchen
Correct Answer: The work area used to complete the preparation of food produced in a
central kitchen and or to reheat food produced elsewhere
• Question
Full service hotel
Correct Answer: Hotel offering extensive food and beverage services including table
service alternatives
• Question
Labor-intensive
Correct Answer: The concept that people must do work tasks and cannot be replaced by
machines
• Question
Management components
Correct Answer: Activities for managing available resources: planning, organizing,
coordinating, staffing, directing, controlling, and evaluating
, • Question
Non-commercial food service operations
Correct Answer: Organization such as schools, nursing homes, hospitals, and military
services that are nonprofit and exist primarily for reasons other than to provide food or
lodging services
• Question
Operating control cycle
Correct Answer: He system that divides food and beverage operations into a series of
activities required to provide food and beverage products to guests
• Question
Organizing
Correct Answer: The management activity that attempts to best assemble and use
limited human resources to attain organizational objectives. It involves establishing the
flow of authority and communication among people
• Question
Planning
Correct Answer: The management task of creating goals objectives and programs of
action to reach those goals and objectives. It is required before undertaking other
management tasks
• Question
Point of sale
Correct Answer: And electronic register that instantly captures information about sales
transactions and manages the ordering and service of menu items in one or more
restaurants/bars
• Question
Revenue center
Correct Answer: Revenue producing department with an a hospitality operation
• Question
Self operated food services
Correct Answer: The food service operation in a non-commercial organization such as a
school or hospital that operates its own food services
