AHLEI Exam Prep Study Guide | Actual Questions and Answers
Latest Updated 2026/2027 (Graded A+)
• Question
5 Areas of Know-Lead Leadership
Correct Answer: I. Knowing Self
II. Leading Self
III. Knowing Others
IV. Leading Others
V. Leading Change
• Question
Stewards
Correct Answer: Production managers who oversee bus service and other related
personnel
• Question
First and Best marketing tool for restaurant
Correct Answer: Menu
• Question
"Mature" guest market
Correct Answer: 50 years or older
• Question
Management pre-shift meetings
Correct Answer: Keep them short, focus on a single topic
• Question
Side station
Correct Answer: Area where extra supplies are kept - glass, silverware
• Question
First beverage typically served to guests
Correct Answer: Water
• Question
End of shift sidework
, • Question
First course menu item
Correct Answer: Appetizer
• Question
Last course menu item
Correct Answer: Dessert
• Question
Middle course menu item
Correct Answer: Entree
• Question
Course between appetizer and entree
Correct Answer: Soup/salad
• Question
What method of payment needs and approval code
Correct Answer: Credit card
• Question
Glasses should be handled by
Correct Answer: Stem/bottom of glass
• Question
Way for bus service to assist host
Correct Answer: Seating guests
• Question
Proper way to handle ice
Correct Answer: Scoop
• Question
Soiled dishes are sorted by
Correct Answer: Decoy system
Latest Updated 2026/2027 (Graded A+)
• Question
5 Areas of Know-Lead Leadership
Correct Answer: I. Knowing Self
II. Leading Self
III. Knowing Others
IV. Leading Others
V. Leading Change
• Question
Stewards
Correct Answer: Production managers who oversee bus service and other related
personnel
• Question
First and Best marketing tool for restaurant
Correct Answer: Menu
• Question
"Mature" guest market
Correct Answer: 50 years or older
• Question
Management pre-shift meetings
Correct Answer: Keep them short, focus on a single topic
• Question
Side station
Correct Answer: Area where extra supplies are kept - glass, silverware
• Question
First beverage typically served to guests
Correct Answer: Water
• Question
End of shift sidework
, • Question
First course menu item
Correct Answer: Appetizer
• Question
Last course menu item
Correct Answer: Dessert
• Question
Middle course menu item
Correct Answer: Entree
• Question
Course between appetizer and entree
Correct Answer: Soup/salad
• Question
What method of payment needs and approval code
Correct Answer: Credit card
• Question
Glasses should be handled by
Correct Answer: Stem/bottom of glass
• Question
Way for bus service to assist host
Correct Answer: Seating guests
• Question
Proper way to handle ice
Correct Answer: Scoop
• Question
Soiled dishes are sorted by
Correct Answer: Decoy system