CINTAS SSR ACTUAL PAPER SOLVED
QUESTIONS
◉ How can you increase chances of customers staying with
Cintas?
Answer: The more products & services they have the less likely
they are to leave.
◉ Four service absolutes
Answer: They want their uniforms/products
They want them clean
They want them functional & in the correct order
They want to like & depend on their SSR
◉ Components of ssr pay plan
Answer: Base
Route commission
Renewals
Catalog
Sales leads
Contest
Overtime
, ◉ Why is the soil separation a ssr does so important?
Answer: Ensures garments come clean. Also ensure FR garments
performance.
◉ Why is having an organized truck important?
Answer: Eliminate errors and forgotten products. Prevents cross
contamination.
◉ Why is route sequence important? How do you change it?
Answer: Provides efficiency and minimizes errors. Change on the
PRC
◉ Why is a neat deliver area important?
Answer: It's the customers property but the SSR's responsibility
to keep clean
◉ What things can ssr do to keep delivery area organized?
Answer: Remove hangers,
organize garments
Ensure repair tags are present
Ensure lockers are labeled
◉ What information is found on id tape?
Answer: Route/Day/Customer/Employee#
QUESTIONS
◉ How can you increase chances of customers staying with
Cintas?
Answer: The more products & services they have the less likely
they are to leave.
◉ Four service absolutes
Answer: They want their uniforms/products
They want them clean
They want them functional & in the correct order
They want to like & depend on their SSR
◉ Components of ssr pay plan
Answer: Base
Route commission
Renewals
Catalog
Sales leads
Contest
Overtime
, ◉ Why is the soil separation a ssr does so important?
Answer: Ensures garments come clean. Also ensure FR garments
performance.
◉ Why is having an organized truck important?
Answer: Eliminate errors and forgotten products. Prevents cross
contamination.
◉ Why is route sequence important? How do you change it?
Answer: Provides efficiency and minimizes errors. Change on the
PRC
◉ Why is a neat deliver area important?
Answer: It's the customers property but the SSR's responsibility
to keep clean
◉ What things can ssr do to keep delivery area organized?
Answer: Remove hangers,
organize garments
Ensure repair tags are present
Ensure lockers are labeled
◉ What information is found on id tape?
Answer: Route/Day/Customer/Employee#
