Final for BUSM 2011 Verified Exam Questions and Answers Latest
update 2026/2027
Question:
1. culture
Answer:
how things work around here -in a organization 95% is unconscious
Question:
2. espoused values
Answer:
explicitly stated values and norms preferred by an organization
Question:
3. enacted values
Answer:
values and norms actually exhibited in the organization
Question:
4. artifacts
Answer:
stories, awards, dress code
Question:
5. assumptions
Answer:
independence, courage, self-reliant, laid back, innovation? fear? growth? are we something bigger
than ourselves?
Question:
6. when does culture boost performance
Answer:
it is strategically relevant, emphasizes innovation and change employees have positive attitude it is
strong
, Question:
7. culture strength
Answer:
cult strong or weak--> culture content tells you what to do culture strength tells you how much effort
you should exert to confrom
Question:
8. diversity
Answer:
it's about being better
Question:
9. surface level
Answer:
observable differences in people
Question:
10. deep
Answer:
can't see it racial trends --> opportunity or threat make deals not war
Question:
11. generational differences
Answer:
predictable
Question:
12. reverse mentoring
Answer:
a mentoring program in which an older manager meets with a younger subordinate to learn about
technologies such as the internet and e-commerce
Question:
13. match diversity with inclusion
Answer:
not what pepsi did inclusion reduces conflict and turnover improves supervisor-subordinate relations
update 2026/2027
Question:
1. culture
Answer:
how things work around here -in a organization 95% is unconscious
Question:
2. espoused values
Answer:
explicitly stated values and norms preferred by an organization
Question:
3. enacted values
Answer:
values and norms actually exhibited in the organization
Question:
4. artifacts
Answer:
stories, awards, dress code
Question:
5. assumptions
Answer:
independence, courage, self-reliant, laid back, innovation? fear? growth? are we something bigger
than ourselves?
Question:
6. when does culture boost performance
Answer:
it is strategically relevant, emphasizes innovation and change employees have positive attitude it is
strong
, Question:
7. culture strength
Answer:
cult strong or weak--> culture content tells you what to do culture strength tells you how much effort
you should exert to confrom
Question:
8. diversity
Answer:
it's about being better
Question:
9. surface level
Answer:
observable differences in people
Question:
10. deep
Answer:
can't see it racial trends --> opportunity or threat make deals not war
Question:
11. generational differences
Answer:
predictable
Question:
12. reverse mentoring
Answer:
a mentoring program in which an older manager meets with a younger subordinate to learn about
technologies such as the internet and e-commerce
Question:
13. match diversity with inclusion
Answer:
not what pepsi did inclusion reduces conflict and turnover improves supervisor-subordinate relations