CDM EXAM FOOD SERVICE MANAGEMENT QUESTIONS AND
ANSWERS | CDM FOOD SERVICE MANAGEMENT STUDY GUIDE
& PRACTICE TEST 2026/2027
What type of menu would best meet new CMS guidelines for allowing resident's self-
determination in dining? - Correct answer ✔✔ Selective Menu or restaurant style dining
What are commonly productivity measures? - Correct answer ✔✔ meals per hr, min. per meal
and labor hours per meal
What is the first step to take when a client refuses extra nourishments? - Correct answer ✔✔
The client, RD, other IDT members must identify and document pertinent alternatives.
When evaluating quality, today's focus is more on what areas? - Correct answer ✔✔ Processes
and Outcomes
What would be the desired outcome of using taste panels for new food items? - Correct answer
✔✔ Client satisfaction
Why is it important to use open-ended questions on a survey? - Correct answer ✔✔ To all
clients to answers more freely what is on her/his mind.
What type of menu would best be for long-term care to minimize repetition of food? - Correct
answer ✔✔ Cycle menus such as 5-week
What is wrong w/ the following menu from a production perspective? Meatloaf, Baked
potatoes, green bean casserole - Correct answer ✔✔ Too many items require oven space
, What is the main objective when scheduling labor? - Correct answer ✔✔ To match production
and service needs
What is an FTE for one week usually equate to? - Correct answer ✔✔ 40 hours
What is one way to meet more flexible scheduling needs? - Correct answer ✔✔ using cross-
trained staff
What document would help you prepare a job description? - Correct answer ✔✔ Job Analysis
for the job title that is opened
What document would help a new employee see how they fit into the facility? - Correct answer
✔✔ Organizational chart
When an interviewee has an obvious physical disability, what question is legal to ask? - Correct
answer ✔✔ Do you have any impairments which would interfere with your ability to do the job?
An employee has a risque picture hanging inside their locker. Is this a concern? - Correct answer
✔✔ Yes, it could be considered sexual harassment if it bothers another employee.
What is the purpose of an interview from the CDM's perspective? - Correct answer ✔✔ To
determine if the applicant's abilities and attitudes are compatible w/ the department.
What should an employee be compared to during a performance evaluation? - Correct answer
✔✔ Performance standards for their position
What types of behavior require documented corrective action? - Correct answer ✔✔ Violation
of critical rules, repeated failure to meet work standards, absenteeism
ANSWERS | CDM FOOD SERVICE MANAGEMENT STUDY GUIDE
& PRACTICE TEST 2026/2027
What type of menu would best meet new CMS guidelines for allowing resident's self-
determination in dining? - Correct answer ✔✔ Selective Menu or restaurant style dining
What are commonly productivity measures? - Correct answer ✔✔ meals per hr, min. per meal
and labor hours per meal
What is the first step to take when a client refuses extra nourishments? - Correct answer ✔✔
The client, RD, other IDT members must identify and document pertinent alternatives.
When evaluating quality, today's focus is more on what areas? - Correct answer ✔✔ Processes
and Outcomes
What would be the desired outcome of using taste panels for new food items? - Correct answer
✔✔ Client satisfaction
Why is it important to use open-ended questions on a survey? - Correct answer ✔✔ To all
clients to answers more freely what is on her/his mind.
What type of menu would best be for long-term care to minimize repetition of food? - Correct
answer ✔✔ Cycle menus such as 5-week
What is wrong w/ the following menu from a production perspective? Meatloaf, Baked
potatoes, green bean casserole - Correct answer ✔✔ Too many items require oven space
, What is the main objective when scheduling labor? - Correct answer ✔✔ To match production
and service needs
What is an FTE for one week usually equate to? - Correct answer ✔✔ 40 hours
What is one way to meet more flexible scheduling needs? - Correct answer ✔✔ using cross-
trained staff
What document would help you prepare a job description? - Correct answer ✔✔ Job Analysis
for the job title that is opened
What document would help a new employee see how they fit into the facility? - Correct answer
✔✔ Organizational chart
When an interviewee has an obvious physical disability, what question is legal to ask? - Correct
answer ✔✔ Do you have any impairments which would interfere with your ability to do the job?
An employee has a risque picture hanging inside their locker. Is this a concern? - Correct answer
✔✔ Yes, it could be considered sexual harassment if it bothers another employee.
What is the purpose of an interview from the CDM's perspective? - Correct answer ✔✔ To
determine if the applicant's abilities and attitudes are compatible w/ the department.
What should an employee be compared to during a performance evaluation? - Correct answer
✔✔ Performance standards for their position
What types of behavior require documented corrective action? - Correct answer ✔✔ Violation
of critical rules, repeated failure to meet work standards, absenteeism
