Usps 421 Comprehensive Test Paper Questions And Solutions

USPS 421 COMPREHENSIVE TEST PAPER
QUESTIONS AND SOLUTIONS

●● Mystery Shopper
Answer: Greet. ask the hazmat, offer priority mail express, Offer
specific additional product and explain


●● Mail-ability standards
Answer: rectangular, altleast 3 1/2 inches in height, atleast 5 inches in
length, atleast .007 inches thick


●● incorrect address placement
Answer: can make a mailable letter un-mailable


●● no fee, surcharge, or additional postage can make a non mailable
letter
Answer: mailable


●● maximum dimensions for priority
Answer: 70lb, 108 inches length and girth


●● maximum dimensions for standard post

,Answer: 70lb, 130 inches length and girth (108-130 oversize price)


●● Processing categories
Answer: Letters, flats, machinable, irregular, outside
(Look For Mail In the Office to Process)


●● Letter size mail max weight
Answer: 3.5 oz


●● letter mail min & max length
Answer: 5in 11 1/2 in


●● letter mail min & max height
Answer: 3 1/2 in 6 1/8in


●● letter mail min & max thickness
Answer: .007in 1/4in


●● postcard min & max length
Answer: 5in 6 in


●● postcard min & max height

, Answer: 3 1/2in 4 1/4 in


●● postcard min & max thickness
Answer: .007 in .016in


●● Flat size mail must have (FUR)
Answer: Flexible, uniformly thick, Rectangular


●● Flat min & max length
Answer: 11 1/2in 15in


●● flat min & max height
Answer: 6 1/8in 12 in


●● flat min & max thickness
Answer: 1/4in 3/4in


●● Flats must only exceed ______ dimension to qualify
Answer: one


●● Bumps. etc must not cause more than ____ variance in thickness (in
flats)