are 112 exam 2 glass judge book last
copy near ask and every detail hint
The term "SKA"has to do with:
a. the Deloitte case
b. Information technology
c. job design
d. ERP
e. value chain Answer: c. job design
◍ Which of the following best describes Lou's approach to IBM:
a. All were seen to describe his "best" approached to differing
problems
b. Supply chain
c. his use of the matrix management approach
d. Demand chain
e. Two of the answers provided are correct Answer: d. Demand chain
◍ Thinking about how Lou "fixed" IBM and topics from the class,
which of the following was most evident in the book?
a. Power
b. Ethics
,c. Two of the answers are correct
d. Centralization
e. BPR Answer: e. BPR
◍ Which is the decision-making tool that could be used for a
structured decision:
a. span of control matrix
b. DSS
c. EIS
d. Delphi
e. ERP Answer: b.DSS
◍ The primary difference between a project and a process is:
a. end results
b. where the project or process is situated in the organization
c. degree of externality to the organization
d. all the answers are characteristic of the difference between a project
and a process
e. degree of complication Answer: a. end results
◍ Timeliness and quality, from class, are parts of:
,a. the value chain
b. the decision making definition
c. the component business model
d. strategic lenses
e. the attributes of information in the IT environment Answer: e. the
attributes of information in the IT environment
◍ The terms bounded rationality and information symmetry and risk
are related to:
a. decision environment
b. problems solved with the matrix management approach
c. the component model
d. two of the answers provided are correct
e. problems with teams Answer: a. decision environment
◍ In the IBM book when Lou arrived there was a tendency to
measure performance internally rather than by the marketplace. A way
to describe this, from terms used in class, would be best by:
a. self-referencing groups
b. cultural stagnation
c. the component model
d. two of the answers are correct
e. matrix management Answer: a. self-referencing groups
, ◍ In the Duke Hospital case the development of the "clinical
pathways" is an example of the use or development of:
a. None of the answers are correct.
b. threats to the change process
c. an ERP
d. the component model
e. a BPR Answer: e. BPR
◍ The terms "One-to-many relationships" and "pointers" as
discussed in class relate to:
a. IT
b. BPR
c. HR
d. the component model
e. Lou's organizational model Answer: a. IT
◍ The terms "dispositional" and "situational" are related to:
a. fundamental attribution error
b. the component model
c. "road blocks" from one of the cases in class
copy near ask and every detail hint
The term "SKA"has to do with:
a. the Deloitte case
b. Information technology
c. job design
d. ERP
e. value chain Answer: c. job design
◍ Which of the following best describes Lou's approach to IBM:
a. All were seen to describe his "best" approached to differing
problems
b. Supply chain
c. his use of the matrix management approach
d. Demand chain
e. Two of the answers provided are correct Answer: d. Demand chain
◍ Thinking about how Lou "fixed" IBM and topics from the class,
which of the following was most evident in the book?
a. Power
b. Ethics
,c. Two of the answers are correct
d. Centralization
e. BPR Answer: e. BPR
◍ Which is the decision-making tool that could be used for a
structured decision:
a. span of control matrix
b. DSS
c. EIS
d. Delphi
e. ERP Answer: b.DSS
◍ The primary difference between a project and a process is:
a. end results
b. where the project or process is situated in the organization
c. degree of externality to the organization
d. all the answers are characteristic of the difference between a project
and a process
e. degree of complication Answer: a. end results
◍ Timeliness and quality, from class, are parts of:
,a. the value chain
b. the decision making definition
c. the component business model
d. strategic lenses
e. the attributes of information in the IT environment Answer: e. the
attributes of information in the IT environment
◍ The terms bounded rationality and information symmetry and risk
are related to:
a. decision environment
b. problems solved with the matrix management approach
c. the component model
d. two of the answers provided are correct
e. problems with teams Answer: a. decision environment
◍ In the IBM book when Lou arrived there was a tendency to
measure performance internally rather than by the marketplace. A way
to describe this, from terms used in class, would be best by:
a. self-referencing groups
b. cultural stagnation
c. the component model
d. two of the answers are correct
e. matrix management Answer: a. self-referencing groups
, ◍ In the Duke Hospital case the development of the "clinical
pathways" is an example of the use or development of:
a. None of the answers are correct.
b. threats to the change process
c. an ERP
d. the component model
e. a BPR Answer: e. BPR
◍ The terms "One-to-many relationships" and "pointers" as
discussed in class relate to:
a. IT
b. BPR
c. HR
d. the component model
e. Lou's organizational model Answer: a. IT
◍ The terms "dispositional" and "situational" are related to:
a. fundamental attribution error
b. the component model
c. "road blocks" from one of the cases in class
