SFDC ADMIN 201 EXAM 2025 (SALESFORCE CERTIFIED
ADMINISTRATOR EXAM) | ALL QUESTIONS AND CORRECT
ANSWERS WITH EXPLANATIONS | VERIFIED ANSWERS | GRADED
A+ | LATEST EXAM
Salesforce CRM - (CORRECT ANSWER)Salesforce.com (SFDC) is a cloud based customer relationship
management (CRM) tool that enables you to better manage your accounts, interactions with your
customers and view sales data
From the Company Information page, you can: - (CORRECT ANSWER)Edit your company's information,
view the user licenses, permission set licenses, and usage-based entitlements that your organization has
access to. Add or remove licenses
What is an "object"? - (CORRECT ANSWER)Each object is a table; comes with built-in functionality; every
field is a column, every record is a row
Standard object - (CORRECT ANSWER)OOB (Out of the Box), ready to use/configurable; have built-in
functionality and relationships based on common business practices
Custom Object - (CORRECT ANSWER)Created manually by system admin; uses to support the unique
business needs of that organization
Accounts - (CORRECT ANSWER)Accounts are the companies (or individuals) you do business with
Contacts - (CORRECT ANSWER)Contacts are typically the individuals associated with the companies you
do business with (Accounts)
Tasks - (CORRECT ANSWER)A "to do" list item; Tasks have to be closed manually
Events - (CORRECT ANSWER)A calendar activity; typically has activities and attendees
1
, Content - (CORRECT ANSWER)Stores files and images; Uses libraries to secure documents; different
levels of access can be given
Leads - (CORRECT ANSWER)An unqualified sale; people interested in your products/services
Opportunities - (CORRECT ANSWER)These allow you to track the sales cycle, create quotes and orders
Campaign - (CORRECT ANSWER)A list of leads and contacts, generally used to represent outreach or
marketing activities
Product - (CORRECT ANSWER)A good or service sold
Price Book - (CORRECT ANSWER)a catalog of products and their prices
Forecasts - (CORRECT ANSWER)Revenue projection that aggregates individual opportunities into a total
or summary
Quotes - (CORRECT ANSWER)A record showing proposed prices for products and services
Reports - (CORRECT ANSWER)Set of records that match certain criteria displayed in columns and rows.
Pull from all record types and process access to a set of data in real-time
Dashboards - (CORRECT ANSWER)Shows data from reports in visual components such as charts tables or
gauges
Master-Detail Relationship - (CORRECT ANSWER)Child record must have a parent;
Cascade record-level security;
2
ADMINISTRATOR EXAM) | ALL QUESTIONS AND CORRECT
ANSWERS WITH EXPLANATIONS | VERIFIED ANSWERS | GRADED
A+ | LATEST EXAM
Salesforce CRM - (CORRECT ANSWER)Salesforce.com (SFDC) is a cloud based customer relationship
management (CRM) tool that enables you to better manage your accounts, interactions with your
customers and view sales data
From the Company Information page, you can: - (CORRECT ANSWER)Edit your company's information,
view the user licenses, permission set licenses, and usage-based entitlements that your organization has
access to. Add or remove licenses
What is an "object"? - (CORRECT ANSWER)Each object is a table; comes with built-in functionality; every
field is a column, every record is a row
Standard object - (CORRECT ANSWER)OOB (Out of the Box), ready to use/configurable; have built-in
functionality and relationships based on common business practices
Custom Object - (CORRECT ANSWER)Created manually by system admin; uses to support the unique
business needs of that organization
Accounts - (CORRECT ANSWER)Accounts are the companies (or individuals) you do business with
Contacts - (CORRECT ANSWER)Contacts are typically the individuals associated with the companies you
do business with (Accounts)
Tasks - (CORRECT ANSWER)A "to do" list item; Tasks have to be closed manually
Events - (CORRECT ANSWER)A calendar activity; typically has activities and attendees
1
, Content - (CORRECT ANSWER)Stores files and images; Uses libraries to secure documents; different
levels of access can be given
Leads - (CORRECT ANSWER)An unqualified sale; people interested in your products/services
Opportunities - (CORRECT ANSWER)These allow you to track the sales cycle, create quotes and orders
Campaign - (CORRECT ANSWER)A list of leads and contacts, generally used to represent outreach or
marketing activities
Product - (CORRECT ANSWER)A good or service sold
Price Book - (CORRECT ANSWER)a catalog of products and their prices
Forecasts - (CORRECT ANSWER)Revenue projection that aggregates individual opportunities into a total
or summary
Quotes - (CORRECT ANSWER)A record showing proposed prices for products and services
Reports - (CORRECT ANSWER)Set of records that match certain criteria displayed in columns and rows.
Pull from all record types and process access to a set of data in real-time
Dashboards - (CORRECT ANSWER)Shows data from reports in visual components such as charts tables or
gauges
Master-Detail Relationship - (CORRECT ANSWER)Child record must have a parent;
Cascade record-level security;
2
