OM 300 ACTUAL EXAM SOLVED
QUESTIONS COMPLETE PREPARATION
RESOURCE
●● Which of the following are considered to be the three primary
functions that all organizations perform?
Answer: marketing, production/operations, finance/accounting
●● Which of the following activities at an airline is NOT an operations
activity?
Answer: sales
●● Supply chains are comprised of organizations and activities that
supply a firm with goods and services within
Answer: global network
●● Competition in the 21st century is no longer between companies; it is
between
Answer: supply chains
●● The economic activities that typically produce an intangible product
are referred to as
Answer: services
,●● Chuck Sox makes wooden boxes in which to ship motorcycles.
Chuck and his three employees invest a total of 20 hours per day making
the 400 boxes. what is their productivity
Answer: their productivity = 20 boxes an hour (productivity = total
output/total input... 400/20)
●● Chuck and his employees have discussed redesigning the process to
improve efficiency. Suppose they can increase the rate to 600 boxes per
day. what is their productivity
Answer: 30 boxes an hour
●● Productivity variables include
Answer: labor
●● How does an organization's strategy relate to its mission?
Answer: the strategy is the action plan to the mission
●● Which of the following is NOT one of the three strategic approaches
to competitive advantage? (cost leadership, innovation, response,
differentiation)
Answer: innovation
●● Competing on differentiation
, Answer: means offering customers something unique
●● Competing on cost is
Answer: achieving maximum value as perceived by the customer.
●● Which of the following does not represent competing on response?
(based on providing uniqueness, based on flexibility, based on
quickness, concerned with reliability of scheduling)
Answer: based on providing uniqueness
●● How do the 10 strategic OM decisions listed in the text relate to the
strategies of differentiation, cost leadership, and response?
Answer: Operations managers make decisions in the 10 areas that help
the organization compete on differentiation, cost leadership, or response.
●● Which of the following is NOT an OM strategy/issue during the
growth stage of the product life cycle?
Answer: reduce capacity
●● A set of skills, talents, and capabilities in which a firm is particularly
strong is referred to as
Answer: core competencies
●● The primary advantage of outsourcing is
QUESTIONS COMPLETE PREPARATION
RESOURCE
●● Which of the following are considered to be the three primary
functions that all organizations perform?
Answer: marketing, production/operations, finance/accounting
●● Which of the following activities at an airline is NOT an operations
activity?
Answer: sales
●● Supply chains are comprised of organizations and activities that
supply a firm with goods and services within
Answer: global network
●● Competition in the 21st century is no longer between companies; it is
between
Answer: supply chains
●● The economic activities that typically produce an intangible product
are referred to as
Answer: services
,●● Chuck Sox makes wooden boxes in which to ship motorcycles.
Chuck and his three employees invest a total of 20 hours per day making
the 400 boxes. what is their productivity
Answer: their productivity = 20 boxes an hour (productivity = total
output/total input... 400/20)
●● Chuck and his employees have discussed redesigning the process to
improve efficiency. Suppose they can increase the rate to 600 boxes per
day. what is their productivity
Answer: 30 boxes an hour
●● Productivity variables include
Answer: labor
●● How does an organization's strategy relate to its mission?
Answer: the strategy is the action plan to the mission
●● Which of the following is NOT one of the three strategic approaches
to competitive advantage? (cost leadership, innovation, response,
differentiation)
Answer: innovation
●● Competing on differentiation
, Answer: means offering customers something unique
●● Competing on cost is
Answer: achieving maximum value as perceived by the customer.
●● Which of the following does not represent competing on response?
(based on providing uniqueness, based on flexibility, based on
quickness, concerned with reliability of scheduling)
Answer: based on providing uniqueness
●● How do the 10 strategic OM decisions listed in the text relate to the
strategies of differentiation, cost leadership, and response?
Answer: Operations managers make decisions in the 10 areas that help
the organization compete on differentiation, cost leadership, or response.
●● Which of the following is NOT an OM strategy/issue during the
growth stage of the product life cycle?
Answer: reduce capacity
●● A set of skills, talents, and capabilities in which a firm is particularly
strong is referred to as
Answer: core competencies
●● The primary advantage of outsourcing is
