Business Data Networks and
Security 11th Edition – Test
Bank & Instructor Manual
practice material
For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result
in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service
cost center.
4.No change in the average cost per patient day. - answers2.
Which of the following balance sheet items would differ between a
for-profit and a not-for-profit healthcare organization?
1.Retained earnings.
2.Plant, property, and equipment.
3.Real estate.
4.Investments. - answers1.
Which of the following leadership actions most clearly supports
organizational transformation toward total quality management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in
TQM.
4.Hiring a customer service representative. - answers1.
In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency.
2.Results shown on the annual expense and income statement.
3.Balance maintained between physician satisfaction and patient
needs.
4.Degree to which management's needs are met - answers1.
Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
Security 11th Edition – Test
Bank & Instructor Manual
practice material
For the routine service cost center, an increase in the number of
patient days over the budgeted number of patient days will result
in:
1. A higher average cost per patient day.
2. A lower average cost per patient day.
3. An increase in the budgeted fixed costs for the routine service
cost center.
4.No change in the average cost per patient day. - answers2.
Which of the following balance sheet items would differ between a
for-profit and a not-for-profit healthcare organization?
1.Retained earnings.
2.Plant, property, and equipment.
3.Real estate.
4.Investments. - answers1.
Which of the following leadership actions most clearly supports
organizational transformation toward total quality management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in
TQM.
4.Hiring a customer service representative. - answers1.
In the healthcare field, the accountability of management is best
measured by the:
1.Balance maintained between service quality and operational
efficiency.
2.Results shown on the annual expense and income statement.
3.Balance maintained between physician satisfaction and patient
needs.
4.Degree to which management's needs are met - answers1.
Consumer "report card" development and distribution has become a
high priority for managed care organizations because:
