OB FINAL EXAM PRACTICE SOLUTION 2026
TESTED QUESTIONS AND EXPERT VERIFIED
ANSWERS GUARANTEED TO PASS
◉ Potential Compatibility.
Answer: Which of the following is NOT a stage in the conflict
process?
◉ Intentions.
Answer: During which stage of conflict do decisions to act in a given
way occur?
◉ Stage I: Potential Opposition or Incompatibility.
Answer: Pam used to love her job. Her boss, Tina, was easy to
communicate with and was very straightforward. Pam always knew
where Tina stood, even if she didn't always agree with Tina's
decisions. This week, Pam learned that Tina had retired and David
had taken her place. Although David was quite politically adept and
told a great joke, Pam and the rest of the team felt him to be
disingenuous and never really understood what he wanted or how
he wanted it done. By the end of the year, job satisfaction amongst
the team had plummeted. Which stage of the conflict process is
represented here?
, ◉ Stage II.
Answer: Conflict issues are generally defined in which stage of the
conflict process?
◉ Competing.
Answer: Margaret had been having issues with her co-worker Lupe
for some time now. At first, she tried talking to her but things didn't
improve Lupe's aggression. Finally, Margaret decided that the only
way to stop Lupe's aggression was to report her to her supervisor
and HR, even though she knew it would likely cost Lupe the
promotion they were both going after. Margaret's intent appears to
fall under what conflict-handling strategy?
◉ Dysfunctional.
Answer: Conflict that approaches the top range of the conflict
continuum is almost always _____________.
◉ Felt Conflict.
Answer: The daily conflict in the department has caused Mason to
experience high levels of anxiety. He leaves work each day tense and
frustrated. Mason is experiencing ________.
◉ Smoothing.
TESTED QUESTIONS AND EXPERT VERIFIED
ANSWERS GUARANTEED TO PASS
◉ Potential Compatibility.
Answer: Which of the following is NOT a stage in the conflict
process?
◉ Intentions.
Answer: During which stage of conflict do decisions to act in a given
way occur?
◉ Stage I: Potential Opposition or Incompatibility.
Answer: Pam used to love her job. Her boss, Tina, was easy to
communicate with and was very straightforward. Pam always knew
where Tina stood, even if she didn't always agree with Tina's
decisions. This week, Pam learned that Tina had retired and David
had taken her place. Although David was quite politically adept and
told a great joke, Pam and the rest of the team felt him to be
disingenuous and never really understood what he wanted or how
he wanted it done. By the end of the year, job satisfaction amongst
the team had plummeted. Which stage of the conflict process is
represented here?
, ◉ Stage II.
Answer: Conflict issues are generally defined in which stage of the
conflict process?
◉ Competing.
Answer: Margaret had been having issues with her co-worker Lupe
for some time now. At first, she tried talking to her but things didn't
improve Lupe's aggression. Finally, Margaret decided that the only
way to stop Lupe's aggression was to report her to her supervisor
and HR, even though she knew it would likely cost Lupe the
promotion they were both going after. Margaret's intent appears to
fall under what conflict-handling strategy?
◉ Dysfunctional.
Answer: Conflict that approaches the top range of the conflict
continuum is almost always _____________.
◉ Felt Conflict.
Answer: The daily conflict in the department has caused Mason to
experience high levels of anxiety. He leaves work each day tense and
frustrated. Mason is experiencing ________.
◉ Smoothing.
