OB FINAL EXAM COMPREHENSIVE REVIEW
2026 COMPLETE QUESTIONS AND CORRECT
ANSWERS GRADED A+
◉ Intragroup.
Answer: The framework, or locus, of conflict where the conflict
occurs between groups or teams is considered ________________________
conflict.
◉ Intragroup.
Answer: Most research on relationship and process conflict is
focused on _____________ conflict.
◉ Functional.
Answer: The members of the IT department have spent two days
debating the best approach to roll out the new software update.
After allowing each member of the department to voice his or her
case, a decision was made that all the members could support. What
type of conflict has the IT department experienced?
◉ Relationship and Process.
Answer: John has observed multiple conflicts among his new team
members. Two members refuse to speak to one another or attend
, the same meetings after a heated discussion six months ago. Three
other members have continued to argue over whether the work of
data input should be outsourced. What types of conflict is the team
experiencing?
◉ Potential Compatibility.
Answer: Which of the following is NOT a stage in the conflict
process?
◉ Intentions.
Answer: During which stage of conflict do decisions to act in a given
way occur?
◉ Stage I: Potential Opposition or Incompatibility.
Answer: Pam used to love her job. Her boss, Tina, was easy to
communicate with and was very straightforward. Pam always knew
where Tina stood, even if she didn't always agree with Tina's
decisions. This week, Pam learned that Tina had retired and David
had taken her place. Although David was quite politically adept and
told a great joke, Pam and the rest of the team felt him to be
disingenuous and never really understood what he wanted or how
he wanted it done. By the end of the year, job satisfaction amongst
the team had plummeted. Which stage of the conflict process is
represented here?
2026 COMPLETE QUESTIONS AND CORRECT
ANSWERS GRADED A+
◉ Intragroup.
Answer: The framework, or locus, of conflict where the conflict
occurs between groups or teams is considered ________________________
conflict.
◉ Intragroup.
Answer: Most research on relationship and process conflict is
focused on _____________ conflict.
◉ Functional.
Answer: The members of the IT department have spent two days
debating the best approach to roll out the new software update.
After allowing each member of the department to voice his or her
case, a decision was made that all the members could support. What
type of conflict has the IT department experienced?
◉ Relationship and Process.
Answer: John has observed multiple conflicts among his new team
members. Two members refuse to speak to one another or attend
, the same meetings after a heated discussion six months ago. Three
other members have continued to argue over whether the work of
data input should be outsourced. What types of conflict is the team
experiencing?
◉ Potential Compatibility.
Answer: Which of the following is NOT a stage in the conflict
process?
◉ Intentions.
Answer: During which stage of conflict do decisions to act in a given
way occur?
◉ Stage I: Potential Opposition or Incompatibility.
Answer: Pam used to love her job. Her boss, Tina, was easy to
communicate with and was very straightforward. Pam always knew
where Tina stood, even if she didn't always agree with Tina's
decisions. This week, Pam learned that Tina had retired and David
had taken her place. Although David was quite politically adept and
told a great joke, Pam and the rest of the team felt him to be
disingenuous and never really understood what he wanted or how
he wanted it done. By the end of the year, job satisfaction amongst
the team had plummeted. Which stage of the conflict process is
represented here?
