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WGU C715 Organizational Behavior
|Perfectly Revised Exam Q&A 2026
Steps in the rational decision-making model - correct-answer - 1. Define the
problem. 2. Identify the decision criteria. 3. Allocate weights to the criteria. 4.
Develop the alternatives. 5. Evaluate the alternatives. 6. Select the best
alternative.
bounded rationality - correct-answer - A less-than-perfect form of rationality in
which decision makers cannot be perfectly rational because decisions are
complex and complete information is unavailable or cannot be fully processed
intuitive decision making - correct-answer - An unconscious process created out of
distilled experience.
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anchoring bias - correct-answer - A tendency to fixate on initial information, from
which one then fails to adequately adjust for subsequent information.
confirmation bias - correct-answer - The tendency to seek out information that
reaffirms past choices and to discount information that contradicts past
judgments.
availability bias - correct-answer - The tendency for people to base their
judgments on information that is readily available to them.
escalation of commitment - correct-answer - A human behavior pattern in which
an individual or group facing increasingly negative outcomes from some decision,
action, or investment nevertheless continues the same behavior rather than alter
course.
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randomness error - correct-answer - The tendency of individuals to believe that
they can predict the outcome of random events.
risk aversion - correct-answer - The tendency to prefer a sure gain of a moderate
amount over a riskier outcome, even if the riskier outcome might have a higher
expected payoff.
hindsight bias - correct-answer - The tendency to believe falsely, after an outcome
of an event is actually known, that one would have accurately predicted that
outcome.
utilitarianism - correct-answer - A system in which decisions are made to provide
the greatest good for the greatest number.
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whistle blowers - correct-answer - Individuals who report unethical practices by
their employer to outsiders.
creativity - correct-answer - The ability to produce novel and useful ideas.
three-component model of creativity - correct-answer - The proposition that
individual creativity requires expertise, creative thinking skills, and intrinsic task
motivation.
Motivation - correct-answer - The processes that account for an individual's
intensity, direction, and persistence of effort toward attaining a goal.
Maslow's hierarchy of needs. - correct-answer - 1. Physiological 2.Safety 3. Social
4. Esteem 5. Self-actualization
WGU C715 Organizational Behavior
|Perfectly Revised Exam Q&A 2026
Steps in the rational decision-making model - correct-answer - 1. Define the
problem. 2. Identify the decision criteria. 3. Allocate weights to the criteria. 4.
Develop the alternatives. 5. Evaluate the alternatives. 6. Select the best
alternative.
bounded rationality - correct-answer - A less-than-perfect form of rationality in
which decision makers cannot be perfectly rational because decisions are
complex and complete information is unavailable or cannot be fully processed
intuitive decision making - correct-answer - An unconscious process created out of
distilled experience.
,2|Page
anchoring bias - correct-answer - A tendency to fixate on initial information, from
which one then fails to adequately adjust for subsequent information.
confirmation bias - correct-answer - The tendency to seek out information that
reaffirms past choices and to discount information that contradicts past
judgments.
availability bias - correct-answer - The tendency for people to base their
judgments on information that is readily available to them.
escalation of commitment - correct-answer - A human behavior pattern in which
an individual or group facing increasingly negative outcomes from some decision,
action, or investment nevertheless continues the same behavior rather than alter
course.
,3|Page
randomness error - correct-answer - The tendency of individuals to believe that
they can predict the outcome of random events.
risk aversion - correct-answer - The tendency to prefer a sure gain of a moderate
amount over a riskier outcome, even if the riskier outcome might have a higher
expected payoff.
hindsight bias - correct-answer - The tendency to believe falsely, after an outcome
of an event is actually known, that one would have accurately predicted that
outcome.
utilitarianism - correct-answer - A system in which decisions are made to provide
the greatest good for the greatest number.
, 4|Page
whistle blowers - correct-answer - Individuals who report unethical practices by
their employer to outsiders.
creativity - correct-answer - The ability to produce novel and useful ideas.
three-component model of creativity - correct-answer - The proposition that
individual creativity requires expertise, creative thinking skills, and intrinsic task
motivation.
Motivation - correct-answer - The processes that account for an individual's
intensity, direction, and persistence of effort toward attaining a goal.
Maslow's hierarchy of needs. - correct-answer - 1. Physiological 2.Safety 3. Social
4. Esteem 5. Self-actualization
