APPA CEFP TEST PAPER QUESTIONS AND SOLUTIONS GRADED A A+
◉ Use Proper Equipment. Answer: a major way to dramatically reduce
the labor required for grounds maintenance procedures is to
◉ 20%. Answer: what is the ideal percentage of staffing desired for a
project and relief crew
◉ the materials amounts exceed certain threshold limits. Answer: the
presence of some materials can require continuous reporting if
◉ polychlorinated biphenyls. Answer: what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
◉ custodial services. Answer: a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be
directed
,◉ execute an auditing/bench marking exercise to determine the current
level of service. Answer: several complaints have been received from
faculty deans regarding the cleanliness in their areas. what is the most
effective systemic course of action
◉ evaluate and rank projects. Answer: a campus has been updating its
facility renewal program. what is the final step in the process
◉ they have the same powers and limitations of an ordinary citizen.
Answer: in law violation situations, which statement is true for non
commissioned security officers
◉ know and understand the needs of the customer. Answer: what goal
should an educational facilities professional set for employees to
improve customer service
◉ Facilities Condition Index=. Answer: Deferred Maintenance Backlog
divided by Cost Replacement Value
◉ Cost Replacement Value=. Answer: Gross Square Foot x Replacement
Cost
◉ Building Renewal. Answer:
◉ Total Cost of Ownership (TCO). Answer:
,◉ what is the best method for assessing the current facilities
management culture on campus. Answer: conduct a culture climate
survey
◉ what is the best method for assessing current customer satisfaction.
Answer: conduct a customer satisfaction survey for key service users
◉ which appa tool or educational program would you use for the
quickest and most immediate benefit to access your organization.
Answer: fmep facilities management evaluation program
◉ expectations from the executive administration are high, with little
tolerance for a slow approach. which statement supports these desires.
Answer: set expectations and require results
◉ what is the most effective method for dealing with your facilities
management direct reports. Answer: begin to build trust and seek advice
while assessing skills, knowledge, and abilities
◉ what would represent the best technique to provide facilities
management with the data necessary to begin the journey for continuous
improvement. Answer: participate in a comprehensive facilities
performance indicators fpi survey and report for bench marking the data
, ◉ the educational sector represents. Answer: -over 4,000 colleges and
universities in the united states
-nearly 18 million students
-a 300 billion enterprise
◉ educational facilities statistics indicate that. Answer: the median age
of a building is between 40 and 45 years old
◉ the best method of dealing with declining resources in educational
facilities is to. Answer: develop long term strategies incorporating total
cost of ownership principles
◉ managing the impact of changing technologies requires. Answer:
gathering and analyzing data to make solid and consistent business
decisions
◉ change management begins with identifying the need to change the
organization and. Answer: having the willingness to honestly examine
every aspect of the organization
◉ implementing change within educational facilities is often difficult
but not impossible . according to w edwards deming, quality leadership
starts with the customer and a focus on. Answer: management by results
and obsession with quality
◉ Use Proper Equipment. Answer: a major way to dramatically reduce
the labor required for grounds maintenance procedures is to
◉ 20%. Answer: what is the ideal percentage of staffing desired for a
project and relief crew
◉ the materials amounts exceed certain threshold limits. Answer: the
presence of some materials can require continuous reporting if
◉ polychlorinated biphenyls. Answer: what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
◉ custodial services. Answer: a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be
directed
,◉ execute an auditing/bench marking exercise to determine the current
level of service. Answer: several complaints have been received from
faculty deans regarding the cleanliness in their areas. what is the most
effective systemic course of action
◉ evaluate and rank projects. Answer: a campus has been updating its
facility renewal program. what is the final step in the process
◉ they have the same powers and limitations of an ordinary citizen.
Answer: in law violation situations, which statement is true for non
commissioned security officers
◉ know and understand the needs of the customer. Answer: what goal
should an educational facilities professional set for employees to
improve customer service
◉ Facilities Condition Index=. Answer: Deferred Maintenance Backlog
divided by Cost Replacement Value
◉ Cost Replacement Value=. Answer: Gross Square Foot x Replacement
Cost
◉ Building Renewal. Answer:
◉ Total Cost of Ownership (TCO). Answer:
,◉ what is the best method for assessing the current facilities
management culture on campus. Answer: conduct a culture climate
survey
◉ what is the best method for assessing current customer satisfaction.
Answer: conduct a customer satisfaction survey for key service users
◉ which appa tool or educational program would you use for the
quickest and most immediate benefit to access your organization.
Answer: fmep facilities management evaluation program
◉ expectations from the executive administration are high, with little
tolerance for a slow approach. which statement supports these desires.
Answer: set expectations and require results
◉ what is the most effective method for dealing with your facilities
management direct reports. Answer: begin to build trust and seek advice
while assessing skills, knowledge, and abilities
◉ what would represent the best technique to provide facilities
management with the data necessary to begin the journey for continuous
improvement. Answer: participate in a comprehensive facilities
performance indicators fpi survey and report for bench marking the data
, ◉ the educational sector represents. Answer: -over 4,000 colleges and
universities in the united states
-nearly 18 million students
-a 300 billion enterprise
◉ educational facilities statistics indicate that. Answer: the median age
of a building is between 40 and 45 years old
◉ the best method of dealing with declining resources in educational
facilities is to. Answer: develop long term strategies incorporating total
cost of ownership principles
◉ managing the impact of changing technologies requires. Answer:
gathering and analyzing data to make solid and consistent business
decisions
◉ change management begins with identifying the need to change the
organization and. Answer: having the willingness to honestly examine
every aspect of the organization
◉ implementing change within educational facilities is often difficult
but not impossible . according to w edwards deming, quality leadership
starts with the customer and a focus on. Answer: management by results
and obsession with quality
