WELLCARE ACT MASTERY EXAM WITH CORRECT
ACTUAL QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS
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Practice questions for this set
Learn 1 /7 Study with Learn
60
Choose an answer
Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
1
following receipt from the beneficiary.
, Brokers/Agents can access the following resources under the Shared Resources section
2
in Centene Workbench.
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
3
score of 85% or higher to successfully complete this course
A grievance request, or any evidence concerning a grievance, must be fi led orally or in
4 writing no later than _____ calendar days from the date of the event or the date the
member is made aware of the issue.
Don't know?
Terms in this set (89)
Enrollment applications must be 1
received by Wellcare no later than ___
calendar day(s) following receipt
from the beneficiary.
Which elements are available as part All of these
of Wellcare's Sales Support model?
Low-Income Subsidy (LIS), which is False
often referred to as Extra Help,
reduces all Part D plan premiums
, Prior to completing the enrollment True
form, broker/agents should always
confirm the beneficiary's primary care
provider (PCP) and/or specialists
At the end of this course, there will True
be a Mastery Exam. Agents must
achieve a passing score of 85% or
higher to successfully complete this
course
Brokers/Agents may be investigated Complaint Tracking Module (CTM)
after being suspected of Grievance
noncompliant activity reported Secret Shop Finding
through a
A broker/agent who has never had False
any verbal warnings cannot be issued
a Corrective Action Plan.
Wellcare does not need to be False
informed of all marketing/sales
events at which plans or materials will
be presented or distributed
(formaland informal).
Marketing benefits in a service area True
where those benefits are not
available is prohibited and
considered misleading unless that is
unavoidable because of
local/regional or media use.
CustomPoint sales material order False
dates will be posted on Wellcare.com
The online Centene Workbench self- All of these
service portal enables you to
ACTUAL QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS
Play your way to mastery with fun games
Match Blocks Charms NEW
Practice questions for this set
Learn 1 /7 Study with Learn
60
Choose an answer
Enrollment applications must be received by Wellcare no later than ___ calendar day(s)
1
following receipt from the beneficiary.
, Brokers/Agents can access the following resources under the Shared Resources section
2
in Centene Workbench.
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing
3
score of 85% or higher to successfully complete this course
A grievance request, or any evidence concerning a grievance, must be fi led orally or in
4 writing no later than _____ calendar days from the date of the event or the date the
member is made aware of the issue.
Don't know?
Terms in this set (89)
Enrollment applications must be 1
received by Wellcare no later than ___
calendar day(s) following receipt
from the beneficiary.
Which elements are available as part All of these
of Wellcare's Sales Support model?
Low-Income Subsidy (LIS), which is False
often referred to as Extra Help,
reduces all Part D plan premiums
, Prior to completing the enrollment True
form, broker/agents should always
confirm the beneficiary's primary care
provider (PCP) and/or specialists
At the end of this course, there will True
be a Mastery Exam. Agents must
achieve a passing score of 85% or
higher to successfully complete this
course
Brokers/Agents may be investigated Complaint Tracking Module (CTM)
after being suspected of Grievance
noncompliant activity reported Secret Shop Finding
through a
A broker/agent who has never had False
any verbal warnings cannot be issued
a Corrective Action Plan.
Wellcare does not need to be False
informed of all marketing/sales
events at which plans or materials will
be presented or distributed
(formaland informal).
Marketing benefits in a service area True
where those benefits are not
available is prohibited and
considered misleading unless that is
unavoidable because of
local/regional or media use.
CustomPoint sales material order False
dates will be posted on Wellcare.com
The online Centene Workbench self- All of these
service portal enables you to
