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Chapter 12: Marketing Analytics Metrics | Study Guide, Exam Review & Practice Questions

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This Chapter 12 Marketing Analytics Metrics Study Guide provides focused review material covering marketing analytics metrics, key performance indicators, marketing measurement, data analysis, campaign performance, customer analytics, conversion metrics, marketing ROI, attribution, and related marketing concepts. It is designed to support students with study notes, practice questions, revision, exam preparation, and comprehensive Chapter 12 review.

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Chapter 12: Marketing
Analytics Metrics | Study
Guide, Exam Review &
Practice Questions
|Guaranteed success|

, 5 metrics to track for Facebook video
1 2 What are marketing analytics metrics?
campaign metrics



3 Phase 2: Analyze the Metrics 4 Evaluation



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Terms in this set (65)



What are marketing analytics metrics? -Metrics are measures of a data-driven project to maximize effectiveness.
-Marketing analytics metrics allow marketers to maximize marketing returns on
investment (ROI) and minimize marketing costs.
-Marketing analytics metrics assess a marketing analytics strategy.


Marketing Media Life Cycle The Process of creating and running a campaign through several stages:


-Design
-Implementation
-Evaluation


Design -Starts with exploratory research
-Social media analytics (likes, retweets, shares, etc.)




Implementation -Time to do everything to ensure success of campaign
-AB Tests are useful doing this stage


Evaluation Compare results to original goals


Design process -Often starts with exploratory research
-Coke→ custom built listening software
-Find out what is going on; likes, shares, comments
-Form hypotheses about which strategies work well and which do not


Implementation process -Ensure the success of the campaign
-Coke→ using their data, generated over 300 customizable responses
-Carefully and regularly monitor results and making adjustments when
necessary


Evaluation process -Evaluate whether a campaign has met its goals or not
Coke→ social reach, over 22-million, increase happiness exposure by 200%
-Determine how many resources should be spent in the future, if any

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