BA 2030 EXAM 1 (CHAPTERS 1, 2, 3, 9, 11) BRAND NEW ACTUAL
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
Chapter 1 - (answer)Developing Your Professional Presence
Competence - (answer)your ability or potential to do the job you are hired to do
Credibility - (answer)an audience's belief that you have expertise and are trustworthy based on your
knowledge, character, reputation, and behavior
Confidence - (answer)a feeling or belief that you can do something well or succeed at something
The 3 C's (that form the core of professional presence) - (answer)-Competence
-Confidence
-Credibility
Professional presence - (answer)your ability to project competence, credibility, and confidence in your
communication
Critical thinking - (answer)a disciplined approach to analyzing, synthesizing, and evaluating information
to guide actions and decisions
Communication - (answer)the process by which participants not only exchange messages (information,
ideas, and feelings) but also co-create and share meaning
Medium - (answer)the method you use to deliver a message (for example, telephone, face-to-face
meeting, email, text message, or website)
How do we communicate? - (answer)-face to face (oral)
-body language
-social media
,BA 2030 EXAM 1 (CHAPTERS 1, 2, 3, 9, 11) BRAND NEW ACTUAL
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
-written
-listening
Encode - (answer)to translate the meaning of a message into words, images, or actions
Decode - (answer)to interpret the words, images, and actions of a message and attach meaning to them
Barrier - (answer)an obstacle that gets in the way of effective communication
Barriers (examples) - (answer)-language
-technology
-physical (your surroundings)
-physiological (hearing loss, migraine headache)
-psychological (complimenting someone who does not trust you)
-noise
-semantics (idioms, slang)
The Transmission Model - (answer)page 5
Feedback - (answer)any form of verbal or nonverbal response to a message
Context - (answer)the external circumstances and forces that influence communication
80% of message comes from body language - (answer)nonverbal cues
, BA 2030 EXAM 1 (CHAPTERS 1, 2, 3, 9, 11) BRAND NEW ACTUAL
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
Physical context - (answer)the physical distance between communicators as well as whats going on
around them
Psychological context - (answer)whats going on in the communicators mind
Transactional Model - (answer)expands on the concept of context and recognizes that communication is
influenced by a broader set of external forces: social, relational, and cultural
Social context - (answer)the set of learned behaviors and norms that guide communication choices (in a
classroom you wait to be acknowledged before speaking)
Relational context - (answer)arises from past history and current relationships with your audience
(emailing someone instead of talking face to face because you have a difficult relationship with them)
Cultural context - (answer)the role that culture plays in influencing expectations about communication
Why do people communicate? - (answer)-to form and maintain relationships
-to persuade others
-to learn
-to increase self-esteem
-to develop new ideas
-to work collaboratively
Ways to have better communication - (answer)-writing
-listening and speaking
-developing communication strategy
-implementing social media
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
Chapter 1 - (answer)Developing Your Professional Presence
Competence - (answer)your ability or potential to do the job you are hired to do
Credibility - (answer)an audience's belief that you have expertise and are trustworthy based on your
knowledge, character, reputation, and behavior
Confidence - (answer)a feeling or belief that you can do something well or succeed at something
The 3 C's (that form the core of professional presence) - (answer)-Competence
-Confidence
-Credibility
Professional presence - (answer)your ability to project competence, credibility, and confidence in your
communication
Critical thinking - (answer)a disciplined approach to analyzing, synthesizing, and evaluating information
to guide actions and decisions
Communication - (answer)the process by which participants not only exchange messages (information,
ideas, and feelings) but also co-create and share meaning
Medium - (answer)the method you use to deliver a message (for example, telephone, face-to-face
meeting, email, text message, or website)
How do we communicate? - (answer)-face to face (oral)
-body language
-social media
,BA 2030 EXAM 1 (CHAPTERS 1, 2, 3, 9, 11) BRAND NEW ACTUAL
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
-written
-listening
Encode - (answer)to translate the meaning of a message into words, images, or actions
Decode - (answer)to interpret the words, images, and actions of a message and attach meaning to them
Barrier - (answer)an obstacle that gets in the way of effective communication
Barriers (examples) - (answer)-language
-technology
-physical (your surroundings)
-physiological (hearing loss, migraine headache)
-psychological (complimenting someone who does not trust you)
-noise
-semantics (idioms, slang)
The Transmission Model - (answer)page 5
Feedback - (answer)any form of verbal or nonverbal response to a message
Context - (answer)the external circumstances and forces that influence communication
80% of message comes from body language - (answer)nonverbal cues
, BA 2030 EXAM 1 (CHAPTERS 1, 2, 3, 9, 11) BRAND NEW ACTUAL
EXAM WITH 100% VERIFIED QUESTIONS AND CORRECT
SOLUTIONS ALREADY GRADED A+ LATEST UPDATE
Physical context - (answer)the physical distance between communicators as well as whats going on
around them
Psychological context - (answer)whats going on in the communicators mind
Transactional Model - (answer)expands on the concept of context and recognizes that communication is
influenced by a broader set of external forces: social, relational, and cultural
Social context - (answer)the set of learned behaviors and norms that guide communication choices (in a
classroom you wait to be acknowledged before speaking)
Relational context - (answer)arises from past history and current relationships with your audience
(emailing someone instead of talking face to face because you have a difficult relationship with them)
Cultural context - (answer)the role that culture plays in influencing expectations about communication
Why do people communicate? - (answer)-to form and maintain relationships
-to persuade others
-to learn
-to increase self-esteem
-to develop new ideas
-to work collaboratively
Ways to have better communication - (answer)-writing
-listening and speaking
-developing communication strategy
-implementing social media
