UNH ADMN 400 FINAL PAPER
QUESTIONS WITH ANSWERS
GRADED A PLUS
◉ Type of information system commonly used by workers in the retail
or food/bev industry (e.g., POS). Answer: Transaction Processing
System (TPS)
◉ Methods and equipment that provide information about all aspects of
a firm's operations (examples including Transaction Processing Systems,
Decision Support Systems, etc.). Answer: Management Information
Systems
◉ Another term for the mental shortcuts we take when making
decisions. Answer: Cognitive Biases
◉ Measures of business success that are (or should be) directly linked to
the business' goals. Answer: Key Performance Indicators (KPIs)
◉ Term referring to management of the conversion process of inputs to
outputs. Answer: Operations management
◉ Operations can be categorized into three major types of activities.
Answer: Design, Management, and Improvement
, ◉ The sequence of tasks for a project representing the fastest time
possible for project completion. Answer: Critical Path
◉ Production type in which goods are produced using mass-production
techniques up to a point. At that point, the product or service is custom-
tailored to the needs or desires of individual customers.. Answer: Mass
Customization
◉ A quality control method that streamlines production by eliminating
steps in the production process that do not add benefits customers want.
Answer: Lean Manufacturing
◉ An attempt by marketers to inform, persuade, or remind consumers
and B2B users to influence their opinion or elicit a response. Answer:
Promotion (or promotional strategy)
◉ The combination of multiple channels such as content, email, display
advertising and social media in order to promote a consistent message to
a specific audience.. Answer: Integrated Marketing Campaign (or
promotional mix)
◉ Channel members that buy finished products from manufacturers and
sell them to retailers. Retailers in turn sell the products to consumers.
Answer: Wholesalers
QUESTIONS WITH ANSWERS
GRADED A PLUS
◉ Type of information system commonly used by workers in the retail
or food/bev industry (e.g., POS). Answer: Transaction Processing
System (TPS)
◉ Methods and equipment that provide information about all aspects of
a firm's operations (examples including Transaction Processing Systems,
Decision Support Systems, etc.). Answer: Management Information
Systems
◉ Another term for the mental shortcuts we take when making
decisions. Answer: Cognitive Biases
◉ Measures of business success that are (or should be) directly linked to
the business' goals. Answer: Key Performance Indicators (KPIs)
◉ Term referring to management of the conversion process of inputs to
outputs. Answer: Operations management
◉ Operations can be categorized into three major types of activities.
Answer: Design, Management, and Improvement
, ◉ The sequence of tasks for a project representing the fastest time
possible for project completion. Answer: Critical Path
◉ Production type in which goods are produced using mass-production
techniques up to a point. At that point, the product or service is custom-
tailored to the needs or desires of individual customers.. Answer: Mass
Customization
◉ A quality control method that streamlines production by eliminating
steps in the production process that do not add benefits customers want.
Answer: Lean Manufacturing
◉ An attempt by marketers to inform, persuade, or remind consumers
and B2B users to influence their opinion or elicit a response. Answer:
Promotion (or promotional strategy)
◉ The combination of multiple channels such as content, email, display
advertising and social media in order to promote a consistent message to
a specific audience.. Answer: Integrated Marketing Campaign (or
promotional mix)
◉ Channel members that buy finished products from manufacturers and
sell them to retailers. Retailers in turn sell the products to consumers.
Answer: Wholesalers
