BUTTERCUPS MODULE 1 EXAM WITH
VERIFIED QUESTIONS AND ANSWERS||
ALREADY GRADED A+|| LATEST UPDATE 2026
Section 1: The Pharmacy Team & Roles
1. Q: Who are the typical members of a pharmacy team?
A: Pharmacist, pharmacy technicians, dispensing assistants, and
medicines counter assistants.
2. Q: What are the responsibilities of a pharmacist?
A: They advise patients and other healthcare professionals on the action
and uses of medicines.
3. Q: How do you become a pharmacist?
A: Complete a pharmacy degree, take a pre-registration year, and pass the
professional registration exam. They then register with the GPhC.
4. Q: Where do pharmacists work?
A: Community pharmacies, hospital pharmacies, NHS primary care
organisations (e.g., integrated care systems), GP surgeries, and
pharmaceutical companies.
5. Q: What are the responsibilities of a pharmacy technician?
A: Giving medicines to patients (on prescription or over the counter) and
providing information on potential side-effects.
6. Q: How do you become a pharmacy technician?
A: Spend 2 years as a trainee pharmacy pre-registration technician and
register with the GPhC.
7. Q: What are the responsibilities of a dispensing assistant?
A: They work in pharmacy dispensaries with the pharmacist and
pharmacy technicians, assisting with dispensing.
8. Q: How do you become a dispensing assistant?
A: Most complete a suitable training course. If not, they may have
, worked in a pharmacy for a long time and were declared competent prior
to training courses becoming mandatory.
9. Q: What are the responsibilities of a medicines counter assistant
(MCA)?
A: They complete a course involving questioning techniques, the uses of
medicines sold over the counter, and the receipt and issuing of
prescriptions.
10.Q: What regulatory body is responsible for setting standards for
pharmacy professionals?
A: The General Pharmaceutical Council (GPhC).
🧼 Section 2: Professionalism & Personal Hygiene
11.Q: What does it mean to be a professional in pharmacy?
A: Make the care of the person your first priority, be polite, honest, and
trustworthy, behave professionally at all times, follow guidelines, respect
others, protect confidentiality, work in partnership, maintain skills, take
responsibility, recognise limits, speak up about concerns.
12.Q: What standards of personal hygiene should pharmacy staff have?
A: Well presented, wearing appropriate clean clothing/uniform, with
clean hands and nails. Nail varnish is often not permitted and long hair
should be tied back. Restrictions on jewellery apply. Cuts or lesions on
hands must be covered with an appropriate clean dressing.
13.Q: Why is personal hygiene important in a pharmacy?
A: To maintain a professional image, reduce the risk of contaminating
medicines, and minimise health and safety risks.
14.Q: How can social media be a useful tool for pharmacy teams?
A: Keep patients informed about opening hours, promote national health
campaigns, and provide information on services offered (e.g., flu
vaccines).
15.Q: What should you remember about professional behaviour outside
of work?
A: Act professionally at all times, including on social media, not just
during work hours.
🛡️ Section 3: Health & Safety
, 16.Q: What is the Health and Safety at Work Act (1974)?
A: The primary piece of legislation covering occupational health and
safety in the UK.
17.Q: Which two regulations cover fire safety?
A: The Regulatory Reform (Fire Safety) Order 2005 and Fire Safety
(Scotland) 2006.
18.Q: What 5 things must an employer do under fire safety regulations?
A: Carry out a fire risk assessment; monitor, review and amend that
assessment; inform staff of the risks; plan for an emergency; provide staff
information and training; nominate persons to assist.
19.Q: What law requires employers to control substances hazardous to
health?
A: The Control of Substances Hazardous to Health (COSHH)
Regulations 2002.
20.Q: What 5 things can prevent or reduce a worker's exposure to
hazardous substances?
A: Finding out what the health hazards are; doing risk assessments to
decide how to prevent harm; providing control measures and ensuring
they are used and in good working order; providing relevant information,
instruction and training; planning for emergencies.
21.Q: Give 10 examples of potentially hazardous substances in a
pharmacy.
A: Cleaning fluids, bleach, weed killer, pesticides, hydrogen peroxide,
denatured alcohol, acetic acid, caustic soda, strong ammonia, poisons.
22.Q: For how many hours in a 24-hour period may the Responsible
Pharmacist be absent from the pharmacy they are responsible for?
A: 2 hours.
23.Q: Identify the false statement about health and safety risks.
A: The false statement is: "A hazard classified as a low health and safety
risk is likely to cause severe harm to a lot of people." (Low risk =
unlikely to cause severe harm.)
24.Q: Which statement about health and safety hazards is correct?
A: A hazard has the potential to cause harm.
25.Q: What is the definition of risk?
A: The probability that a hazard will cause harm.
VERIFIED QUESTIONS AND ANSWERS||
ALREADY GRADED A+|| LATEST UPDATE 2026
Section 1: The Pharmacy Team & Roles
1. Q: Who are the typical members of a pharmacy team?
A: Pharmacist, pharmacy technicians, dispensing assistants, and
medicines counter assistants.
2. Q: What are the responsibilities of a pharmacist?
A: They advise patients and other healthcare professionals on the action
and uses of medicines.
3. Q: How do you become a pharmacist?
A: Complete a pharmacy degree, take a pre-registration year, and pass the
professional registration exam. They then register with the GPhC.
4. Q: Where do pharmacists work?
A: Community pharmacies, hospital pharmacies, NHS primary care
organisations (e.g., integrated care systems), GP surgeries, and
pharmaceutical companies.
5. Q: What are the responsibilities of a pharmacy technician?
A: Giving medicines to patients (on prescription or over the counter) and
providing information on potential side-effects.
6. Q: How do you become a pharmacy technician?
A: Spend 2 years as a trainee pharmacy pre-registration technician and
register with the GPhC.
7. Q: What are the responsibilities of a dispensing assistant?
A: They work in pharmacy dispensaries with the pharmacist and
pharmacy technicians, assisting with dispensing.
8. Q: How do you become a dispensing assistant?
A: Most complete a suitable training course. If not, they may have
, worked in a pharmacy for a long time and were declared competent prior
to training courses becoming mandatory.
9. Q: What are the responsibilities of a medicines counter assistant
(MCA)?
A: They complete a course involving questioning techniques, the uses of
medicines sold over the counter, and the receipt and issuing of
prescriptions.
10.Q: What regulatory body is responsible for setting standards for
pharmacy professionals?
A: The General Pharmaceutical Council (GPhC).
🧼 Section 2: Professionalism & Personal Hygiene
11.Q: What does it mean to be a professional in pharmacy?
A: Make the care of the person your first priority, be polite, honest, and
trustworthy, behave professionally at all times, follow guidelines, respect
others, protect confidentiality, work in partnership, maintain skills, take
responsibility, recognise limits, speak up about concerns.
12.Q: What standards of personal hygiene should pharmacy staff have?
A: Well presented, wearing appropriate clean clothing/uniform, with
clean hands and nails. Nail varnish is often not permitted and long hair
should be tied back. Restrictions on jewellery apply. Cuts or lesions on
hands must be covered with an appropriate clean dressing.
13.Q: Why is personal hygiene important in a pharmacy?
A: To maintain a professional image, reduce the risk of contaminating
medicines, and minimise health and safety risks.
14.Q: How can social media be a useful tool for pharmacy teams?
A: Keep patients informed about opening hours, promote national health
campaigns, and provide information on services offered (e.g., flu
vaccines).
15.Q: What should you remember about professional behaviour outside
of work?
A: Act professionally at all times, including on social media, not just
during work hours.
🛡️ Section 3: Health & Safety
, 16.Q: What is the Health and Safety at Work Act (1974)?
A: The primary piece of legislation covering occupational health and
safety in the UK.
17.Q: Which two regulations cover fire safety?
A: The Regulatory Reform (Fire Safety) Order 2005 and Fire Safety
(Scotland) 2006.
18.Q: What 5 things must an employer do under fire safety regulations?
A: Carry out a fire risk assessment; monitor, review and amend that
assessment; inform staff of the risks; plan for an emergency; provide staff
information and training; nominate persons to assist.
19.Q: What law requires employers to control substances hazardous to
health?
A: The Control of Substances Hazardous to Health (COSHH)
Regulations 2002.
20.Q: What 5 things can prevent or reduce a worker's exposure to
hazardous substances?
A: Finding out what the health hazards are; doing risk assessments to
decide how to prevent harm; providing control measures and ensuring
they are used and in good working order; providing relevant information,
instruction and training; planning for emergencies.
21.Q: Give 10 examples of potentially hazardous substances in a
pharmacy.
A: Cleaning fluids, bleach, weed killer, pesticides, hydrogen peroxide,
denatured alcohol, acetic acid, caustic soda, strong ammonia, poisons.
22.Q: For how many hours in a 24-hour period may the Responsible
Pharmacist be absent from the pharmacy they are responsible for?
A: 2 hours.
23.Q: Identify the false statement about health and safety risks.
A: The false statement is: "A hazard classified as a low health and safety
risk is likely to cause severe harm to a lot of people." (Low risk =
unlikely to cause severe harm.)
24.Q: Which statement about health and safety hazards is correct?
A: A hazard has the potential to cause harm.
25.Q: What is the definition of risk?
A: The probability that a hazard will cause harm.
