CMRP Exam Questions with Correct Answers (Grade A+)
Question 1: Benefits of FMEA
Answer: 1) Early identification and elimination of potential asset/ process failure modes 2) Prioritization of
asset/process deficiencies 3) Documentation of risk and actions that are taken to reduce risk 4)
Minimization of late changes and associated costs 5) Improved asset(product)/process reliability and quality
6) Reduction of life cycle costs 7) The catalyst for teamwork among design, operations, and maintenance
Question 2: FMEA
Answer: Failure Mode and Effects Analysis
Question 3: What are the key attributes of a leader
Answer: 1. Charisma 2. Competence 3. Communication 4. Energizing People 5. Vision (in creating)
Question 4: Why is vision important
Answer: 1. Employees tend to feel part of something bigger than themselves 2. Helps employees find
meaning in their work 3. Allows employees to experience a greater sense of purpose
Question 5: Define MBWA. Why is it considered one of the key leadership practices?
Answer: MBWA: Is Management by Walking Around It is considered a key leadership tactic because you
interact with the people and allows you to get in touch with their world. It also allows you to build alliances
and to build trust with your workforce.
Question 6: Define an organizational culture
Answer: The beliefs and values that define how people interpret experiences and how they behave, both
individually and in groups within an organization.
Question 7: What are the key benefits of having a mission statement
Answer: 1) The help companies focus their strategy by defining some boundaries within which to operate 2)
The define the dimensions along which an organization's performance is measured 3) They suggest
standards for individual ethical behavior
Page 1
,Question 8: Why are the mission and vision statements important for an organization?
Answer: Vision statements are important because it is a declaration of what the organization intends to
become or to achieve at some point in the future. It is a pronouncement of what the organization wants to
become Mission statements are important for 3 reasons: 1) The help companies focus their strategy by
defining some boundaries within which to operate 2) The define the dimensions along which an
organizations performance is measured and judged 3) The suggest standards for individual ethical behavior
Question 9: Define reliability culture
Answer: In a reliability culture the prevention of failures becomes an emphasis at every level of the
organization. The entire workforce is focused on asset reliability. Everyone in the workforce - operators,
maintainers, engineers - think and act to ensure: *Assets are available to produce when needed *Assets are
maintained at a reasonable cost *An optimized maintenance plan (FMEA-/RCM-/CBM-based) is in place
that includes: *All assets identified with criticality and having documented maintenance plan *A defect
elimination program *80/20 principle applied to prioritized work *Most of the work planned and scheduled
Question 10: Why is change management an important part of creating the right reliability culture
Answer: Because it: 1) Helps to create understanding (i.e. why the change is needed and how it relates to
vision) 2) It sets goals and expectations 3) It establishes a process for praise and recognition 4) It defines
and clarifies roles 5) It establishes and standardizes processes and procedures 6) It creates discipline,
develops tenacity, and helps you be persistent
Question 11: Define the role of a change agent. Who is best qualified to perform this role?
Answer: A change agent helps implement changes successfully. Change agents have the clout, conviction,
charisma, and resourcefulness to make things happen and keep others engaged in implementing change. The
best qualified individual is a senior management person who has respect for and the trust of the people.
Question 12: How do we measure leadership effectiveness?
Answer: You measure effectiveness by a series of qualities: 1) Discusses future trends regarding how they
can change their work 2) Provides feedback on accomplishments 3) Follows thru on promises 4) Treats
others with respect 5) Solicits feedback and opinions from others 6) Sets a good personal example 7)
Actively listens to other viewpoints 8) Supports others in their decisions 9) Willing to take certain risks and
experiment
Question 13: State 5 key attributes of a leader.
Answer: 1) Charisma 2) Competence 3) Communication 4) Energizing People 5) Vision (in creating)
Question 14: State the differences between a manager and a leader
Answer: Managers are concerned about today and leaders are concerned about tomorrow
Page 2
,Question 15: What is the difference between transformational and transactional in leadership styles
Answer: Transformational leadership uses the ability to motivate and inspire followers. They want to help
the organization achieve its goals but also help group members fulfill their potential Transactional
leadership starts with the idea that team members agree to obey their leader when accepting the job. The
leader has the right to punish team members if their work doesn't meet and appropriate standard.
Question 16: What is the difference between servant and participative style leadership?
Answer: A servant leader is someone regardless of level who leads simply by meeting the needs of the team.
A participative leader involves team members while making critical decisions
Question 17: Define Maintenance and its role
Answer: Maintenance prevents an asset or item from failing and repairs it after it has failed. It's role is
capacity assurance meaning that maintenance assures asset capacity as designed or to an acceptable level
Question 18: What are the different categories of maintenance work
Answer: Backlog Maintenance - Maintenance tasks that are essential to repair or prevent failures that have
not been completed yet. Simply a list of work that needs to be done. Capital Project Maintenance - Major
projects valued over a certain threshold, are treated as capital projects for tax purposes. If projects are
essential to restoring the asset to designed capacity , not to add additional capabilities, they should be treated
as maintenance costs. Condition Based Maintenance (CBM) - Same as predictive maintenance.
Maintenance based on the actual condition of an asset determined from noninvasive measurements and
tests. CBM allows maintenance actions to be optimized by avoiding traditional calendar or runtime directed
maintenance tasks. Corrective Maintenance (CM) - Repair actions initiated as a result of observed or
measured conditions of an asset after or before the functional failure. These repairs will restore the asset to
normal operating conditions Operator Based Maintenance (OBM) - Also known as TPM. OBM involves
operators performing some basic maintenance activities. Operator based maintenance is a cost effective
practice to perform minor routine and recurring maintenance tasks by the operators to keep the equipment
running efficiently. Predictive Maintenance (PdM) - A maintenance strategy based on the actual condition
of an asset as determined from noninvasive measurements and tests using different predictive technologies
such as ultrasonics, infrared thermography, and oil analysis. Same as CBM Prescriptive Maintenance
(PrcM) - Instead of just predicting failures, prescriptive maintenance strives to produce outcome-focused
recommendations. These are actions for operators and maintenance based on IoT (Internet of Things) inputs
and analytics, to minimize failures by taking timely actions by an appropriate per
Question 19: What can equipment operators do to support maintenance
Answer: 1) Conduct general inspections 2) Keep assets clean and accessible 3) Identify and eliminate
problem sources 4) Support and create cleaning and lubricating standards and procedures 5) Standardize
through visual workplace management 6) Implement autonomous asset management 7) Perform minor
maintenance and service items, e.g. replacing filters, lubricating, and changing the oil 8) Work with the
maintenance team to repair what they are unable to perform
Page 3
, Question 20: Why would an organization support operators who get involved in maintenance?
Answer: Well informed, trained, and responsible operators will ensure that assets are being kept in good
working order. Operators are the first line of defense against unplanned asset downtime. Operators who are
in daily contact with assets can use their knowledge and skills to predict and prevent breakdowns and other
losses.
Question 21: Why would an organization need to have a CMMS? What is the difference between a
CMMS and an EAM?
Answer: A CMMS is an essential tool for all maintenance organizations. It will help to improve the
maintenance departments efficiency and effectiveness and ultimately , get more out of assets by
streamlining critical workflows, work identification, work task planning, scheduling, and reporting. The
difference is a Enterprise Asset Management system (EAM) is a enterprise wide collection of modular
applications such as asset management, material resource planning, finance, and human resources. These
applications or systems interface with each other seamlessly and can work effectively across many locations
and plants. They can be expensive to install as well as keep up to date. E.g. (JD Edwards) Computerized
Maintenance Management Systems (CMMS) are stand alone applications related to maintenance
management. They can be interfaced with other enterprise wide systems such as finance or human resource
systems. They are easier to use compared to some EAM systems
Question 22: List 5 maintenance metrics and discuss why they are important
Answer: 1) Maintenance Cost Percent of ERV 2) Production Loss - Breakdowns 3) Reactive - CM
unscheduled 4) Planned Maintenance 5) Overtime 6) Rework - maintenance quality
Question 23: What new name can be given to the Maintenance function? Discuss the benefits
Answer: A new name could be Capacity Assurance. With proper maintenance, the capacity of an asset can
be realized at the designed level.
Question 24: Name 5 PdM technologies and discuss how they can help reduce maintenance costs.
Answer: 1) Vibration Analysis 2) Infrared (IR) thermography 3) Oil analysis 4) Acoustic / ultrasonic -
sound level measurements 5) Electrical testing - amperage plus other data 6) Shock Pulse method (SPM) 7)
Partial Discharge and corona detection 8) Operational performance data - pressure, temperature, flow rate,
ete.
Question 25: Define proactive maintenance
Answer: The sum of all maintenance work that is completed to avoid failures or to identify defects that
could lead to failures. It includes routine preventive and predictive maintenance activities and work tasks
identified from them.
Page 4
Question 1: Benefits of FMEA
Answer: 1) Early identification and elimination of potential asset/ process failure modes 2) Prioritization of
asset/process deficiencies 3) Documentation of risk and actions that are taken to reduce risk 4)
Minimization of late changes and associated costs 5) Improved asset(product)/process reliability and quality
6) Reduction of life cycle costs 7) The catalyst for teamwork among design, operations, and maintenance
Question 2: FMEA
Answer: Failure Mode and Effects Analysis
Question 3: What are the key attributes of a leader
Answer: 1. Charisma 2. Competence 3. Communication 4. Energizing People 5. Vision (in creating)
Question 4: Why is vision important
Answer: 1. Employees tend to feel part of something bigger than themselves 2. Helps employees find
meaning in their work 3. Allows employees to experience a greater sense of purpose
Question 5: Define MBWA. Why is it considered one of the key leadership practices?
Answer: MBWA: Is Management by Walking Around It is considered a key leadership tactic because you
interact with the people and allows you to get in touch with their world. It also allows you to build alliances
and to build trust with your workforce.
Question 6: Define an organizational culture
Answer: The beliefs and values that define how people interpret experiences and how they behave, both
individually and in groups within an organization.
Question 7: What are the key benefits of having a mission statement
Answer: 1) The help companies focus their strategy by defining some boundaries within which to operate 2)
The define the dimensions along which an organization's performance is measured 3) They suggest
standards for individual ethical behavior
Page 1
,Question 8: Why are the mission and vision statements important for an organization?
Answer: Vision statements are important because it is a declaration of what the organization intends to
become or to achieve at some point in the future. It is a pronouncement of what the organization wants to
become Mission statements are important for 3 reasons: 1) The help companies focus their strategy by
defining some boundaries within which to operate 2) The define the dimensions along which an
organizations performance is measured and judged 3) The suggest standards for individual ethical behavior
Question 9: Define reliability culture
Answer: In a reliability culture the prevention of failures becomes an emphasis at every level of the
organization. The entire workforce is focused on asset reliability. Everyone in the workforce - operators,
maintainers, engineers - think and act to ensure: *Assets are available to produce when needed *Assets are
maintained at a reasonable cost *An optimized maintenance plan (FMEA-/RCM-/CBM-based) is in place
that includes: *All assets identified with criticality and having documented maintenance plan *A defect
elimination program *80/20 principle applied to prioritized work *Most of the work planned and scheduled
Question 10: Why is change management an important part of creating the right reliability culture
Answer: Because it: 1) Helps to create understanding (i.e. why the change is needed and how it relates to
vision) 2) It sets goals and expectations 3) It establishes a process for praise and recognition 4) It defines
and clarifies roles 5) It establishes and standardizes processes and procedures 6) It creates discipline,
develops tenacity, and helps you be persistent
Question 11: Define the role of a change agent. Who is best qualified to perform this role?
Answer: A change agent helps implement changes successfully. Change agents have the clout, conviction,
charisma, and resourcefulness to make things happen and keep others engaged in implementing change. The
best qualified individual is a senior management person who has respect for and the trust of the people.
Question 12: How do we measure leadership effectiveness?
Answer: You measure effectiveness by a series of qualities: 1) Discusses future trends regarding how they
can change their work 2) Provides feedback on accomplishments 3) Follows thru on promises 4) Treats
others with respect 5) Solicits feedback and opinions from others 6) Sets a good personal example 7)
Actively listens to other viewpoints 8) Supports others in their decisions 9) Willing to take certain risks and
experiment
Question 13: State 5 key attributes of a leader.
Answer: 1) Charisma 2) Competence 3) Communication 4) Energizing People 5) Vision (in creating)
Question 14: State the differences between a manager and a leader
Answer: Managers are concerned about today and leaders are concerned about tomorrow
Page 2
,Question 15: What is the difference between transformational and transactional in leadership styles
Answer: Transformational leadership uses the ability to motivate and inspire followers. They want to help
the organization achieve its goals but also help group members fulfill their potential Transactional
leadership starts with the idea that team members agree to obey their leader when accepting the job. The
leader has the right to punish team members if their work doesn't meet and appropriate standard.
Question 16: What is the difference between servant and participative style leadership?
Answer: A servant leader is someone regardless of level who leads simply by meeting the needs of the team.
A participative leader involves team members while making critical decisions
Question 17: Define Maintenance and its role
Answer: Maintenance prevents an asset or item from failing and repairs it after it has failed. It's role is
capacity assurance meaning that maintenance assures asset capacity as designed or to an acceptable level
Question 18: What are the different categories of maintenance work
Answer: Backlog Maintenance - Maintenance tasks that are essential to repair or prevent failures that have
not been completed yet. Simply a list of work that needs to be done. Capital Project Maintenance - Major
projects valued over a certain threshold, are treated as capital projects for tax purposes. If projects are
essential to restoring the asset to designed capacity , not to add additional capabilities, they should be treated
as maintenance costs. Condition Based Maintenance (CBM) - Same as predictive maintenance.
Maintenance based on the actual condition of an asset determined from noninvasive measurements and
tests. CBM allows maintenance actions to be optimized by avoiding traditional calendar or runtime directed
maintenance tasks. Corrective Maintenance (CM) - Repair actions initiated as a result of observed or
measured conditions of an asset after or before the functional failure. These repairs will restore the asset to
normal operating conditions Operator Based Maintenance (OBM) - Also known as TPM. OBM involves
operators performing some basic maintenance activities. Operator based maintenance is a cost effective
practice to perform minor routine and recurring maintenance tasks by the operators to keep the equipment
running efficiently. Predictive Maintenance (PdM) - A maintenance strategy based on the actual condition
of an asset as determined from noninvasive measurements and tests using different predictive technologies
such as ultrasonics, infrared thermography, and oil analysis. Same as CBM Prescriptive Maintenance
(PrcM) - Instead of just predicting failures, prescriptive maintenance strives to produce outcome-focused
recommendations. These are actions for operators and maintenance based on IoT (Internet of Things) inputs
and analytics, to minimize failures by taking timely actions by an appropriate per
Question 19: What can equipment operators do to support maintenance
Answer: 1) Conduct general inspections 2) Keep assets clean and accessible 3) Identify and eliminate
problem sources 4) Support and create cleaning and lubricating standards and procedures 5) Standardize
through visual workplace management 6) Implement autonomous asset management 7) Perform minor
maintenance and service items, e.g. replacing filters, lubricating, and changing the oil 8) Work with the
maintenance team to repair what they are unable to perform
Page 3
, Question 20: Why would an organization support operators who get involved in maintenance?
Answer: Well informed, trained, and responsible operators will ensure that assets are being kept in good
working order. Operators are the first line of defense against unplanned asset downtime. Operators who are
in daily contact with assets can use their knowledge and skills to predict and prevent breakdowns and other
losses.
Question 21: Why would an organization need to have a CMMS? What is the difference between a
CMMS and an EAM?
Answer: A CMMS is an essential tool for all maintenance organizations. It will help to improve the
maintenance departments efficiency and effectiveness and ultimately , get more out of assets by
streamlining critical workflows, work identification, work task planning, scheduling, and reporting. The
difference is a Enterprise Asset Management system (EAM) is a enterprise wide collection of modular
applications such as asset management, material resource planning, finance, and human resources. These
applications or systems interface with each other seamlessly and can work effectively across many locations
and plants. They can be expensive to install as well as keep up to date. E.g. (JD Edwards) Computerized
Maintenance Management Systems (CMMS) are stand alone applications related to maintenance
management. They can be interfaced with other enterprise wide systems such as finance or human resource
systems. They are easier to use compared to some EAM systems
Question 22: List 5 maintenance metrics and discuss why they are important
Answer: 1) Maintenance Cost Percent of ERV 2) Production Loss - Breakdowns 3) Reactive - CM
unscheduled 4) Planned Maintenance 5) Overtime 6) Rework - maintenance quality
Question 23: What new name can be given to the Maintenance function? Discuss the benefits
Answer: A new name could be Capacity Assurance. With proper maintenance, the capacity of an asset can
be realized at the designed level.
Question 24: Name 5 PdM technologies and discuss how they can help reduce maintenance costs.
Answer: 1) Vibration Analysis 2) Infrared (IR) thermography 3) Oil analysis 4) Acoustic / ultrasonic -
sound level measurements 5) Electrical testing - amperage plus other data 6) Shock Pulse method (SPM) 7)
Partial Discharge and corona detection 8) Operational performance data - pressure, temperature, flow rate,
ete.
Question 25: Define proactive maintenance
Answer: The sum of all maintenance work that is completed to avoid failures or to identify defects that
could lead to failures. It includes routine preventive and predictive maintenance activities and work tasks
identified from them.
Page 4
