Amazon Driver Training 2026/2027 | Amazon
Delivery Driver Training Study Guide & Practice
Questions | Amazon DSP Driver Training, Delivery
Associate Training & Driver Safety Exam Prep |
Amazon Delivery Vehicle Inspection, Defensive
Driving, Road Safety, Safe Driving Practices,
Package Handling, Delivery Procedures, Customer
Service, Navigation, Driver Conduct, Accident
Prevention, Workplace Safety, DOT Awareness &
Delivery Driver Training Review
Question 1: What is the minimum age requirement to become an
Amazon Flex delivery partner in most regions?
A. 18 years old
B. 19 years old
C. 20 years old
D. 21 years old
CORRECT ANSWER: C. 20 years old
Rationale: Amazon Flex requires delivery partners to be at least 20 years
old in most regions, including Australia, to ensure maturity and
responsibility for the role.
Question 2: Which of the following is a mandatory document
required for Amazon Flex onboarding in Australia?
A. Passport
B. Australian Business Number (ABN)
C. Birth certificate
D. Medical certificate
CORRECT ANSWER: B. Australian Business Number (ABN)
Rationale: Amazon Flex requires an Australian Business Number (ABN) as
part of the eligibility requirements for delivery partners in Australia.
Question 3: What type of driver's licence is required to deliver with
Amazon Flex in Australia?
A. Learner's permit
B. Provisional licence
,C. Full, unrestricted licence
D. International driving permit
CORRECT ANSWER: C. Full, unrestricted licence
Rationale: Amazon Flex requires a full, unrestricted driver's licence to
ensure delivery partners can legally operate vehicles for commercial
delivery purposes.
Question 4: In New South Wales, what additional training is
mandatory for Amazon Flex delivery partners?
A. First Aid Certification
B. Bluecard training
C. Forklift licence
D. Food handling certificate
CORRECT ANSWER: B. Bluecard training
Rationale: Bluecard training is an NSW industry-standard safety
accreditation requirement that must be completed by all Amazon delivery
drivers in New South Wales.
Question 5: How long is a Bluecard valid for Amazon Flex delivery
partners in NSW?
A. 1 year
B. 3 years
C. 5 years
D. 10 years
CORRECT ANSWER: C. 5 years
Rationale: Bluecard training is valid for 5 years and serves as an industry-
standard safety accreditation for the transport and logistics sector.
Question 6: Who covers the cost of Bluecard training for Amazon
Flex delivery partners in NSW?
A. The delivery partner
B. Amazon
C. The NSW government
D. Academy Green
CORRECT ANSWER: B. Amazon
,Rationale: Amazon covers the full cost of Bluecard training, which usually
costs $250, for eligible delivery partners in New South Wales.
Question 7: Approximately how long does it take to complete the
Bluecard safety training?
A. 1 hour
B. 2 hours
C. 4 hours
D. 8 hours
CORRECT ANSWER: C. 4 hours
Rationale: The Bluecard safety training and assessment takes
approximately four hours to complete with the instructor.
Question 8: What is the earliest time a delivery partner should
arrive before their scheduled block start time?
A. 5 minutes
B. 10 minutes
C. 15 minutes
D. 30 minutes
CORRECT ANSWER: C. 15 minutes
Rationale: Amazon Flex expects delivery partners to arrive no earlier than
15 minutes before their block start time.
Question 9: If a delivery partner cannot make their scheduled
block, how far in advance should they cancel?
A. 15 minutes before
B. 30 minutes before
C. 45 minutes before
D. 60 minutes before
CORRECT ANSWER: C. 45 minutes before
Rationale: Amazon Flex expects delivery partners to cancel at least 45
minutes before the block starts if they cannot attend.
Question 10: What are the four Standings levels in the Amazon Flex
app?
, A. Excellent, Good, Average, Poor
B. Fantastic, Great, Fair, At Risk
C. Superior, Standard, Below Average, Failing
D. Premium, Standard, Basic, Warning
CORRECT ANSWER: B. Fantastic, Great, Fair, At Risk
Rationale: The Standings feature categorises delivery partners into four
levels: Fantastic, Great, Fair, and At Risk, with most partners achieving
Fantastic or Great.
Question 11: Which of the following is NOT one of the four areas in
Standings that help delivery partners succeed?
A. Arrival and pickup
B. Delivery
C. Vehicle maintenance
D. Returns
CORRECT ANSWER: C. Vehicle maintenance
Rationale: The four Standings areas are Arrival and pickup, Delivery,
Returns, and Terms of Service—vehicle maintenance is not one of them.
Question 12: When should undelivered packages be returned to the
original pick-up location?
A. Within 24 hours
B. By 10 a.m. the next day
C. By the end of the week
D. Whenever convenient
CORRECT ANSWER: B. By 10 a.m. the next day
Rationale: Amazon Flex expects undelivered packages to be returned to the
original pick-up location at the end of the block or by 10 a.m. the next day.
Question 13: What does the Amazon Flex app's Learning Portal
provide?
A. Only tax advice
B. Bite-sized videos and articles on various topics
C. Vehicle repair tutorials
D. Investment opportunities
Delivery Driver Training Study Guide & Practice
Questions | Amazon DSP Driver Training, Delivery
Associate Training & Driver Safety Exam Prep |
Amazon Delivery Vehicle Inspection, Defensive
Driving, Road Safety, Safe Driving Practices,
Package Handling, Delivery Procedures, Customer
Service, Navigation, Driver Conduct, Accident
Prevention, Workplace Safety, DOT Awareness &
Delivery Driver Training Review
Question 1: What is the minimum age requirement to become an
Amazon Flex delivery partner in most regions?
A. 18 years old
B. 19 years old
C. 20 years old
D. 21 years old
CORRECT ANSWER: C. 20 years old
Rationale: Amazon Flex requires delivery partners to be at least 20 years
old in most regions, including Australia, to ensure maturity and
responsibility for the role.
Question 2: Which of the following is a mandatory document
required for Amazon Flex onboarding in Australia?
A. Passport
B. Australian Business Number (ABN)
C. Birth certificate
D. Medical certificate
CORRECT ANSWER: B. Australian Business Number (ABN)
Rationale: Amazon Flex requires an Australian Business Number (ABN) as
part of the eligibility requirements for delivery partners in Australia.
Question 3: What type of driver's licence is required to deliver with
Amazon Flex in Australia?
A. Learner's permit
B. Provisional licence
,C. Full, unrestricted licence
D. International driving permit
CORRECT ANSWER: C. Full, unrestricted licence
Rationale: Amazon Flex requires a full, unrestricted driver's licence to
ensure delivery partners can legally operate vehicles for commercial
delivery purposes.
Question 4: In New South Wales, what additional training is
mandatory for Amazon Flex delivery partners?
A. First Aid Certification
B. Bluecard training
C. Forklift licence
D. Food handling certificate
CORRECT ANSWER: B. Bluecard training
Rationale: Bluecard training is an NSW industry-standard safety
accreditation requirement that must be completed by all Amazon delivery
drivers in New South Wales.
Question 5: How long is a Bluecard valid for Amazon Flex delivery
partners in NSW?
A. 1 year
B. 3 years
C. 5 years
D. 10 years
CORRECT ANSWER: C. 5 years
Rationale: Bluecard training is valid for 5 years and serves as an industry-
standard safety accreditation for the transport and logistics sector.
Question 6: Who covers the cost of Bluecard training for Amazon
Flex delivery partners in NSW?
A. The delivery partner
B. Amazon
C. The NSW government
D. Academy Green
CORRECT ANSWER: B. Amazon
,Rationale: Amazon covers the full cost of Bluecard training, which usually
costs $250, for eligible delivery partners in New South Wales.
Question 7: Approximately how long does it take to complete the
Bluecard safety training?
A. 1 hour
B. 2 hours
C. 4 hours
D. 8 hours
CORRECT ANSWER: C. 4 hours
Rationale: The Bluecard safety training and assessment takes
approximately four hours to complete with the instructor.
Question 8: What is the earliest time a delivery partner should
arrive before their scheduled block start time?
A. 5 minutes
B. 10 minutes
C. 15 minutes
D. 30 minutes
CORRECT ANSWER: C. 15 minutes
Rationale: Amazon Flex expects delivery partners to arrive no earlier than
15 minutes before their block start time.
Question 9: If a delivery partner cannot make their scheduled
block, how far in advance should they cancel?
A. 15 minutes before
B. 30 minutes before
C. 45 minutes before
D. 60 minutes before
CORRECT ANSWER: C. 45 minutes before
Rationale: Amazon Flex expects delivery partners to cancel at least 45
minutes before the block starts if they cannot attend.
Question 10: What are the four Standings levels in the Amazon Flex
app?
, A. Excellent, Good, Average, Poor
B. Fantastic, Great, Fair, At Risk
C. Superior, Standard, Below Average, Failing
D. Premium, Standard, Basic, Warning
CORRECT ANSWER: B. Fantastic, Great, Fair, At Risk
Rationale: The Standings feature categorises delivery partners into four
levels: Fantastic, Great, Fair, and At Risk, with most partners achieving
Fantastic or Great.
Question 11: Which of the following is NOT one of the four areas in
Standings that help delivery partners succeed?
A. Arrival and pickup
B. Delivery
C. Vehicle maintenance
D. Returns
CORRECT ANSWER: C. Vehicle maintenance
Rationale: The four Standings areas are Arrival and pickup, Delivery,
Returns, and Terms of Service—vehicle maintenance is not one of them.
Question 12: When should undelivered packages be returned to the
original pick-up location?
A. Within 24 hours
B. By 10 a.m. the next day
C. By the end of the week
D. Whenever convenient
CORRECT ANSWER: B. By 10 a.m. the next day
Rationale: Amazon Flex expects undelivered packages to be returned to the
original pick-up location at the end of the block or by 10 a.m. the next day.
Question 13: What does the Amazon Flex app's Learning Portal
provide?
A. Only tax advice
B. Bite-sized videos and articles on various topics
C. Vehicle repair tutorials
D. Investment opportunities
