Saxion C45 Sociale Psychologie Exam
Test Bank | 200 Verified Q&As Bundle
Subject: Social Psychology / Toegepaste
Psychologie
Question 1
A social worker notes that a client who was recently laid off immediately assumes it is due to his own
lack of skills, completely ignoring the fact that the entire company went bankrupt. Which social-
psychological phenomenon describes this tendency to attribute the cause entirely to internal factors?
A) Fundamental attribution error
B) Self-serving bias
C) Actor-observer effect
D) Availability heuristic
VERIFIED UPDATED ANSWER: A
EXPLANATION: The fundamental attribution error is the tendency to overestimate the impact of
dispositional factors (personality, skills) on other people's or our own behavior and underestimate the
impact of situational factors (the company's bankruptcy).
Question 2
According to the Theory of Planned Behavior (Ajzen), the intention to perform a specific behavior is
predicted by three core determinants. Which of the following options does not belong to these three
core determinants?
A) Attitude toward the behavior
B) Subjective norm
C) Perceived behavioral control
D) Intrinsic motivation
,VERIFIED UPDATED ANSWER: D
EXPLANATION: The Theory of Planned Behavior states that behavioral intention is formed by three key
determinants: attitude (what do I think about it?), subjective norm (what do important others think?),
and perceived behavioral control (can I actually do it?). Intrinsic motivation is a concept from Self-
Determination Theory and is not a core part of this specific model.
Question 3
During a team meeting, all members quickly agree on a risky new plan. Critical voices are subconsciously
suppressed to maintain harmony within the group. What is this group process called?
A) Group polarization
B) Groupthink
C) Social facilitation
D) Deindividuation
VERIFIED UPDATED ANSWER: B
EXPLANATION: Groupthink occurs when maintaining group cohesiveness and solidarity becomes more
important than a realistic, critical assessment of the facts. This often leads to poor-quality decisions.
Question 4
What is the primary difference between informational social influence and normative social influence?
A) Informational influence leads to public compliance, while normative influence leads to private
acceptance.
B) Informational influence stems from the need to be accurate (right), whereas normative influence
stems from the need to be accepted and liked by others.
C) Normative influence only occurs in ambiguous situations, while informational influence happens with
clear facts.
D) There is no psychological difference; both concepts describe the exact same behavioral change.
VERIFIED UPDATED ANSWER: B
EXPLANATION: We conform via informational social influence because we see the group as a source of
correct information (need for accuracy). We conform via normative social influence to meet the
expectations of the group and avoid rejection (need to belong).
Question 5
A youth care professional notices that a teenager firmly believes in the statement: "Everyone gets what
they deserve in life, and deserves what they get." Which cognitive bias or protective strategy is this
teenager using?
A) Belief in a just world (Just-world fallacy)
B) Unrealistic optimism
,C) Conceptual priming
D) Confirmation bias
VERIFIED UPDATED ANSWER: A
EXPLANATION: The belief in a just world is a defensive attribution where people assume that good
things happen to good people and bad things happen to bad people. This provides a sense of safety
and control, but often leads to victim-blaming.
Question 6
A client has a negative attitude toward healthy eating but decides to eat healthier due to pressure from
a dietitian. According to cognitive dissonance theory (Festinger), when is the chance of a permanent,
internal attitude change the highest?
A) When the client receives a massive external reward for eating healthy food.
B) When the client feels minimal external justification for the healthy behavior.
C) When the dietitian threatens severe sanctions if the client does not cooperate.
D) When the client is forced without experiencing any freedom of choice.
VERIFIED UPDATED ANSWER: B
EXPLANATION: When external justification is minimal (e.g., a small reward or mild pressure), people
must change their internal attitude to reduce the experienced cognitive dissonance. If the external
justification is large (a lot of money or a harsh punishment), they change their behavior publicly but
keep their deep internal beliefs.
Question 7
What does the concept of social facilitation describe in situations where an audience is watching?
A) Performance on simple tasks improves, while performance on complex or new tasks worsens.
B) Performance on all types of tasks worsens due to increased test anxiety.
C) People work less hard because their individual contribution can no longer be evaluated.
D) The presence of others has an exclusively positive effect on group morale.
VERIFIED UPDATED ANSWER: A
EXPLANATION: The presence of others increases physiological arousal, which strengthens our
dominant response. On an easy or well-rehearsed task, the dominant response is correct (leading to
improvement). On a difficult or new task, the dominant response is often incorrect (leading to worse
performance).
Question 8
An organization wants to reduce workplace discrimination. They decide to set up teams where
employees from diverse backgrounds must work intensively together to achieve a shared goal, with
everyone having equal status. On which classic theory is this policy based?
A) Social identity theory
, B) Contact hypothesis
C) Realistic group conflict theory
D) System justification theory
VERIFIED UPDATED ANSWER: B
EXPLANATION: Allport's contact hypothesis states that prejudice and discrimination between groups
decrease when direct contact meets four conditions: equal status, a common goal, mutual
interdependence (cooperation), and institutional support (sanctioned by authorities).
Question 9
When we quickly judge a person based on how representative they are of a specific stereotype or a
certain category in our mind, we are using the:
A) Availability heuristic
B) Representativeness heuristic
C) Anchoring and adjustment heuristic
D) Accessibility bias
VERIFIED UPDATED ANSWER: B
EXPLANATION: The representativeness heuristic is a mental shortcut where we categorize something
or someone based on how much they match a typical prototype or stereotype in our memory.
Question 10
What do we mean by the self-fulfilling prophecy effect within social psychology?
A) People correctly predict their own future success based on self-knowledge.
B) The expectation you have of someone influences your behavior toward them, causing that person to
act consistently with your original expectation.
C) The phenomenon where we think everyone thinks and feels exactly the same way we do.
D) The process by which we infer our own attitudes from our past behavior.
VERIFIED UPDATED ANSWER: B
EXPLANATION: A self-fulfilling prophecy works in three steps: (1) you have an expectation about
someone, (2) you unconsciously adjust your behavior based on that expectation, and (3) the other
person responds to your behavior, making your original expectation come true.
Question 11
A consumer sees weekly advertisements for a certain brand of soda without consciously paying
attention to them. After a month, this person suddenly buys this brand at the supermarket. Which
social-psychological effect explains this behavioral change through repeated exposure?
A) Mere exposure effect
B) Priming effect
Test Bank | 200 Verified Q&As Bundle
Subject: Social Psychology / Toegepaste
Psychologie
Question 1
A social worker notes that a client who was recently laid off immediately assumes it is due to his own
lack of skills, completely ignoring the fact that the entire company went bankrupt. Which social-
psychological phenomenon describes this tendency to attribute the cause entirely to internal factors?
A) Fundamental attribution error
B) Self-serving bias
C) Actor-observer effect
D) Availability heuristic
VERIFIED UPDATED ANSWER: A
EXPLANATION: The fundamental attribution error is the tendency to overestimate the impact of
dispositional factors (personality, skills) on other people's or our own behavior and underestimate the
impact of situational factors (the company's bankruptcy).
Question 2
According to the Theory of Planned Behavior (Ajzen), the intention to perform a specific behavior is
predicted by three core determinants. Which of the following options does not belong to these three
core determinants?
A) Attitude toward the behavior
B) Subjective norm
C) Perceived behavioral control
D) Intrinsic motivation
,VERIFIED UPDATED ANSWER: D
EXPLANATION: The Theory of Planned Behavior states that behavioral intention is formed by three key
determinants: attitude (what do I think about it?), subjective norm (what do important others think?),
and perceived behavioral control (can I actually do it?). Intrinsic motivation is a concept from Self-
Determination Theory and is not a core part of this specific model.
Question 3
During a team meeting, all members quickly agree on a risky new plan. Critical voices are subconsciously
suppressed to maintain harmony within the group. What is this group process called?
A) Group polarization
B) Groupthink
C) Social facilitation
D) Deindividuation
VERIFIED UPDATED ANSWER: B
EXPLANATION: Groupthink occurs when maintaining group cohesiveness and solidarity becomes more
important than a realistic, critical assessment of the facts. This often leads to poor-quality decisions.
Question 4
What is the primary difference between informational social influence and normative social influence?
A) Informational influence leads to public compliance, while normative influence leads to private
acceptance.
B) Informational influence stems from the need to be accurate (right), whereas normative influence
stems from the need to be accepted and liked by others.
C) Normative influence only occurs in ambiguous situations, while informational influence happens with
clear facts.
D) There is no psychological difference; both concepts describe the exact same behavioral change.
VERIFIED UPDATED ANSWER: B
EXPLANATION: We conform via informational social influence because we see the group as a source of
correct information (need for accuracy). We conform via normative social influence to meet the
expectations of the group and avoid rejection (need to belong).
Question 5
A youth care professional notices that a teenager firmly believes in the statement: "Everyone gets what
they deserve in life, and deserves what they get." Which cognitive bias or protective strategy is this
teenager using?
A) Belief in a just world (Just-world fallacy)
B) Unrealistic optimism
,C) Conceptual priming
D) Confirmation bias
VERIFIED UPDATED ANSWER: A
EXPLANATION: The belief in a just world is a defensive attribution where people assume that good
things happen to good people and bad things happen to bad people. This provides a sense of safety
and control, but often leads to victim-blaming.
Question 6
A client has a negative attitude toward healthy eating but decides to eat healthier due to pressure from
a dietitian. According to cognitive dissonance theory (Festinger), when is the chance of a permanent,
internal attitude change the highest?
A) When the client receives a massive external reward for eating healthy food.
B) When the client feels minimal external justification for the healthy behavior.
C) When the dietitian threatens severe sanctions if the client does not cooperate.
D) When the client is forced without experiencing any freedom of choice.
VERIFIED UPDATED ANSWER: B
EXPLANATION: When external justification is minimal (e.g., a small reward or mild pressure), people
must change their internal attitude to reduce the experienced cognitive dissonance. If the external
justification is large (a lot of money or a harsh punishment), they change their behavior publicly but
keep their deep internal beliefs.
Question 7
What does the concept of social facilitation describe in situations where an audience is watching?
A) Performance on simple tasks improves, while performance on complex or new tasks worsens.
B) Performance on all types of tasks worsens due to increased test anxiety.
C) People work less hard because their individual contribution can no longer be evaluated.
D) The presence of others has an exclusively positive effect on group morale.
VERIFIED UPDATED ANSWER: A
EXPLANATION: The presence of others increases physiological arousal, which strengthens our
dominant response. On an easy or well-rehearsed task, the dominant response is correct (leading to
improvement). On a difficult or new task, the dominant response is often incorrect (leading to worse
performance).
Question 8
An organization wants to reduce workplace discrimination. They decide to set up teams where
employees from diverse backgrounds must work intensively together to achieve a shared goal, with
everyone having equal status. On which classic theory is this policy based?
A) Social identity theory
, B) Contact hypothesis
C) Realistic group conflict theory
D) System justification theory
VERIFIED UPDATED ANSWER: B
EXPLANATION: Allport's contact hypothesis states that prejudice and discrimination between groups
decrease when direct contact meets four conditions: equal status, a common goal, mutual
interdependence (cooperation), and institutional support (sanctioned by authorities).
Question 9
When we quickly judge a person based on how representative they are of a specific stereotype or a
certain category in our mind, we are using the:
A) Availability heuristic
B) Representativeness heuristic
C) Anchoring and adjustment heuristic
D) Accessibility bias
VERIFIED UPDATED ANSWER: B
EXPLANATION: The representativeness heuristic is a mental shortcut where we categorize something
or someone based on how much they match a typical prototype or stereotype in our memory.
Question 10
What do we mean by the self-fulfilling prophecy effect within social psychology?
A) People correctly predict their own future success based on self-knowledge.
B) The expectation you have of someone influences your behavior toward them, causing that person to
act consistently with your original expectation.
C) The phenomenon where we think everyone thinks and feels exactly the same way we do.
D) The process by which we infer our own attitudes from our past behavior.
VERIFIED UPDATED ANSWER: B
EXPLANATION: A self-fulfilling prophecy works in three steps: (1) you have an expectation about
someone, (2) you unconsciously adjust your behavior based on that expectation, and (3) the other
person responds to your behavior, making your original expectation come true.
Question 11
A consumer sees weekly advertisements for a certain brand of soda without consciously paying
attention to them. After a month, this person suddenly buys this brand at the supermarket. Which
social-psychological effect explains this behavioral change through repeated exposure?
A) Mere exposure effect
B) Priming effect
