NSG 3180 Exam 1 Questions and
Answers
_____________ involves paying attention to the content of the message and
the feeling conveyed with the message - ----ANS:LISTENING involves paying
attention to the content of the message and the feeling conveyed with the
message
3 Purposes of group communication - ----ANS:- knowledge sharing
- decision making
- creating productive relationships
4 Components of Nursing Foundation - ----ANS:Person, Nursing, Health,
Environment
4 Types of secondary groups - ----ANS:- Health Education
- Therapy
- Support
- Activity
A nurse will serve prison time if a patient's health information is not protected.
A.) True
B.) False - ----ANS:B.) False
A standardized tool to improve clear communication was
A.) PQRST
B.) Team-STEPPS
C.) SBAR
D.) ANA - ----ANS:C.) SBAR
Acculturation - ----ANS:How individuals from a different culture learn and
choose to adapt to a new culture
Active Listening - ----ANS:Intentional form of listening
,Activity Secondary Groups - ----ANS:- getting people in touch w/their bodies,
encouraging cooperation
- typically physical activity-related
Adaptors - ----ANS:Repetitive nonverbal actions
(Ex: Nervous foot tapping, hair twirling)
Adjourning/Transforming Stage - ----ANS:Expect: Natural end or plan new
project and goals
Requires: review, recognition, and reward
Affect Displays - ----ANS:Display can be fake, feel one-way, feel opposite
(Ex: Laughing when nervous)
Aggressor - ----ANS:Criticizes or blames others, personally attacks other
members, uses sarcasm and hostility in interactions
Another name for nursing theories is nursing _____________ -
----ANS:Another name for nursing theories is nursing CONCEPTS
Assimilation - ----ANS:An individual from a different culture fully adopts the
mainstream culture as part of his/her own identity
Attending (SOLER) - ----ANS:S - Squarely - Face the pt squarely, signifies
interest and respect
O - Open - Adopt an open posture, shows you're receptive to what they have
to say
L - Lean - Lean toward the pt, conveys you're fully engaged
E - Eye Contact - Maintain good eye contact to concentrate better, show
interest
R - Relaxed - Try to be relatively relaxed, makes it easier for pt to relax
Avoider - ----ANS:Whispers to others, daydreams, doodles, acts indifferent
and passive
Barriers to Safe, Effective Communication - ----ANS:- Fragmentation
(incomplete comm)
- Handoffs
- Underreporting of erros
- Fatigue
, Best way to assess a pt's spirituality - ----ANS:Ask them
Blocker - ----ANS:Instantly rejects ideas or argues an idea to death, cites
tangential ideas and opinions, obstructs decision making
Caring - ----ANS:The essence of nursing affirmed by the American Nurses
Association
Clarification - ----ANS:"I'm not sure I understand what you mean, can you give
me an example?"
Clarification - ----ANS:Listening response that uses a brief question or request
for validation such as "Tell me more about what concerns you"
Closed Group - ----ANS:Selected membership with an expectation of regular
attendance for an extended time period
Communicating during end of life, death and dying pts - ----ANS:- Treatment
goals: emphasize dignity, QOL, supportive comfort strategies
- IMPORTANT to assess role of religion in coping/afterlife
- Ask about specific rituals at time of death
Communicating w/1-3 year old - ----ANS:- Use child's own vocabulary
- Allow child some control in making a choice
- Show that your hard are free of harm ("There is nothing that will hurt you"
Communicating w/3-5 year old - ----ANS:- Can follow a series of up to 4
directions unless anxious about being hurt
- Use play therapy
- Talk about needed procedures happening to doll or teddy bear
Communicating w/5-10 yr old - ----ANS:- Developing their ability to
comprehend
- Explain..."First this happens...then..."
- They can use written materials to learn
Communicating w/Decreased LOC or sensory deficit - ----ANS:- Treat as
though the client can understand (hearing can still be intact)
- Orient them frequently
Answers
_____________ involves paying attention to the content of the message and
the feeling conveyed with the message - ----ANS:LISTENING involves paying
attention to the content of the message and the feeling conveyed with the
message
3 Purposes of group communication - ----ANS:- knowledge sharing
- decision making
- creating productive relationships
4 Components of Nursing Foundation - ----ANS:Person, Nursing, Health,
Environment
4 Types of secondary groups - ----ANS:- Health Education
- Therapy
- Support
- Activity
A nurse will serve prison time if a patient's health information is not protected.
A.) True
B.) False - ----ANS:B.) False
A standardized tool to improve clear communication was
A.) PQRST
B.) Team-STEPPS
C.) SBAR
D.) ANA - ----ANS:C.) SBAR
Acculturation - ----ANS:How individuals from a different culture learn and
choose to adapt to a new culture
Active Listening - ----ANS:Intentional form of listening
,Activity Secondary Groups - ----ANS:- getting people in touch w/their bodies,
encouraging cooperation
- typically physical activity-related
Adaptors - ----ANS:Repetitive nonverbal actions
(Ex: Nervous foot tapping, hair twirling)
Adjourning/Transforming Stage - ----ANS:Expect: Natural end or plan new
project and goals
Requires: review, recognition, and reward
Affect Displays - ----ANS:Display can be fake, feel one-way, feel opposite
(Ex: Laughing when nervous)
Aggressor - ----ANS:Criticizes or blames others, personally attacks other
members, uses sarcasm and hostility in interactions
Another name for nursing theories is nursing _____________ -
----ANS:Another name for nursing theories is nursing CONCEPTS
Assimilation - ----ANS:An individual from a different culture fully adopts the
mainstream culture as part of his/her own identity
Attending (SOLER) - ----ANS:S - Squarely - Face the pt squarely, signifies
interest and respect
O - Open - Adopt an open posture, shows you're receptive to what they have
to say
L - Lean - Lean toward the pt, conveys you're fully engaged
E - Eye Contact - Maintain good eye contact to concentrate better, show
interest
R - Relaxed - Try to be relatively relaxed, makes it easier for pt to relax
Avoider - ----ANS:Whispers to others, daydreams, doodles, acts indifferent
and passive
Barriers to Safe, Effective Communication - ----ANS:- Fragmentation
(incomplete comm)
- Handoffs
- Underreporting of erros
- Fatigue
, Best way to assess a pt's spirituality - ----ANS:Ask them
Blocker - ----ANS:Instantly rejects ideas or argues an idea to death, cites
tangential ideas and opinions, obstructs decision making
Caring - ----ANS:The essence of nursing affirmed by the American Nurses
Association
Clarification - ----ANS:"I'm not sure I understand what you mean, can you give
me an example?"
Clarification - ----ANS:Listening response that uses a brief question or request
for validation such as "Tell me more about what concerns you"
Closed Group - ----ANS:Selected membership with an expectation of regular
attendance for an extended time period
Communicating during end of life, death and dying pts - ----ANS:- Treatment
goals: emphasize dignity, QOL, supportive comfort strategies
- IMPORTANT to assess role of religion in coping/afterlife
- Ask about specific rituals at time of death
Communicating w/1-3 year old - ----ANS:- Use child's own vocabulary
- Allow child some control in making a choice
- Show that your hard are free of harm ("There is nothing that will hurt you"
Communicating w/3-5 year old - ----ANS:- Can follow a series of up to 4
directions unless anxious about being hurt
- Use play therapy
- Talk about needed procedures happening to doll or teddy bear
Communicating w/5-10 yr old - ----ANS:- Developing their ability to
comprehend
- Explain..."First this happens...then..."
- They can use written materials to learn
Communicating w/Decreased LOC or sensory deficit - ----ANS:- Treat as
though the client can understand (hearing can still be intact)
- Orient them frequently
