Healthcare Quality final updates!!!
2026-2027 | correct solutions with
quiz & answers | highly graded a+
True/False: Quality in the healthcare system is what it should be. - CORRECT
ANSWERS-False
Which of the five important reports establishes the classification scheme of "overuse,
underuse, and misuse" to categorize quality defects? - CORRECT ANSWERS-The
National Roundtable on Health Care Quality's "The Urgent Need to Improve Health
Care Quality" (1998)
Which of the five important reports captured the attention of key stakeholders for the
first time, framed the problem in a way everyone could understand, and led to the
identification of patient safety as a solidifying force for policymakers, regulators,
providers, and consumers? - CORRECT ANSWERS-The Institute of Medicine's (IOM)
To Err Is Human (2000)
Which of the five important reports offers a new framework for a redesigned US
healthcare system and identifies six aims for improvement? - CORRECT ANSWERS-
IOM's Crossing the Quality Chasm (2001)
Which of the five important reports identifies areas and opportunities for improvement,
highlights progress that has been made, and aims to answer three questions:
(1) What is the status of healthcare quality and disparities in the United States? (2) How
have healthcare quality and disparities changed over time? (3) Where is the need to
improve healthcare quality and reduce disparities greatest? - CORRECT ANSWERS-
The Agency for Healthcare Research and Quality's (AHRQ) National Healthcare Quality
and Disparities Report
Which of the five important reports claims most people will experience at least one
diagnostic error in their lifetime and recommends that healthcare organizations involve
patients and families in the diagnosis process, develop health information technology to
support the diagnostic process, and establish a culture the embraces change? -
CORRECT ANSWERS-National Academies of Sciences, Engineering, and Medicine's
report on Improving Diagnosis in Health Care (2015)
Which of the following aims is not part of IOM's STEEP framework? - CORRECT
ANSWERS-Provider centered
, Which aim was added to the triple aim to create the quadruple aim? - CORRECT
ANSWERS-Improving the work life for clinicians and staff - Joy at Work
When evaluating care quality, which type of measure is defined by the focus on whether
the goals of care were achieved? - CORRECT ANSWERS-Outcome
When evaluating care quality, which type of measure is defined by the focus on whether
the goals of care were achieved? - CORRECT ANSWERS-Outcome
The phrases "quality improvement models" and "quality improvement tools refer to the
same concepts. - CORRECT ANSWERS-False
What are the stages of the PDSA cycle? - CORRECT ANSWERS-Plan, Do, Study, Act
Setting measurable aims is essential for any quality improvement effort. - CORRECT
ANSWERS-True
Which two acronyms are used in the Six Sigma improvement framework models? -
CORRECT ANSWERS-DMAIC and DMADV
Which framework for excellence uses the following criteria when evaluating applicants:
leadership, strategy, customers, measurement, analysis and knowledge management,
workforce, operations, and results. - CORRECT ANSWERS-Baldrige
Which quality tool helps one understand why actual performance is lagging behind
optimal performance or benchmarks? - CORRECT ANSWERS-All the above
Scatter diagrams and Pareto charts allow users to collect, review, and visualize data to
help identify correlations and patterns to help guide - CORRECT ANSWERS-decisions
Process analysis allows a full understanding of an existing or proposed process but is
not a vital step in improvement. - CORRECT ANSWERS-False
Which of the following is the heart of quality improvement? - CORRECT ANSWERS-All
of the above
key aspect of any quality improvement effort is the ability to _____ successes in other
areas of the organization. - CORRECT ANSWERS-replicate
What are two important characteristics of an effective spread model? - CORRECT
ANSWERS-Both a and b
Variation that arises from a single or small set of causes that are not part of the event or
process and can be traced and identified and then implemented or eliminated is -
CORRECT ANSWERS-Assignable variation
2026-2027 | correct solutions with
quiz & answers | highly graded a+
True/False: Quality in the healthcare system is what it should be. - CORRECT
ANSWERS-False
Which of the five important reports establishes the classification scheme of "overuse,
underuse, and misuse" to categorize quality defects? - CORRECT ANSWERS-The
National Roundtable on Health Care Quality's "The Urgent Need to Improve Health
Care Quality" (1998)
Which of the five important reports captured the attention of key stakeholders for the
first time, framed the problem in a way everyone could understand, and led to the
identification of patient safety as a solidifying force for policymakers, regulators,
providers, and consumers? - CORRECT ANSWERS-The Institute of Medicine's (IOM)
To Err Is Human (2000)
Which of the five important reports offers a new framework for a redesigned US
healthcare system and identifies six aims for improvement? - CORRECT ANSWERS-
IOM's Crossing the Quality Chasm (2001)
Which of the five important reports identifies areas and opportunities for improvement,
highlights progress that has been made, and aims to answer three questions:
(1) What is the status of healthcare quality and disparities in the United States? (2) How
have healthcare quality and disparities changed over time? (3) Where is the need to
improve healthcare quality and reduce disparities greatest? - CORRECT ANSWERS-
The Agency for Healthcare Research and Quality's (AHRQ) National Healthcare Quality
and Disparities Report
Which of the five important reports claims most people will experience at least one
diagnostic error in their lifetime and recommends that healthcare organizations involve
patients and families in the diagnosis process, develop health information technology to
support the diagnostic process, and establish a culture the embraces change? -
CORRECT ANSWERS-National Academies of Sciences, Engineering, and Medicine's
report on Improving Diagnosis in Health Care (2015)
Which of the following aims is not part of IOM's STEEP framework? - CORRECT
ANSWERS-Provider centered
, Which aim was added to the triple aim to create the quadruple aim? - CORRECT
ANSWERS-Improving the work life for clinicians and staff - Joy at Work
When evaluating care quality, which type of measure is defined by the focus on whether
the goals of care were achieved? - CORRECT ANSWERS-Outcome
When evaluating care quality, which type of measure is defined by the focus on whether
the goals of care were achieved? - CORRECT ANSWERS-Outcome
The phrases "quality improvement models" and "quality improvement tools refer to the
same concepts. - CORRECT ANSWERS-False
What are the stages of the PDSA cycle? - CORRECT ANSWERS-Plan, Do, Study, Act
Setting measurable aims is essential for any quality improvement effort. - CORRECT
ANSWERS-True
Which two acronyms are used in the Six Sigma improvement framework models? -
CORRECT ANSWERS-DMAIC and DMADV
Which framework for excellence uses the following criteria when evaluating applicants:
leadership, strategy, customers, measurement, analysis and knowledge management,
workforce, operations, and results. - CORRECT ANSWERS-Baldrige
Which quality tool helps one understand why actual performance is lagging behind
optimal performance or benchmarks? - CORRECT ANSWERS-All the above
Scatter diagrams and Pareto charts allow users to collect, review, and visualize data to
help identify correlations and patterns to help guide - CORRECT ANSWERS-decisions
Process analysis allows a full understanding of an existing or proposed process but is
not a vital step in improvement. - CORRECT ANSWERS-False
Which of the following is the heart of quality improvement? - CORRECT ANSWERS-All
of the above
key aspect of any quality improvement effort is the ability to _____ successes in other
areas of the organization. - CORRECT ANSWERS-replicate
What are two important characteristics of an effective spread model? - CORRECT
ANSWERS-Both a and b
Variation that arises from a single or small set of causes that are not part of the event or
process and can be traced and identified and then implemented or eliminated is -
CORRECT ANSWERS-Assignable variation
