MULTIPLE CHOICE QUESTIONS s; s;
1. A nurse manager reviews infection rates in a unit over the past 6 months. This activity is b
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
est classified as:
s; s;
A. Structure evaluation s;
B. Process evaluation s;
C. Outcome evaluation s;
D. Risk management
s;
Answer: C. Outcome evaluation
s; s; s;
Rationale: Infection rates reflect the results of care provided, which are patient outcomes.
s; s; s; s; s; s; s; s; s; s; s; s;
2. Which action best represents the process approach in quality assurance?
s; s; s; s; s; s; s; s; s;
A. Evaluating staffing levels s; s;
B. Reviewing how medications are administered s; s; s; s;
C. Measuring patient recovery rates s; s; s;
D. Assessing availability of equipment s; s; s;
Answer: B. Reviewing how medications are administered
s; s; s; s; s; s;
Rationale: Process focuses on how care is delivered, not inputs or results.
s; s; s; s; s; s; s; s; s; s; s;
3. A hospital sets a goal that all patients must receive medication within 30 minutes of p
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
rescription. This is an example of:
s; s; s; s; s;
A. Indicator
B. Criterion
C. Standard
D. Outcome
Answer: C. Standard s; s;
Rationale: A standard is a predetermined expected level of performance.
s; s; s; s; s; s; s; s; s;
4. Which of the following is the first step in the quality assurance cycle?
s; s; s; s; s; s; s; s; s; s; s; s;
A. Collect data s;
B. Implement changes s;
C. Identify a problem s; s;
D. Evaluate outcomes s;
Answer: C. Identify a problem
s; s; s; s;
Rationale: QA begins by recognizing gaps in care that need improvement.
s; s; s; s; s; s; s; s; s; s;
Scans;tos;opens;ons;Studocu
Downloadeds;bys;Greats;Minds;(
)
, 5. A nurse participates in reviewing another nurse’s performance to improve care quality.
s; s; s; s; s; s; s; s; s; s; s; s;
This is known as:
s; s; s;
A. Audit
B. Supervision
C. Peer reviews;
D. Accreditation
Answer: C. Peer review
s; s; s;
Rationale: Peer review is evaluation of performance by colleagues to improve quality.
s; s; s; s; s; s; s; s; s; s; s;
6. Which statement best describes an outcome indicator?
s; s; s; s; s; s;
A. Number of nurses on duty s; s; s; s;
B. Method of wound dressing s; s; s;
C. Patient satisfaction score s; s;
D. Availability of equipment s; s;
Answer: C. Patient satisfaction score
s; s; s; s;
Rationale: Outcome indicators measure results of care such as recovery or satisfaction.
s; s; s; s; s; s; s; s; s; s; s;
7. A healthcare facility is being evaluated by an external body for compliance with standards.
s; s; s; s; s; s; s; s; s; s; s; s; s; s;
This is:
s;
A. Internal QA s;
B. Continuous monitoring s;
C. External QA s;
D. Clinical audit s;
Answer: C. External QA
s; s; s;
Rationale: External QA is conducted by outside agencies or accrediting bodies.
s; s; s; s; s; s; s; s; s; s;
8. Which situation indicates a failure in quality assurance?
s; s; s; s; s; s; s;
A. Regular staff training sessions s; s; s;
B. Increased patient satisfaction s; s;
C. Frequent medication errors s; s;
D. Implementation of protocols s; s;
Answer: C. Frequent medication errors
s; s; s; s;
Rationale: Medication errors indicate poor quality and unsafe care.
s; s; s; s; s; s; s; s;
9. A nurse uses a checklist to ensure all procedures are followed correctly. This tool is used f
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
or:
A. Data analysis
s;
B. Quality control s;
C. Quality assurance monitoring s; s;
D. Risk assessment
s;
Scans;tos;opens;ons;Studocu
Downloadeds;bys;Greats;Minds;(
)
1. A nurse manager reviews infection rates in a unit over the past 6 months. This activity is b
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
est classified as:
s; s;
A. Structure evaluation s;
B. Process evaluation s;
C. Outcome evaluation s;
D. Risk management
s;
Answer: C. Outcome evaluation
s; s; s;
Rationale: Infection rates reflect the results of care provided, which are patient outcomes.
s; s; s; s; s; s; s; s; s; s; s; s;
2. Which action best represents the process approach in quality assurance?
s; s; s; s; s; s; s; s; s;
A. Evaluating staffing levels s; s;
B. Reviewing how medications are administered s; s; s; s;
C. Measuring patient recovery rates s; s; s;
D. Assessing availability of equipment s; s; s;
Answer: B. Reviewing how medications are administered
s; s; s; s; s; s;
Rationale: Process focuses on how care is delivered, not inputs or results.
s; s; s; s; s; s; s; s; s; s; s;
3. A hospital sets a goal that all patients must receive medication within 30 minutes of p
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
rescription. This is an example of:
s; s; s; s; s;
A. Indicator
B. Criterion
C. Standard
D. Outcome
Answer: C. Standard s; s;
Rationale: A standard is a predetermined expected level of performance.
s; s; s; s; s; s; s; s; s;
4. Which of the following is the first step in the quality assurance cycle?
s; s; s; s; s; s; s; s; s; s; s; s;
A. Collect data s;
B. Implement changes s;
C. Identify a problem s; s;
D. Evaluate outcomes s;
Answer: C. Identify a problem
s; s; s; s;
Rationale: QA begins by recognizing gaps in care that need improvement.
s; s; s; s; s; s; s; s; s; s;
Scans;tos;opens;ons;Studocu
Downloadeds;bys;Greats;Minds;(
)
, 5. A nurse participates in reviewing another nurse’s performance to improve care quality.
s; s; s; s; s; s; s; s; s; s; s; s;
This is known as:
s; s; s;
A. Audit
B. Supervision
C. Peer reviews;
D. Accreditation
Answer: C. Peer review
s; s; s;
Rationale: Peer review is evaluation of performance by colleagues to improve quality.
s; s; s; s; s; s; s; s; s; s; s;
6. Which statement best describes an outcome indicator?
s; s; s; s; s; s;
A. Number of nurses on duty s; s; s; s;
B. Method of wound dressing s; s; s;
C. Patient satisfaction score s; s;
D. Availability of equipment s; s;
Answer: C. Patient satisfaction score
s; s; s; s;
Rationale: Outcome indicators measure results of care such as recovery or satisfaction.
s; s; s; s; s; s; s; s; s; s; s;
7. A healthcare facility is being evaluated by an external body for compliance with standards.
s; s; s; s; s; s; s; s; s; s; s; s; s; s;
This is:
s;
A. Internal QA s;
B. Continuous monitoring s;
C. External QA s;
D. Clinical audit s;
Answer: C. External QA
s; s; s;
Rationale: External QA is conducted by outside agencies or accrediting bodies.
s; s; s; s; s; s; s; s; s; s;
8. Which situation indicates a failure in quality assurance?
s; s; s; s; s; s; s;
A. Regular staff training sessions s; s; s;
B. Increased patient satisfaction s; s;
C. Frequent medication errors s; s;
D. Implementation of protocols s; s;
Answer: C. Frequent medication errors
s; s; s; s;
Rationale: Medication errors indicate poor quality and unsafe care.
s; s; s; s; s; s; s; s;
9. A nurse uses a checklist to ensure all procedures are followed correctly. This tool is used f
s; s; s; s; s; s; s; s; s; s; s; s; s; s; s; s;
or:
A. Data analysis
s;
B. Quality control s;
C. Quality assurance monitoring s; s;
D. Risk assessment
s;
Scans;tos;opens;ons;Studocu
Downloadeds;bys;Greats;Minds;(
)