HCQM EXAM PREP |ACTUAL QUESTIONS AND
VERIFIED ANSWERS|BRAND NEW 2026-2027
UPDATE|GRADED A+
Question 1
Which of the following is a red flag during a patient chart audit?
a.) Handwritten care notes
b.) Blank forms
c.) No pay or guidelines for the treatment of the patient
d.) All of the above
CORRECT ANSWER
Blank forms
Question 2
What agency is responsible for investigating and enforcing Health Insurance Portability
and Accountability Act (HIPAA) violations?
A.) State and local law enforcement agencies
B.) Medicare and Medicaid program agencies
C) US Department of Health & Human Services, Office of Inspector General (OIG)
D.) US Department of Health & Human Services, Office for Civil Rights (OCR)
CORRECT ANSWER
US Department of Health & Human Services, Office for Civil Rights (OCR)
Question 3
The expectations and desires of the customer are emphasized in:
1
@THE STUDY VAULT
,Quality Assurance (QI)
Quality Improvement (QI)
Utilization Management (UM)
Risk Management (RM)
Total Quality Management (TQI)
CORRECT ANSWER
Total Quality Management
Question 4
Quality Assurance focuses on:
Positive Outcomes
Negative events or sentinel events
System Flaws
Costs
CORRECT ANSWER
Negative events or sentinel events
QA focuses on negative outcomes or events, seeking opportunities for quality
improvement.
Question 5
Total Quality Management (TQM) focuses on:
a. Systems.
b. Individuals.
c. Changes.
d. Successes.
2
@THE STUDY VAULT
, e. Outcomes.
CORRECT ANSWER
Systems
Like QA's focus on improving negative outcomes and QI's focus on positive outcomes,
TQM adds the dimension of organizational (systems) improvement and a focus on the
customer desires.
Question 6
Risk management has the main focus on:
a. Quality improvement (QI).
b. Failure Mode Effect Analysis (FMEA).
c. Continuous quality improvement (CQI).
d. Patient satisfaction surveys.
e. Reducing/preventing monetary loss.
CORRECT ANSWER
Reducing/preventing monetary loss
Question 7
According to the Institute of Medicine's "To Err is Human" report, which of the following
causes the most deaths?
a. Breast cancer
b. Acquired Immune Deficiency Syndrome (AIDS)
c. Motor vehicle accidents
d. Medical Errors
e. Diabetes mellitus
3
@THE STUDY VAULT
VERIFIED ANSWERS|BRAND NEW 2026-2027
UPDATE|GRADED A+
Question 1
Which of the following is a red flag during a patient chart audit?
a.) Handwritten care notes
b.) Blank forms
c.) No pay or guidelines for the treatment of the patient
d.) All of the above
CORRECT ANSWER
Blank forms
Question 2
What agency is responsible for investigating and enforcing Health Insurance Portability
and Accountability Act (HIPAA) violations?
A.) State and local law enforcement agencies
B.) Medicare and Medicaid program agencies
C) US Department of Health & Human Services, Office of Inspector General (OIG)
D.) US Department of Health & Human Services, Office for Civil Rights (OCR)
CORRECT ANSWER
US Department of Health & Human Services, Office for Civil Rights (OCR)
Question 3
The expectations and desires of the customer are emphasized in:
1
@THE STUDY VAULT
,Quality Assurance (QI)
Quality Improvement (QI)
Utilization Management (UM)
Risk Management (RM)
Total Quality Management (TQI)
CORRECT ANSWER
Total Quality Management
Question 4
Quality Assurance focuses on:
Positive Outcomes
Negative events or sentinel events
System Flaws
Costs
CORRECT ANSWER
Negative events or sentinel events
QA focuses on negative outcomes or events, seeking opportunities for quality
improvement.
Question 5
Total Quality Management (TQM) focuses on:
a. Systems.
b. Individuals.
c. Changes.
d. Successes.
2
@THE STUDY VAULT
, e. Outcomes.
CORRECT ANSWER
Systems
Like QA's focus on improving negative outcomes and QI's focus on positive outcomes,
TQM adds the dimension of organizational (systems) improvement and a focus on the
customer desires.
Question 6
Risk management has the main focus on:
a. Quality improvement (QI).
b. Failure Mode Effect Analysis (FMEA).
c. Continuous quality improvement (CQI).
d. Patient satisfaction surveys.
e. Reducing/preventing monetary loss.
CORRECT ANSWER
Reducing/preventing monetary loss
Question 7
According to the Institute of Medicine's "To Err is Human" report, which of the following
causes the most deaths?
a. Breast cancer
b. Acquired Immune Deficiency Syndrome (AIDS)
c. Motor vehicle accidents
d. Medical Errors
e. Diabetes mellitus
3
@THE STUDY VAULT