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MGMT 2103 ANSWERS AND QUESTIONS SET A.pdf

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MGMT 2103 ANSWERS AND QUESTIONS SET A+
✔✔Which of the following is not a characteristic of high-performing teams?
A. Focusing on group dynamics
B. Shared responsibility
C. Having a common purpose
D. Open, honest communication
E. Rapid response - ✔✔Focusing on group dynamics

✔✔What is a group development process called where groups establish periods of
stable functioning until an event causes a dramatic change in norms, roles, and/or
objectives? - ✔✔punctuated equilibrium

✔✔Which of the following is an individual function of a group?
A. Coordinate interdepartmental efforts
B. Satisfy the person's need for affiliation
C. Implement complex decisions
D. Socialize newcomers
E. Accomplish complex, interdependent tasks - ✔✔Satisfy the person's need for
affiliation

✔✔Individual issues as "What's my role here?" and issues such as "Why are we fighting
over who is in charge and who does what?" are part of which stage of group
development? - ✔✔Storming

✔✔A _________ is a small group of people with complementary skills who are
committed to a common purpose, performance goals, and for which they hold
themselves mutually accountable - ✔✔Team

✔✔The _________ stage is often characterized by a climate of open communication,
strong cooperation, and lots of helping behavior. Cohesiveness and personal
commitment to group goals help the group achieve more than could any one individual
acting alone - ✔✔Performing

, ✔✔Consultative interactions, a focus on the issues, mutual respect, and useful give and
take, are all characteristics of _________ conflict - ✔✔Functional

✔✔Corporate boards of directors have the authority to decide on management issues
with a vote. This exemplifies their _________ power - ✔✔Legitimate

✔✔True or false: Men were seen as displaying both more task and social leadership
than women - ✔✔False

✔✔_________ focuses on clarifying employees' role and task requirements and
providing followers and negative rewards contingent on performance - ✔✔Transactional
leadership

✔✔Which of the following is not one of the key leader behaviors that are part of
transformational leadership?
A. Matching the behavior to the situation
B. Inspirational motivation
C. Idealized influence
D. Individualized influence
E. Intellectual stimulation - ✔✔Matching the behavior to the situation

✔✔True or false: emotional intelligence helps leaders manage their relationships in
mature and constructive ways - ✔✔True

✔✔True or false: effective leadership is influenced not only by leadership behavior, or
competencies, but also by a mix of traits and interpersonal attributes. - ✔✔True

✔✔True or false: Molly is a senior manager at an IT firm and mentors many junior level
employees who have started working with the company in the past year. She wants
them to reach their full potential and engages with them during weekly lunch meetings
to listen and get feedback on how they re fitting in and understanding their individual
roles. This is an example of servant-leadership. - ✔✔True

✔✔Contingency theories propose that the effectiveness of a particular style of leader
behavior depends on the _________ - ✔✔Situation

✔✔True or false: broadly speaking, managers inspire others, provide emotional support,
and try to get employees to rally around a common goal - ✔✔False

✔✔A(n) ________ negotiation describes a situation where an agreement can be found
that is better for both parties - ✔✔Integrative

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