MGMT 4342 STUDY GUIDE ALL ANSWERS AND
QUESTIONS SET A+
✔✔Experiencing setbacks, frustration, and/or failure as one attempts to change all
describe of which stage of transition? - ✔✔New beginnings
✔✔______ programs can help employees proactively take action in anticipation of a job
or career transition in the future. - ✔✔Career development
✔✔__________ is a contemporary view of career planning and development that
reflects the trend of workers not staying with a single organization for the majority of
their career. - ✔✔Boundaryless careers
✔✔The first step of the DECIDE Model is to - ✔✔Define the problem
✔✔Establishing Criteria early in the process saves a lot of time during the Evaluation
phase. - ✔✔False
✔✔The quality and source of data matter when problem solving and making decisions. -
✔✔True
✔✔You should brainstorm all possible solutions, no matter how impossible they may
seem. - ✔✔True
✔✔What kind of needs do we need to consider when Establishing the Criteria of a
problem? - ✔✔all of the above
✔✔Your assumptions and/or preferences sometimes can influence the data that you
collect when using the DECIDE model. - ✔✔true
✔✔You can use a chart to help you Defend and Implement a Solution. - ✔✔true
, ✔✔The last step in the DECIDE Model is to Evaluate your Solution. - ✔✔true
✔✔You may be asked to use the DECIDE Model in your ECU courses as a way to find
solutions to complex issues or problems. - ✔✔true
✔✔ Which of the following purposes of contracting is rationale for a practitioner to
conduct an initial set of diagnostic activities as a starting point? - ✔✔To further explore
the problem
✔✔Statement of the problem, implications of the problem, methodology or approach to
the engagement, timetable and milestones, agreed upon needs and roles,
confidentiality, fees, and qualifications to take the engagement are _____. -
✔✔Elements of a contract
✔✔Which type of client is identified as the initial point of communication in the client
organization? - ✔✔Contact client
✔✔Which of the following are essential to success in the contracting meeting? - ✔✔All
of the above
✔✔Which of the following purposes of contracting deals with sharing expectations about
mutual involvement during the project? - ✔✔To create an environment in which
consultation can succeed by agreeing on mutual roles and needs
✔✔Which of the following often tempts OD practitioners during the early phases of the
OD process? - ✔✔Skipping early phases and jumping to solutions, assuming they have
a good understanding of the problem
✔✔In any consulting engagement, well before an OD intervention is planned and
executed, a great deal of time is typically invested in setting up the intervention for
success. This work is done in which of the following stages of the consulting process? -
✔✔Entry & Contracting
✔✔A central question to be answered during entry and the initial phases of the
engagement is _____. - ✔✔"Who is the client?"
✔✔The contracting conversation is a time to _____. - ✔✔Explore some of the initial
issues that have prompted the client to contact the OD consultant
✔✔Chief Vick hired psychic detective Shawn Spencer to help her solve some problems
in her organization. Chief Vick will be the one paying Shawn for his services. In this
scenario, Chief Vick is what type of client? - ✔✔Primary client
QUESTIONS SET A+
✔✔Experiencing setbacks, frustration, and/or failure as one attempts to change all
describe of which stage of transition? - ✔✔New beginnings
✔✔______ programs can help employees proactively take action in anticipation of a job
or career transition in the future. - ✔✔Career development
✔✔__________ is a contemporary view of career planning and development that
reflects the trend of workers not staying with a single organization for the majority of
their career. - ✔✔Boundaryless careers
✔✔The first step of the DECIDE Model is to - ✔✔Define the problem
✔✔Establishing Criteria early in the process saves a lot of time during the Evaluation
phase. - ✔✔False
✔✔The quality and source of data matter when problem solving and making decisions. -
✔✔True
✔✔You should brainstorm all possible solutions, no matter how impossible they may
seem. - ✔✔True
✔✔What kind of needs do we need to consider when Establishing the Criteria of a
problem? - ✔✔all of the above
✔✔Your assumptions and/or preferences sometimes can influence the data that you
collect when using the DECIDE model. - ✔✔true
✔✔You can use a chart to help you Defend and Implement a Solution. - ✔✔true
, ✔✔The last step in the DECIDE Model is to Evaluate your Solution. - ✔✔true
✔✔You may be asked to use the DECIDE Model in your ECU courses as a way to find
solutions to complex issues or problems. - ✔✔true
✔✔ Which of the following purposes of contracting is rationale for a practitioner to
conduct an initial set of diagnostic activities as a starting point? - ✔✔To further explore
the problem
✔✔Statement of the problem, implications of the problem, methodology or approach to
the engagement, timetable and milestones, agreed upon needs and roles,
confidentiality, fees, and qualifications to take the engagement are _____. -
✔✔Elements of a contract
✔✔Which type of client is identified as the initial point of communication in the client
organization? - ✔✔Contact client
✔✔Which of the following are essential to success in the contracting meeting? - ✔✔All
of the above
✔✔Which of the following purposes of contracting deals with sharing expectations about
mutual involvement during the project? - ✔✔To create an environment in which
consultation can succeed by agreeing on mutual roles and needs
✔✔Which of the following often tempts OD practitioners during the early phases of the
OD process? - ✔✔Skipping early phases and jumping to solutions, assuming they have
a good understanding of the problem
✔✔In any consulting engagement, well before an OD intervention is planned and
executed, a great deal of time is typically invested in setting up the intervention for
success. This work is done in which of the following stages of the consulting process? -
✔✔Entry & Contracting
✔✔A central question to be answered during entry and the initial phases of the
engagement is _____. - ✔✔"Who is the client?"
✔✔The contracting conversation is a time to _____. - ✔✔Explore some of the initial
issues that have prompted the client to contact the OD consultant
✔✔Chief Vick hired psychic detective Shawn Spencer to help her solve some problems
in her organization. Chief Vick will be the one paying Shawn for his services. In this
scenario, Chief Vick is what type of client? - ✔✔Primary client
