EVENT MANAGEMENT TEST EXAMS ANSWERS AND
QUESTIONS SET A+
✔✔How many events are processed in one batch of the scheduled job execution by
default - ✔✔500
✔✔How do you change default Alert Priority Score Calculations - ✔✔modifying values
in the em_alert_priority tables(em_alert_priority_category_order,
em_alert_priority_category_mapping etc)
✔✔If a metric source registration record is marked as inactive, is the source allowed to
send metric data - ✔✔No
✔✔Where do you specify manual attributes in an Event rule - ✔✔Transform and
compose Alert
✔✔What is the script that allows you to populate incident fields from an Alert -
✔✔EvtMgmtCustomIncidentPopulator
✔✔What happens when more than one matching alert management rule is found for
event - ✔✔All Alert management rules are executed in the order of execution (from the
lowest to the highest)
✔✔The ____________ determines whether an existing event need to be associated to
an existed alert or a new alert needs to be inserted - ✔✔message key
✔✔Which alerts are classified as Urgent priority group: - ✔✔Alerts with priority score
above the value defined in evt_mgmt.top_priority_group_threshold property
✔✔Which of the following state is not part of an event lifecycle - ✔✔in progress
✔✔________________ converts event attributes into Alert fields - ✔✔event rules
, ✔✔All of the below can be seen on the Event Management Dashboard except -
✔✔Correlation groups
✔✔Operational Intelligence uses ___________ to build statistical models based on
metric data - ✔✔Service Analytics
✔✔Where can you link alerts to supporting knowledge articles - ✔✔alert management
rules
✔✔What is used to avoid de duplication of alerts for the same event - ✔✔Message key
✔✔What role can be allocated to a user to allow creating business service and technical
services - ✔✔Evt_mgmt_admin
✔✔Everything of the below can be seen on the Event Management Dashboard except -
✔✔Correlation groups
✔✔What is the default setting for scheduling when a new Connector Instance is Setup -
✔✔120 seconds
✔✔What is the purpose of AMB( Asynchronous Message Bus) in ServiceNow -
✔✔Establishes an inbound connection into the midserver
✔✔Where in ServiceNow application are the events recorded? - ✔✔Em_event table
✔✔What type of configuration is used to classify primary and secondary alerts -
✔✔correlation rules
✔✔How do you automatically promote an anomaly alert to a normal alert - ✔✔anomaly
alert promotion rules
✔✔When do alerts get auto closed in the alerts table? after - ✔✔7 days
✔✔Which type of code is used in event rules - ✔✔regex
✔✔What are the 3 important factors measured on the CMDB View Health Dashboard -
✔✔Completeness
Compliance
Correctness
✔✔Where in the event rule do you define to ignore events from converting to alerts -
✔✔event filter
QUESTIONS SET A+
✔✔How many events are processed in one batch of the scheduled job execution by
default - ✔✔500
✔✔How do you change default Alert Priority Score Calculations - ✔✔modifying values
in the em_alert_priority tables(em_alert_priority_category_order,
em_alert_priority_category_mapping etc)
✔✔If a metric source registration record is marked as inactive, is the source allowed to
send metric data - ✔✔No
✔✔Where do you specify manual attributes in an Event rule - ✔✔Transform and
compose Alert
✔✔What is the script that allows you to populate incident fields from an Alert -
✔✔EvtMgmtCustomIncidentPopulator
✔✔What happens when more than one matching alert management rule is found for
event - ✔✔All Alert management rules are executed in the order of execution (from the
lowest to the highest)
✔✔The ____________ determines whether an existing event need to be associated to
an existed alert or a new alert needs to be inserted - ✔✔message key
✔✔Which alerts are classified as Urgent priority group: - ✔✔Alerts with priority score
above the value defined in evt_mgmt.top_priority_group_threshold property
✔✔Which of the following state is not part of an event lifecycle - ✔✔in progress
✔✔________________ converts event attributes into Alert fields - ✔✔event rules
, ✔✔All of the below can be seen on the Event Management Dashboard except -
✔✔Correlation groups
✔✔Operational Intelligence uses ___________ to build statistical models based on
metric data - ✔✔Service Analytics
✔✔Where can you link alerts to supporting knowledge articles - ✔✔alert management
rules
✔✔What is used to avoid de duplication of alerts for the same event - ✔✔Message key
✔✔What role can be allocated to a user to allow creating business service and technical
services - ✔✔Evt_mgmt_admin
✔✔Everything of the below can be seen on the Event Management Dashboard except -
✔✔Correlation groups
✔✔What is the default setting for scheduling when a new Connector Instance is Setup -
✔✔120 seconds
✔✔What is the purpose of AMB( Asynchronous Message Bus) in ServiceNow -
✔✔Establishes an inbound connection into the midserver
✔✔Where in ServiceNow application are the events recorded? - ✔✔Em_event table
✔✔What type of configuration is used to classify primary and secondary alerts -
✔✔correlation rules
✔✔How do you automatically promote an anomaly alert to a normal alert - ✔✔anomaly
alert promotion rules
✔✔When do alerts get auto closed in the alerts table? after - ✔✔7 days
✔✔Which type of code is used in event rules - ✔✔regex
✔✔What are the 3 important factors measured on the CMDB View Health Dashboard -
✔✔Completeness
Compliance
Correctness
✔✔Where in the event rule do you define to ignore events from converting to alerts -
✔✔event filter
