ACHE BOG SAMPLE TEST FINAL PAPER 246
QUESTIONS WITH COMPLETE SOLUTIONS
GRADED A+
⩥ Which of the following most accurately describes quality measures in
the Healthcare Effectiveness Data and Information Set (HEDIS)?
a) Often adapted for use by acute care hospitals and skilled nursing
facilities
b) Evaluates care effectiveness, access to care, enrollee satisfaction, and
utilization
c) Developed primarily to evaluate whether the needs of patients and
their families are being met
d) Strongly influenced by the financial performance of providers being
evaluated. Answer: b) Evaluates care effectiveness, access to care,
enrollee satisfaction, and utilization
⩥ How does the governing body best ensure the quality of patient care?
a) Oversee medical staff privileging and credentialing activities
b) Regularly review quality measurement and improvement reports
c) Hold the facility CEO accountable for performance results
,d) Add the president of the medical staff as a voting member of the
board. Answer: b) Regularly review quality measurement and
improvement reports
⩥ he principles of quality improvement require that healthcare
executives change their management philosophy from
a) finding fault with employees to finding opportunities in processes
b) focusing on involving employees in process development to creating
standard work and providing detailed instructions to staff
c) focusing on transformational leadership to autocratic leadership
d) finding fault in processes to holding individual employees
accountable. Answer: a) finding fault with employees to finding
opportunities in processes
⩥ Which of the following best describes the underlying assumption for
the concept of continuous quality improvement?
a) Achievement should be rewarded
b) Top management directs the process
c) There are no upper limits to excellence d) Performance measurement
is ongoing. Answer: c) There are no upper limits to excellence
, ⩥ Which of the following performance improvement models focuses on
elimination of waste a process?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Statistical Process Control. Answer: c) Lean
⩥ Which of the following performance improvement models focuses on
reduction of variation?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Rapid Cycle Improvement. Answer: b) Six Sigma
⩥ Which of the following quality management tools includes a set of
measures that provides leaders with a concise but comprehensive view
of performance in the organization as a whole?
a) Accountability scorecard
b) Operational scorecard
c) Balanced scorecard
QUESTIONS WITH COMPLETE SOLUTIONS
GRADED A+
⩥ Which of the following most accurately describes quality measures in
the Healthcare Effectiveness Data and Information Set (HEDIS)?
a) Often adapted for use by acute care hospitals and skilled nursing
facilities
b) Evaluates care effectiveness, access to care, enrollee satisfaction, and
utilization
c) Developed primarily to evaluate whether the needs of patients and
their families are being met
d) Strongly influenced by the financial performance of providers being
evaluated. Answer: b) Evaluates care effectiveness, access to care,
enrollee satisfaction, and utilization
⩥ How does the governing body best ensure the quality of patient care?
a) Oversee medical staff privileging and credentialing activities
b) Regularly review quality measurement and improvement reports
c) Hold the facility CEO accountable for performance results
,d) Add the president of the medical staff as a voting member of the
board. Answer: b) Regularly review quality measurement and
improvement reports
⩥ he principles of quality improvement require that healthcare
executives change their management philosophy from
a) finding fault with employees to finding opportunities in processes
b) focusing on involving employees in process development to creating
standard work and providing detailed instructions to staff
c) focusing on transformational leadership to autocratic leadership
d) finding fault in processes to holding individual employees
accountable. Answer: a) finding fault with employees to finding
opportunities in processes
⩥ Which of the following best describes the underlying assumption for
the concept of continuous quality improvement?
a) Achievement should be rewarded
b) Top management directs the process
c) There are no upper limits to excellence d) Performance measurement
is ongoing. Answer: c) There are no upper limits to excellence
, ⩥ Which of the following performance improvement models focuses on
elimination of waste a process?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Statistical Process Control. Answer: c) Lean
⩥ Which of the following performance improvement models focuses on
reduction of variation?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Rapid Cycle Improvement. Answer: b) Six Sigma
⩥ Which of the following quality management tools includes a set of
measures that provides leaders with a concise but comprehensive view
of performance in the organization as a whole?
a) Accountability scorecard
b) Operational scorecard
c) Balanced scorecard
