The Comprehensive WGU C208 Exam
Preparation Handbook: Your All-in-
One Resource for Mastering the
Latest 2026/2027 Curriculum,
Building Test Confidence, and
Achieving Certification on Your First
Try
Organizational Culture – answer The basic tacit assumptions
about how the world is and ought to be that a group of people
share and that determines their perceptions, thoughts, feelings,
and their overt behavior
Organizational Culture Assessment Model - answerFour types of
cultures:
Clan, Adhocracy, Market, and Hierarchy
Clan Culture - answerFocus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - answerFocus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture - answerFocus: External
Preference: Stability / Control
, Leadership: Demanding, Market-driven
Hierarchy Culture - answerFocus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - answerUsed to understand and possibly change
an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - answerPast events and what people talk
about
Cultural Web - Rituals and Routines - answerDaily behavior and
actions that are considered approved
Cultural Web - Symbols - answerLogos, dress code, type of
neighborhood, furnishings
Cultural Web - Organizational Structure - answerWhat is shown
on an organization chart
Leadership - answerLeadership is the process by which one
person influences the thoughts, attitudes, and behaviors of others
Organizational Change - answerThe act of making an
organization something different from what it is or from what it
would be if left alone
Preparation Handbook: Your All-in-
One Resource for Mastering the
Latest 2026/2027 Curriculum,
Building Test Confidence, and
Achieving Certification on Your First
Try
Organizational Culture – answer The basic tacit assumptions
about how the world is and ought to be that a group of people
share and that determines their perceptions, thoughts, feelings,
and their overt behavior
Organizational Culture Assessment Model - answerFour types of
cultures:
Clan, Adhocracy, Market, and Hierarchy
Clan Culture - answerFocus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - answerFocus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture - answerFocus: External
Preference: Stability / Control
, Leadership: Demanding, Market-driven
Hierarchy Culture - answerFocus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - answerUsed to understand and possibly change
an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - answerPast events and what people talk
about
Cultural Web - Rituals and Routines - answerDaily behavior and
actions that are considered approved
Cultural Web - Symbols - answerLogos, dress code, type of
neighborhood, furnishings
Cultural Web - Organizational Structure - answerWhat is shown
on an organization chart
Leadership - answerLeadership is the process by which one
person influences the thoughts, attitudes, and behaviors of others
Organizational Change - answerThe act of making an
organization something different from what it is or from what it
would be if left alone
