INTRO TO MANAGEMENT FINAL, UNIVERSITY OF IOWA UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

INTRO TO MANAGEMENT FINAL, UNIVERSITY OF IOWA
UPDATED ACTUAL QUESTIONS AND CORRECT
ANSWERS

Question:
1. Correlation Between Missed Classes and Final Points
Answer:
Students who attend class and participate more regularly are more likely to score well on tests and get
higher grades
Lecture polls Discussion days when attendance is taken

Question:
2. Management
Answer:
getting work done through others..concerned with efficiency and effectiveness in the work process

Question:
3. Assignments, point values
Answer:
Team Projects - 300 Points Managerial Learning Experiences (surveys, APLIA, polls, experiential
learning) - 200 Points Exams - 500 Points

Question:
4. Types of Managers
Answer:
-Top (CEO, Vice President)
-Middle (Director, Manager)
-First-Line (Supervisor, Manager)
-Team Leaders

Question:
5. How do I get help and "Life Lessons"
Answer:
Do Your Homework
-syllabus, discussion board
Think Strategically about Who to Ask
-other students, TA, instructor
Prepare Good Questions
-specific, full background
Be Professional, Kind and Patient
-use discussion board first then email, schedule visit ahead of time

Question:
6. Top Managers

,Answer:
type of manager; executives responsible for the overall direction of the organization

Question:
7. Middle Managers
Answer:
type of manager; responsible for setting objectives consistent with top management's goals and for
planning and implementing subunit strategies for achieving these objectives

Question:
8. First Line Managers
Answer:
type of manager; train and supervise the performance of nonmanagerial employees who are directly
responsible for producing the company's products or services

Question:
9. Team Leaders
Answer:
managers responsible for facilitating team activities towards goal accomplishment

Question:
10. Four Functions of Management
Answer:
Planning, Organizing, Leading, Controlling (POLC)

Question:
11. Planning
Answer:
-Setting goals
-Developing rules and procedures
-Developing budgets and plans

Question:
12. Organizing
Answer:
-Identifying jobs to be done
-Hiring people to do them
-Establishing departments
-Establishing a chain of command
-Delegating

Question:
13. Leading

,Answer:
-Influencing others to get the job done
-Maintaining morale
-Molding company culture
-Managing company and communication

Question:
14. Controlling
Answer:
-Setting standards
-Comparing performance w/standards
-Taking corrective action

Question:
15. Sources of learning as a way to gain management skills
Answer:
Reading Reflection Relationships Real Experience (combine multiple sources and self-manage)

Question:
16. Top 3 Mistakes Managers Make
Answer:
1. Insensitive to others, abrasive, intimidating, bullying style
2. Cold, aloof, arrogant
3. Betray trust

Question:
17. Stage 1 Transition to Management (Initial Expectations)
Answer:
-Be the boss
-Formal authority
-Manage tasks
-Job is not managing people

Question:
18. Stage 2 Transition to Management (After 6 Months)
Answer:
-Initial expectations were wrong
-Fast Pace
-Heavy workload
-Job is to be problem solver and trouble shooter for subordinates

Question:
19. Stage 3 Transition to Management (After a Year)

, Answer:
-No longer a doer
-Communication, listening, and positive reinforcement
-Learning to adapt to and control stress
-Job is people development

Question:
20. Self Management Process
Answer:
Self-Assessment and Planning
-"what is my vision, what do I want it to be?"
Goal Setting
-"how do I get there, what actions do I take?"
-be SMART
Self and Environmental Control
-staying on track Evaluating and Rewarding Progress
-determine what you've accomplished and reward yourself accordingly

Question:
21. Self-Assessment and Planning (Tips & Mistakes)
Answer:
tips: ask questions about who you are and who you want to be, etc.
common mistakes: not having any standards, ignoring important parts of our identities

Question:
22. Goal Setting (Tips & Mistakes)
Answer:
tips: ask what you need to do, set SMART goals
common mistakes: failing to set goals, setting vague goals, failing to follow through with goals

Question:
23. Self Control (Tips & Mistakes)
Answer:
tips: spend time on combination of important and urgent (we should focus on important > urgent)
common mistakes: allowing negative emotions or habits to derail us

Question:
24. Environmental Control (Tips & Mistakes)
Answer:
tips: proactively structure work environment to increase likelihood of success
common mistakes: allowing others to control your time

Question:
25. Evaluating and Rewarding Progress (Tips & Mistakes)
Answer:
tips: N/A
common mistakes: rewarding yourself too early, too late, or too much; punishing yourself if you fail