Information Technology Management Essentials D075
Tests | Questions & Answers | Latest Update 2026 |
Exam Prep | Graded A+
1. What is the term for computers that are used directly by end-users in a
network environment?
Router
Switch
Server
Client
2. A farmer has placed IoT rain sensors in all owned fields to provide rain
density information by field location. Which transmission methodology
should the farmer use to gather this information?
Wi-Fi
Client-server
Bluetooth
RFID
3. Describe how opportunity management within a CRM system can benefit a
company's growth strategy.
Opportunity management is unrelated to sales processes.
Opportunity management only deals with existing customers.
Opportunity management focuses solely on customer complaints.
Opportunity management helps a company track potential sales
, leads and identify areas for business expansion.
4. Which of the following statements about a CRM system is true?
A CRM system operates on the theory that all customers are equally
important.
A company using a CRM system must view its customers as bits of
data.
A critical component of a CRM system is the use of the appropriate
technology to store and manage customer data.
Due to privacy laws, a CRM system only disseminates customer
information to those who are actually in day-to-day contact with
customers.
All of these statements about a CRM system are true.
5. Which tool allows large data sets to be stored and processed across multiple
servers?
Enterprise resource planning (ERP)
Tableau
Structured Query Language (SQL)
Hadoop
6. Cell phones, IoT devices, and GPS have been major technological changes in
the IT infrastructure.
What is the term used to describe an important change that happens when
the usual way of thinking about or doing something is replaced by a
completely new and different way?
Emerging technology
Collaborative networking
, Leverage
Paradigm shift
7. If a farmer wants to implement a system to collect data from multiple IoT rain
sensors across various fields, which transmission methodology would be
most effective?
Wired Ethernet connections.
Manual data collection.
Wireless communication protocols.
Satellite communication only.
8. If a personal computer company decides to automate its order processing
system, what potential outcome should it expect in terms of customer
experience?
Reduced product quality and longer delivery times
Increased order errors and customer dissatisfaction
Faster order fulfillment and improved customer experience
Higher operational costs and slower service
9. What is the primary responsibility of an IT security professional?
Developing software applications
Conducting data analysis
Enacting policies to protect corporate assets
Managing network infrastructure
10. Unauthorized access to a company's data can occur when
, computer programs are tested thoroughly.
there are poor password protection procedures.
there are sufficient security procedures.
inadequate backups of data are maintained.
11. Describe the importance of data cleansing in the context of preparing data
for a relational database.
Data cleansing is important because it allows for faster data retrieval
from the database.
Data cleansing is important because it ensures the accuracy and
quality of data by removing redundancies and errors before
loading it into the database.
Data cleansing is important because it helps in the visualization of
data for better analysis.
Data cleansing is important because it increases the storage capacity
of the database.
12. In a scenario where a company is implementing a new software system, what
is a critical consideration for ensuring that end users can effectively utilize
the system?
Reducing the software's functionality
Providing adequate training and support
Limiting access to the software
Increasing the number of IT professionals
13. Transaction processing systems (TPSs) are used by grocery stores to gather
data on which products are sold and when they are sold, and customer
information. If all TPS data are related to a grocery store's finances, inventory,
and customers, which type of network configuration would be most
appropriate for the implementation of a TPS?
Tests | Questions & Answers | Latest Update 2026 |
Exam Prep | Graded A+
1. What is the term for computers that are used directly by end-users in a
network environment?
Router
Switch
Server
Client
2. A farmer has placed IoT rain sensors in all owned fields to provide rain
density information by field location. Which transmission methodology
should the farmer use to gather this information?
Wi-Fi
Client-server
Bluetooth
RFID
3. Describe how opportunity management within a CRM system can benefit a
company's growth strategy.
Opportunity management is unrelated to sales processes.
Opportunity management only deals with existing customers.
Opportunity management focuses solely on customer complaints.
Opportunity management helps a company track potential sales
, leads and identify areas for business expansion.
4. Which of the following statements about a CRM system is true?
A CRM system operates on the theory that all customers are equally
important.
A company using a CRM system must view its customers as bits of
data.
A critical component of a CRM system is the use of the appropriate
technology to store and manage customer data.
Due to privacy laws, a CRM system only disseminates customer
information to those who are actually in day-to-day contact with
customers.
All of these statements about a CRM system are true.
5. Which tool allows large data sets to be stored and processed across multiple
servers?
Enterprise resource planning (ERP)
Tableau
Structured Query Language (SQL)
Hadoop
6. Cell phones, IoT devices, and GPS have been major technological changes in
the IT infrastructure.
What is the term used to describe an important change that happens when
the usual way of thinking about or doing something is replaced by a
completely new and different way?
Emerging technology
Collaborative networking
, Leverage
Paradigm shift
7. If a farmer wants to implement a system to collect data from multiple IoT rain
sensors across various fields, which transmission methodology would be
most effective?
Wired Ethernet connections.
Manual data collection.
Wireless communication protocols.
Satellite communication only.
8. If a personal computer company decides to automate its order processing
system, what potential outcome should it expect in terms of customer
experience?
Reduced product quality and longer delivery times
Increased order errors and customer dissatisfaction
Faster order fulfillment and improved customer experience
Higher operational costs and slower service
9. What is the primary responsibility of an IT security professional?
Developing software applications
Conducting data analysis
Enacting policies to protect corporate assets
Managing network infrastructure
10. Unauthorized access to a company's data can occur when
, computer programs are tested thoroughly.
there are poor password protection procedures.
there are sufficient security procedures.
inadequate backups of data are maintained.
11. Describe the importance of data cleansing in the context of preparing data
for a relational database.
Data cleansing is important because it allows for faster data retrieval
from the database.
Data cleansing is important because it ensures the accuracy and
quality of data by removing redundancies and errors before
loading it into the database.
Data cleansing is important because it helps in the visualization of
data for better analysis.
Data cleansing is important because it increases the storage capacity
of the database.
12. In a scenario where a company is implementing a new software system, what
is a critical consideration for ensuring that end users can effectively utilize
the system?
Reducing the software's functionality
Providing adequate training and support
Limiting access to the software
Increasing the number of IT professionals
13. Transaction processing systems (TPSs) are used by grocery stores to gather
data on which products are sold and when they are sold, and customer
information. If all TPS data are related to a grocery store's finances, inventory,
and customers, which type of network configuration would be most
appropriate for the implementation of a TPS?
