Using.,silence.,(therapeutic).,-.,correct.,answer.,✔ ✔
Giving.,the.,person.,time.,to.,collect.,thoughts.,or.,think.,through.,a.,point
Ex:.,
Encouraging.,a.,person.,to.,talk.,by.,waiting.,for.,the.,answers
Accepting.,(therapeutic).,-.,correct.,answer.,✔ ✔
Indicates.,that.,the.,person.,has.,been.,understood
Ex:.,
"Yes".,or.,"I.,follow.,what.,you.,say"
Giving.,recognition.,(therapeutic).,-.,correct.,answer.,✔ ✔
Indicates.,awareness.,of.,change.,and.,personal.,efforts;.,doesn't.,imply.,good
/bad,.,right/wrong
Ex:.,
"Good.,morning.,Mr..,James."
"You've.,combed.,your.,hair.,today."
Offering.,General.,Leads.,(therapeutic).,-.,correct.,answer.,✔ ✔
Allows.,the.,other.,person.,to.,take.,direction.,in.,the.,discussion..,Indicates.,th
at.,the.,nurse.,is.,interested.,in.,what.,comes.,next
,Ex:.,
"Go.,on."
"What.,are.,you.,thinking.,about?"
Offering.,Self.,(therapeutic).,-.,correct.,answer.,✔ ✔
Offers.,presence,.,interest,.,and.,a.,desire.,to.,understand;.,not.,offered.,to.,get.,t
he.,person.,to.,talk.,or.,behave.,in.,a.,specific.,way
Ex:
"I.,would.,like.,to.,spend.,some.,time.,with.,you."
Placing.,the.,Events.,in.,Time.,or.,Sequence.,(therapeutic).,-.,correct.,answer.,✔
✔ Puts.,events.,and.,actions.,in.,better.,perspective;.,notes.,cause-and-
effect.,relationships.,and.,identifies.,patterns.,of.,interpersonal.,difficulties
Ex:.,
"What.,happened.,before?"
Making.,Observations.,(therapeutic).,-.,correct.,answer.,✔ ✔
Calls.,attention.,to.,the.,person's.,behavior;.,encourages.,patient.,to.,notice.,the
.,behavior.,and.,describe.,thoughts.,and.,feelings;.,helpful.,with.,mute.,and.,with
drawn.,people
Ex:.,
"You.,appear.,tense."
"I.,notice.,you're.,biting.,your.,lips."
, Encouraging.,Description.,of.,Perceptions.,(therapeutic).,-.,correct.,answer.,✔
✔
Increase.,the.,nurse's.,understanding.,of.,the.,patient's.,perceptions;.,talking.,a
bout.,feelings.,and.,difficulties.,can.,lessen.,the.,need.,to.,act.,them.,out.,inapprop
riately
Ex:.,
"What.,is.,happening.,now?".,
"Tell.,me.,when.,you.,feel.,anxious"
Encouraging.,Comparison.,(therapeutic).,-.,correct.,answer.,✔ ✔
Brings.,out.,recurring.,themes.,in.,experiences.,or.,interpersonal.,relationship
s;.,helps.,person.,clarify.,similarities.,and.,differences
Ex:.,
"Has.,this.,ever.,happened.,before?"
Restating.,(therapeutic).,-.,correct.,answer.,✔ ✔
Repeats.,the.,main.,idea.,expressed;.,gives.,patients.,an.,idea.,of.,what.,has.,bee
n.,communicated
Ex:.,
P:.,"I.,can't.,sleep..,I.,stay.,awake.,all.,night"
N:.,"You.,have.,difficulty.,sleeping?