UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
How does HRM link human capital to organizational performance? - CORRECT ANSWER
HRM's strategy is aligned with organizational strategy.
How is HRM linked to sustained competitive advantage? - CORRECT ANSWER Human
resources are deployed toward fulfilling a company's value proposition, making them a key source of
competitive advantage (through employee human capital, an employee's value proposition)
What are the responsibilities of HRM? - CORRECT ANSWER 1) Analysis and design of work
2) Recruitment and Selection
3) Training and Development
4) Performance Management
5) Compensation and Benefits
6) Employee Relations
7) Personnel Policies
8) Employee Data and Information Systems
9) Compliance with Laws
10) Support for Strategy
What are the responsibilities of HRM designed to do? - CORRECT ANSWER HR practices
(e.g., analysis and design of work, HR planning, recruitment, selection, training and development,
etc.) are built to reinforce employee
behavior toward achieving organizational objectives.
What are the skills of HRM professionals? - CORRECT ANSWER 1) Technical - HR expertise
2) Interpersonal (relationship management and communications)
3) Business (consultation, critical evaluations, and business acumen)
4) Leadership (leadership and navigation, and ethical practice)
, What are the three key standards for ethical behavior in HRM? - CORRECT ANSWER 1)
HRM should seek the greater good for the largest number of people
2) Employment practices must respect basic human rights (e.g., privacy, due process).
3) Managers must treat employees and customers equitably and fairly.
What are some factors to consider with the aging workforce? - CORRECT ANSWER -The
U.S. workforce is getting older, more racial-ethnically, and gender diverse
-Workers aged 55 and older are the fastest growing segment
-Proportion of workers between the ages of 16-24 is decreasing
What are some factors to consider with diverse workforces? - CORRECT ANSWER -Seventy-
five percent (75%) of new U.S. labor force entrants are women and ethnic minorities
-Examples of HRM considerations:
• Diversity climate
• Fair recruitment and selection procedures
• Scheduling flexibility
• Family-friendly benefits
What are some factors to consider with the deficiencies of the workforce? - CORRECT ANSWER
-There are skill gaps in the U.S. workforce (e.g., mathematical-analytical, oral and written
communication, interpersonal, decision-making, and computer technology) demand recruiting abroad
to fill them
-Organizations rely more heavily upon knowledge workers, employee empowerment, and teamwork
for work completion
-Increased emphasis on 'training up' rather than formal credentials
What are high-performance work systems? - CORRECT ANSWER -High-performance work
systems are organizations that have the best fit between:
• Social system (people and how they interact).
• Technical system (equipment and processes).